Hello,
I am trying to hep a friend out. he and i were in bands together , and I've sent him different video formats ,but he can not open any og them. Somewhere here, i've ready he needs to remove FLASH, and re-install the program....Does he also have to go into Flash settings, if there is one, and change to ALL FILE TYPES, like Windows Explorer has in it's tools, or settings? he and I also have dropbox, but without a player, he still can not play any videos.
What should he try next? He's not that close to me, and doubt if he knows how to download new programs like FLV, or another kind of program to work with this HP Laptop, or even go into ADD/REMOVE programs and delete the FLASH PROGRAM. If you need the model. I will get that shortly.
Does it also matter if he's using the ADOBE FLASH, or NOT? I'm not sure what his laptop has.
Thank you for any help!