I bought a new computer HP ENVY 13-AD101NT (2PR55EA) and I bought an USB-C to HDMI Adapter (it is S-Link brand, not a cheap one), and I have 2 monitors with HDMI input.
The thing is computer is giving alert in every 5 second that the "USB DEVICE IS NOT SUPPORTED" but it is working, I can see the laptop screen on the monitor. But it is not possible to use the computer with having alert in every 5 seconds.
I searched internet for HP Brand USB-C - HDMI converters and I found 2 HP Products; "N9K77AA" and "N9K77UT". But I couldnt find an HP seller who sells these items in Turkey.
I called HP-Turkey (4440307) to ask where can I buy these converters but THEY SUGGESTED ME TO BUY NEW MONITORS AND DID NOTHING TO SOLVE MY PROBLEM.
Who can help me?
Thanks in advance.
Tunca. +905326410733