I have a HP Envy x360 m6 convertible, the product number is W2K42UA#ABA. I have purchased two monitors (Sansung model S27D360H) I'm not able to connect both monitors to my laptop. It only detacts one of them.
At first, I was able to make it work but all of a sudden it doesnt work. I had ne connected via HDMI and the other with an adaptor that turn the HDMI into the USB (USB3.0 J5 create).
I would appreciate your help,
Thank you,
Per the HP store recommendation, I purchased a Targus Dock410 USB-C Universal 1k-4K docking station to go with my new HP Envy laptop. However, when I try to connect the dock to the laptop with the USB C cable, nothing happens.
I have a USB-C to USB A adapter and when I use that to connect from the USB C port on the Dock to the USB A connection on the laptop, the dock shows up as a standard USB 2 hub. I can connect mouse & keyboard, external DVD writer, etc, but not the monitors or the hard-wire CAT-5 connection for LAN.
I went to the Targus support site and downloaded all the drivers and utilities suggested and installed them but no joy.
I need some advice on how to get this working.
Thanks!
The Problem: Computer will not recognize a cable being plugged into HDMI port as of two days ago. Sound control panel still shows audio driver for HDMI port, states that it is not plugged in even though the cable is physically inserted.
Attempted fixes:
The built in display works just fine, and so does everything else. Really, its only the HDMI port that stopped working.
The same day the problem first appeared, I had ran a program called DriverDR in an attempt to check for driver updates after a windows update. At the time the HDMI was working. The program had pulled up drivers for my display adapter and, oddly enough, the monitor I had plugged in to the HDMI port (listed by name with model number, which I had double checked before installing). I had never encountered that before and thought to go ahead and update the driver for that. I used DriverDR in the past and it has never caused me problems, although to be honest I have never been too sure of the program. A few hours later is when the problem first started occurring. A few hours ago today I had checked in my device manager to see if I could find that driver under every tab but it isn't there anymore. All solutions were attempted after this, obviously.
t's a hardware thing, maybe the screen ribbon wire, maybe the inverter almond the bottom of screen.
Ok so a little while ago the seam in the frame on my HP Envy 17t started to come loose. I just looked at it today and nearly had a heart attack. This laptop is NOT cheap and I have no idea why it's pulling apart like this. I never put it in a bag and take it anywhere so it hasn't been banged on anything and I have no idea why it's like this.
I m VERY gently with my pc. I've had it for almost three years. I don't understand why there is always a problem. Software issues I can deal with, but this?
How do I fix the frame? Is there a glue or tape for this? Please help!
I have tried solutions posted on similar threads here but nothing has worked. The whole top row of keyboard seems to have switched functions? Selecting the mute button (F6 on my keyboard) will toggle the browser search bar. Trying to turn up the brightness (F3) toggles the "Find" application. When I try to change the volume or brightness in any way using the respective keys, nothing happens.
I need to know HDMI port version on HP 17-y009ur (A8 7410 2.2Ghz/17.3/6Gb/Radeon R7 M440) notebook.
hello,
after windos update, my main camera isnt working. but front camera is working. I have uptaded all drivers about camera,it is still not working. i called hp cusomer service, we talked 45 five minutes, they said what i have already did before. so, i need my camera, help please. thanks.
Need to send lap top in for repair Caps lock White light 3 slow blinks followed by 5 fast blinks,
need tech support
Hi there,
I have an arrangement of two HP Elite E243 monitors and am using the USB ports on both displays instead of the docking station's (DELL E-Port plus) as this allows for a neater cable management. However, when I allow the laptop to go to sleep also (as expected) both monitors go to sleep and with that, the problem starts...
I start hearing constantly the unplug followed by the plugin Windows USB sounds and this in a constant loop, like someone was pushing the USB connectors (for my mouse and keyboard) in and out of the USB ports on the right monitor.
I also then struggle to wake the laptop up because the mouse and keyboard are constantly being activated and deactivated.
I have now moved the keyboard and mouse USB connectors to the docking station where this problem does not appear.
So is it that these monitors have a problem when going to sleep? Is this energy saving state causing the USB ports (on the monitor) to malfunction?
What is my solution please?
Can you help please. I need to connect to my Toshiba TV.
I have been through the troubleshoot. But cannot get the connection to work.
I have updated all my drivers/software/HP updates etc to the latest versions.
I have connected to the TV using the current HDMI cable but with a laptop with Windows 7. And it works, it connects.
I have put all the same settings I can find to replicate the above, excepting the older version of Windows.
I have switch the laptop on and off.
As an aside I can hear the audio through the TV, it is a picture problem.
Also, the Device manager "didn't detect another display" on both “duplicate these displays” and “expand these displays”.
Any help would be appreciated.
Thanks
I'm trying to run some graphics applications which are asking for OpenGL 2.0. HP Support Assistant says I've got the latest drivers but the Intel site says there are much newer drivers available.
I downloaded the latest Intel drivers but I get a message saying The driver being installed is not validated for this computer. Obtain the appropriate driver from the computer's manufacturer. Setup will exit.
Is there a method for forcing an update of the graphics drivers.
The HP drivers are dated June 2017 but the Intel ones are dated December 2017.
I've run a test showing theat the laptop does have Opengl but only version 1.
Any help appreciated.
I have the same problem as this post describes, except I have a HP Spectre 13 x2 PC. Product Number: E9W92UA#ABA
The HID Compliant Pen is missing from Devce Manager after Windows 10 upgrade from Windows 8.
The poster of the above link was able to download and install the "Intel Precise Touch" driver and that restored the HID Compliant Pen to the device manager. However, he has the HP Spectre 12.
When I look on the drivers page for my HP Spectre 13 x2 PC, there is no "Intel Precise Touch" driver. This is the HP Spectre 13 drivers download page link:
I tried to install the driver that is on the driver page for the HP Spectre 12, but it failed to install. I downloaded it from this page: https://support.hp.com/us-en/drivers/selfservice/hp-spectre-12-c000-x2-detachable-pc/15551142
I think I need the "Intel Precise Touch" driver for the HP Spectre 13 x2 PC.
Any help is greatly appreciated.
I am having this issue with my HP ProBook 450 G3 base model (with AMD Radeon R7 M340 and Intel HD Graphics 520) after Windows 10 Fall creators update 1709, the screen flickers randomly with device connect/disconnect sounds, the device list in the device manager also flickers every time this happens. Is anyone having the same Issue or knows how fix this? It’s really annoying.
Thanks in advance,
Raza
Hi i'm new in the blog,
I have a Zbook 15 G3 Mobile Workstation,
Windows10 pro 64 bit
Intel Xeon CPU E3-1505M v5 2.80 Ghz
BIOS: HP N81 Ver. 01.14 14/04/2017
The issue is that when I open the monitor after sleep mode it is total black and there are some lines gray, but if I restart the PC it's working normaly...
This happends every times that I close the monitor without I turn off the PC of course the PC is in sleep mode when the monitor is close.
How I can fix it???
Thanks,
Bye.
HP Customer Support site is temporarily unavailable.
Plz Help me.
Hello. Can anyone help me about my problem? It is about the graphic driver of my laptop last time when i was using it, my pc turned to blue screen and when it restarts it was just only staying on windows and turning bluescreen again. I did reformat on my pc but this "no amd graphic driver is installed..." i tried some steps like uninstalling the driver and rebooting my pc but nothing happened. This is the photo. Maybe you could help. Thanks a lot!
HP technical support has told me the following Pen is compatible with my notebook: Y0C43AV SPS: 920241-001 / 910942-001.
I got in touch with the HP sales team to make sure I order the correct HP Pen. The Pen arrives and it will connect or work with my notebook. I talked to another sales memeber and they tell me that the pen I ordered is acutally not compatible with my notebook.
I start back over with technical support and they tell me the same pen I already order and returned is the compatible product. My notebook is fully loaded with Windows Ink so I have to imagine there is a pen or stylus that is compatible. Can anyone help my find a pen or stylus that will work with my notebook?
drag option settings are not visible. PLease suggest me appropriate mouse drivers for model HP 15ac098TU.
I have a USB 3 External Video Card adaptor that allows me to plug in to external monitors (one VGA and one DCI). When I plug the monitors into the adaptor, it detects both monitors as monitor 2 of 2. When I extend the display, I can drag applications from my laptop screen to my monitors. When I do this the exact same thing appears on the monitors. I am looking for a way to be able to work on both monitors and not use the actual laptop display.
