Extend screen to two ext monitors and dup screen to additional ext monitor, via HP 90W Dock

November 1, 2015, 10:21 am

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TL;DR: I'm able to dock my HP ProBook 640 G1on the HP 90W and extend my screen to two external monitors (via DVI and VGA) while still powering my laptop screen. But I'm not able to duplicate my laptop screen to an additional external monitor via displayport. What do I need to do to get this right?

 

My System:

• Laptop System Model: HP ProBook 640 G1
• Processor: Intel(R) Core(TM) i5-4300M
• OS: Windows 7 64-bit (SP1)
• Docking Station: DIB HP 90W Docking Station
• ExternalMonitors: Planar PLL 2410W (I have three of them. They each have a DVI and VGA connection)

In my current setup, I connect my laptop to the docking station. I'm able to power 3 screens:

• my laptop screen, which I use as my main screen
• I extend to 1 external monitor via VGA connection through dock 
• I also extend to 1 external monitor via DVI connection through dock

In my desired setup, I would continue to connect my laptop to the docking station and power 3 screens:

• 1 external monitor to which I duplicate my main laptop screen (desired connection: laptop > dock > displayport > displayport/dvi adapter > dvi connection on monitor)
• extended monitor via VGA connection (same as before)
• extended monitor via DVI connection (same as before)

In other words, I don't want to use my laptop screen any more. I'd like to be able to just dock my laptop, shut it, and be able to power 3 screens (the same two from before + one additional which duplicates the laptop screen)

 

The problem, 

• Before I setup the additional displayport connection in my "desired setup" above, I see (via Control Panel > All Control Panel Items > Display > Screen Resultion) I see monitors 2 (the DVI extension), 1 (the laptop screen), and 3 (the VGA extension)
• After I connect my third external monitor via displayport > displayport/DVI adapter > DVI,  I see monitors 3 (the DVI ext), 1 (the laptop screen), 4 (the VGA ext), and 2 (the desired displayport duplication
• I select monitor 2 and select "Duplicate Desktop on 1 and 2" and "Apply". I receive the message "Unable to save display settings". 

What's going on?

• I'm currently able to power 3 screens. I essentially just want to switch out my laptop screen for an external monitor. This shouldn't be a problem with the graphics card
• I've considered buying the Plugable USB 3.0 to VGA / DVI / HDMI Video Graphics Adapter so that I can use one of the  USB 3.0 outs on the dock to connect to my third external monitor instead. But back to my initial point, I shouldn't need to buy this since my graphics card should be able to handle powering 3 screens
• I've read something about this dock only being able to power via DVI or displayport but not both. Is that the issue? If so, what should I do. Will I need to buy an additional device like the one I linked above?

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Can't play MPG files on Windows 10 Media Player

November 1, 2015, 10:26 am

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Hello,

I have just bought a new laptop and had it Upgraded (In shop - PC World) to Windows 10.

One of the requirements of getting a new laptop was being able to play videos and having Windows Media Player, to edit videos. (I had Windows 7 before and had no problem playing or editing at all)

I have tried to play my videos in Windows Media Player, but it only plays the sound.
When I uploaded it to Windows Movie Maker it also only played sound.
I can play the video in Power Media Player, but need it availabe in Windows Movie Maker.

Can anyone help me please?

I look forward to hearing from somone that can help.

 

Thank you

Green lines across computer screen

November 1, 2015, 11:50 am

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I bought an HP Pavilion in 2011, it worked fine until last fall, when it started displaying wavy green lines on the screen when I opened it. If I managed to angle the screen correctly, they would go away. But after a while it displayed them continuously no matter what I did. I can still "see" the screen, but it's all green. Is this a wiring/hardware issue? I've since been using an old Mac, but I loved my HP and would love to know if this is something that can be fixed. I did a system reboot/reset to factory conditions just in case it was a software issue, and that didn't help either. 

Brightness issue with Pavilion DV7

November 1, 2015, 12:21 pm

≫ Next: Windows 8.1 or 7 - Probook 4530s - AMD Driver FAIL!

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Upgraded Window 7 Home premium to Windows 10. The dimness control did not work. Based on the forum, this issue has been going on since Windows 8 upgrades. Tried all suggestions including power settings and it still did not work.

 

Had to rollback the upgrade to Windows 7.

 

Another issue was could not find the specific sub-model number, which the forum requested. Even the HP support center displayed HP Pavilion DV7.

 

Serial number: 5CH1270U4Q

Product number: LW17OUA#ABA

 

Why can't this be made simple? Known issue - there should be a solution that should work as part of the upgrade.

Wasted six hour of my valuable day with the upgrade and finally rolled back.

 

Thanks in advance for your help.

 

Windows 8.1 or 7 - Probook 4530s - AMD Driver FAIL!

November 1, 2015, 2:14 pm

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Hello everyone,

 

I have upgraded my PC to Windows 8.1 from Windows 7 because of display driver problems. I actually couldn't get rid of the problems after the Windows update. My PC has two display cards which one of them is the card of INTEL and the other one belongs to AMD.

Intel Display Card:
INTEL HD GRAPHICS 3000

AMD Display Card:
AMD Radeon HD 7400M

The problem is;

When i install intel's display card first and restart my PC, everything seems so fine but then the nightmare start with the installation of the AMD Display card. During the installation of it, my PC freezes and after that freeze when i restart my computer, it stucks up at the start up of the PC with a black screen. OR, if the AMD is installed correctly after the installation of the INTEL graphic driver, the computer freezes within a few minutes and after a restart, i face same freezing problems. By the way, i ahve also tried to install INTEL driver after the installation of AMD driver but the result was the same.

 

Here is the picture of my device manager;

I am trying to fix my computer for five days and i got nothing till now. I have tried every way that i read on the internet to fix it but none of them work for me. Well, as you might guess so dear HP supports, i need your help so bad. Can you please find a way to solve this problem?

I will be waiting for your precious replies.
Have a great day!

Brightness not working

November 1, 2015, 2:54 pm

≫ Next: graphic driver update= blank screen ver 10.18.15.456 RevC Pavilion 13-s02nr

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My brightness seems to be stuck on one level, no matter what I do. At first it was stuck on the brightest, now it is stuck on the dimmest. The f2 and f3 keys will not work, neither will adjusting the brightness via any other method. I tried uninstalling the graphics driver like it was suggested in another post, but that hasn't helped. What do I do???

graphic driver update= blank screen ver 10.18.15.456 RevC Pavilion 13-s02nr

November 1, 2015, 4:40 pm

≫ Next: Spectre 4102 and envy 32in monitor conncetion problems

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Computer wouldn't boot up this am. Finally connected to an external monitor via hdmi cable. Saw 100% done with updates, restarting on external.

 

Touch screen works (can drag charms, etc. down from screen edge), but nothing displays

 

How can I go back 1 version of graphics or what else to do??

 

Thanks

 

Spectre 4102 and envy 32in monitor conncetion problems

November 1, 2015, 6:02 pm

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I am on my second new SPectre 4102 and beats 32in monitor.  I am using the provided HDMI cord to connect.  The screen keeps flickering on and off and the speakers are poping...like feed back

 

All the driver have been updated

windows has been updated

 

Is this normal?

Can this laptop run this monitor?

 

 

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monitor

November 1, 2015, 6:37 pm

≫ Next: " Display driver stopped responding and has recovered "

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Having a problem with my EliteBook 8540w and monitors. I have an external monitor (ASUS ProArt). Everything was working fine until all of a sudden I had to open my lapbook to get my external monitor to work. And it will either show the taskbar or the screen icons, but not both at the same time. If the laptop cover is closed, it shows the screen icons. If the laptop cover is open, it shows the taskbar. The lapbook display just shows the Windows logo. Doing a fn F4 is supposed to change which monitor displays, but doesn't seem to be doing anything. What can I do to get a full screen to display again?

" Display driver stopped responding and has recovered "

November 1, 2015, 7:38 pm

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Few days ago I got my brand new HP ENVY Notebook - 15-ae109na. From the very first day the browser (Firefox / Microsoft edge) is very slow when scrolling up-down into pages and often  I get the message:" Display driver Intel HD Graphics Drivers for Windows 8(R) stopped responding and has succesfully recovered". That is strange since my operating system is Windows 10, not 8. To solve that issue I checked for drivers updates but the only drivers I found were for my Nvidia GeForce card which by the way it failed to install. What can I do to solve that issue? Thanks

pavilion g6-1021tx - Switching between AMD Radeon and intel HD Graphics

November 1, 2015, 8:27 pm

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Please give me a solution to switch between two displays. or disable intel HD. Beacuse AMD Radeon display not detecting my OS but its showing on Device manager as Radeon HD 7400. in windows 7 it was HD 6470.

 

 

Please give me a solution because i cant buy a new laptop for this kind of msatter, please help me

color is poor

November 1, 2015, 9:36 pm

≫ Next: ZBook 15 BIOS and nouveau incompatibility

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My 17" Pavilion Laptop is now running with the Winows 10 upgrade. Was Windows 8.1. Now as a result I cannot get good color resoloution. The AMD Catalyst that was in 8.1 is no where to be found and was great. Any ideas out there??

ZBook 15 BIOS and nouveau incompatibility

November 2, 2015, 4:45 am

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Referring to https://bugs.freedesktop.org/show_bug.cgi?id=90626.

 

The ZBook 15 BIOS seems not to provide fast ACPI loading, reported against different versions of the hardware:

• HP ZBook 15, nVidia GK208GLM [Quadro K610M], BIOS L70 Ver. 01.32, release date 03/31/2015
• HP ZBook 15, nVidia GK106GLM [Quadro K2100M], BIOS v08/13/2014

 

There's a mix of bad validatity checks in nouveau and ACPI support in the HP BIOS, nevertheless this causes a compatibility issue with nouveau beginning from Linux kernel 3.19.

 

Please look at the issue above for more details, especially at

• Comment #26
• Comment #28

The HP BIOS seems to hard-code a 4K return size for each bios chunk fetch.

Is there a reason for doing so or is this a bug?

need help please

November 2, 2015, 2:59 am

≫ Next: multiple external monitors

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the system boots but nothing displays on the screen. there is a cre cre noise in the CD rom when it boots, the caps and numeral lights blink together severally an nothing displays on the screen.

i hv performed a hard reset and others but still

multiple external monitors

November 2, 2015, 3:54 am

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Can anyone advise me on how to connect two additional external monitors on to a hp envy 17-n-152na thank you.

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Images Noires

November 1, 2015, 9:53 am

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Bonjour,

 

J'ai un problème quand je clique sur une photo que j'ai dans mes documents, 1 fois sur 2 l'image est totalement noire et on ne vois rien. J'aimerais donc savoir quel est le problème. Merci de me répondre au plus vite.

 

Guillaume.

HP Compaq CQ58 VGA Windows 7

November 2, 2015, 6:14 am

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Hi there,

 

I have recently downgraded my CQ58 laptop from Windows 8 to Windows 7 64.

 

I tried to connect my small office projector to it and it appears the VGA port isn't active/working.

 

There are no missing drivers, that I am aware of, have I now lost this feature due to downgrading???

HP Notebook - 15-r264tu screen blinking in the Taskbar

November 2, 2015, 6:20 am

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My HP Notebook - 15-r264tu  is facing with display problem. It is blinking at the taskbar which causes so irritating and headache for me. I tried whatever settings that is known to me but could not solve it, Please help me to solve this problem once for all

Screen Brightness not working

November 2, 2015, 7:26 am

≫ Next: Graphics Issue - Freezing/Locking Up

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I am unable to adjust screen brightness. F2 F3 keys not working. There is no slider in Power Options. I have installed Intel HD graphics driver from HP website.

Graphics Issue - Freezing/Locking Up

November 2, 2015, 8:39 am

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I am having issues with my Graphics I believe. I am not sure if it is a hardware or a software issue though.

 

Symptom: When I launch a game the computer freezes and there's a buzzing sound. The sound almost sounds like it is coming from the hardware rather than through the sound. Although this doesn't happen everytime. CTRL-ALT-DELETE does not work when this happens. Pushing the Window key does not work. The only way to get out of the freeze is to hard boot the PC. This happened about 3 weeks ago as well after a gaming session. I restored the computer to factory default and it worked fine until 10/30/15. I would say the 1st time it happened was on 10/01/15. So a whole month went by before this happened again. Both times it happened after a long gaming session. I closed my Laptop down, went to another house and then when I attempted to play again this freezing/buzzing happened. This time I was unable to resolve the issue.

 

The Games I play or have tried: Hearthstone, WOW, Heroes of the Storm, Diablo III, Starcraft II and Skyrim. All seem to have this issue now.

 

Things I have done.

 

Restored PC to factory default. (Installed Windows Updates, Installed HP Updates, Updated Graphics Card)

Un-installed & Re-installed Graphics Card

Restored PC to factory default (Installed Windows Updates, Updated Graphics Card) - I remember when I first purchased the PC. I installed HP updates through the HP support manager. This messed the graphics up. I restored and it worked fine up until 10/01/15. So I thought maybe I screwed it up by doing this. What's interesting is now after I restored my PC for the third time. HP finds no updates. Maybe they stay installed now?

Graphics Card is running at 70C (Used Unigine & Unigine Valley) Ran this several times with no issue. This blows my mind. Why would this work find but no games.

HP Peformance advisor isn't working anymore. I have un-installed this and re-installed. Seems to be erroring out when it looks for the graphics card.

 

To be honest. It seems to be getting worse and worse the more I restore and try different troubleshooting steps. Nothing is really making sense logically here. I fix computers for a living but seriously this thing is giving me one hell of time.

 

I am kind of not even sure what to do anymore.

 

It seems like the Nvidia GTX860M is having issues. When I right click and go to Nvidia control panel. There isn't a lot of information there like there used to be. The only option I have is 3D Settings. This is even after the un-isntall and re-install.

 

Any thoughts on where I should go with this? This PC is still under warranty and I have the 3 year help plan. Thanks in advance. I am happy to give you any additional information. This thing is just blowing my mind!! Thanks!