Help, I was using my HP Pavilion g7 the other day, while gaming and the screen went black for no appairent reason. i haven't down loaded anything recently and i run virus software.
We went to the HP support web site and went through several diagnotics. When the laptop is rebooted the screen on the laptop will flash images of my desk top but once the machine boots up the screen remains blank. you can see the glow from around the edges but that is it. I have another monitor plugged in currently and the system is functioning propertly except for this. We have also done the following, hard reset,Test for memory modual problems, test the hard drive. I was also trying to update the video drivers but the system tells me the drivers are working properly.
This is very frustrating as I am a student and really need my laptop. Any help would be greatly appreciated!!!!
Thank you in advance,
ACameli