Hello, I am the owner of an HP Pavilion 15-ab103nl, witn a Carrizo APU, in particular the A10-8700P and a Radeon R7-M360 discrete graphics card.
I am experiencing various WHEA errors, System Thread Exceptions not handled, and sudden game crashes (I only play on non-demanding titles, such as Crossout at 720p minimum specs), all the way up to system reboots.
I performed several UEFI diagnostics of the whole system, so I can exclude memory/HDD problems; the same UEFI diag tells me there is no problem, but the issue remains.
I performed a clean uninstall of all drivers using DDU, and updated the drivers to Crimson 16.9.2, the latest supported version for my R8-M365DX.
I can assume that these issues are not cased by thermal management problems: I constantly monitor the temperatures using MSI Afterburner (I'm not overclocking in any way, it's only the simplest way to keep on-screen statistics) and rarely in this configuration the temperature exceeds 60°C.
Honestly, I can't figure out what the problem is.
I even tried an in-place reinstallation of Windows 10, to exclude errors in the system files. Thank you for your attention, any help will be appreciated.
If necessary, I can send dump records, DxDiag, and other stuff like that.
Best regards,
Federico Comodin