Hi
I am no technophobe, so please bear with me. Initially I have had trouble finding HP website to state my problem - thought it would be easy simply to contact HP to iron out my problem as my product is still under warranty.
The product I have is an HP250 G6 Core i5 - 7200U. SN: [edit]
I purchased my laptop on 8 April this year from Laptops Direct and have had problems ever since with a too sensitive pointer, which seems to have a mind of its own . It often does nt stay where I place it and sometimes wanders and opens up things I havn' t asked for, and changes the format of programs I am currently using e.g. Microsoft Excel.
In addition the slider at the right side of the page always sticks and I have continuously to jiggle the pointer to release it.
I have noted that others also have this problem and wonder if its the model I have purchased.
I have used control panel to reduce the speed of the pointer to no good effect.
Can you please help.
Thanks John