I own a HP Envy x360 and Pavilion x360. Both of these has a broken hinge which does not allow the screen to open without causing damage.
History: My Envy is about two years old and this problem started about a year ago. I figured it was from the amount of travel I do for work. This was my primary work travel computer as well as being my personal use computer. The left side hinge started with a small popping noise and has now cause extensive screen damage, enough to where it is completely unusable.
My Pavilion is about 1 1/2 years old and was a gift for my wife. This computer stays stationary and does not travel. Last week it started having the same issue but on the right side. No screen damage yet.
From searching through the community I see this is a fairly common problem. Is there a fix or recall put in place by HP for a possibly defective screen hinge?
Thank you for any and all input.