On 11/16/2015 Microsoft automatically installed "upgrade 1511" on my Windows 10 laptop.
(This laptop was previously successfully upgraded from Window 8.1 to Windows 10 in August.)
After the 1511 upgrade, I began receving the following error while playing Microsoft games:
"Display driver stopped responding and has recovered - Display driver Intel HD Graphics driver for Windows 8(R) stopped responding and has recovered."
According to Device Manager, the upgrade installed driver 10.18.15.4256 dated 7/15/2015. I did a rollback to 10.18.15.4248 dated 6/29/2015. This did not resolve the problem.
I checked HP Support Assistant, and applied sp72370 labeled 10.18.15.4248 Rev C dated 8/5/2015. This did not resolve the problem.
I engaged HP Smart Friend service, and they reapplied 10.18.15.4248 via Device Manager search the web for driver. He installed Intel Driver Update Utility 2.2, but newer driver was not installed due to "driver installed by manfacturer (HP).
HP Support person recommended restoring back to restore point prior to Microsoft "upgrade 1511". I was not comfortable doing this, as "upgrade" was a significant update from Microsoft using the same process as the intial migration from Windows 8.1 to Windows 10. The customer can no longer control timing of updates, and updates are cumulative - no longer able to pick and choose specific updates.
For now I have deceided to live with this error condition, as it seems to be affecting games and not other normal operations. My laptop does have an HP-supplied NVIDIA Geforce GT 740M, which is Windows 10 compliant and appears to be functioning normally. Some of my apps choose the Intel driver, and others choose the NVIDIA driver. I am not sure how the apps choose which to use.
How is a problem like this to be resolved when Microsoft completly controls the update mechanism and HP does not appear to update drivers available via HP Support on a frequent basis?
