Hello guys.
First of all, sorry for my bad English.
Last month my uncle gave me a Spectre x360 15 Bl112dx from Bestbuy
Here is a link
Now he came back to my country (Vietnam) but my Screen have a problem, 1 have 4 dots near to each other ( but I think 1 dot = a large number of pixels) always brighter than the other(I mean it always white bright than the other), very hard to see when the screen is black or dark color, but very easy to see when White screen or light color. And they have shaped like picture below. When I increase the brightness of the screen, it's brighter, when I decrease, it dim too
I have some pictures, but it's not as clear as the reality. I have a video, it's still hard to see because my camera is not good, but it's better than a picture, You can download and use some filters to see it better. In reality, it's very very easy to recognize when you have the light or white screen (maybe around 1 minute when u use this laptop).
GG drive link: https://drive.google.com/open?id=1XwGQuPrGoR_0iLLNMlg8EihoTt3WJD_q
I have some question :
1.Can HP warranty me in this situation? Please make sure it for me because if I want to send my Lap to US for warranty , I have to pay around $180 for 3rd shipping service.
2. And Can I contact HP in Vietnam to give my Laptop back to the US to HP US can fix it for me?
3. Which stylus can I use for this Laptop? All stylus which uses Ntrig technology usable on this Laptop ( like pen for Lenovo or Microsoft Surface)?
Thank you.
