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Touchscreen not working - new 11-010dx x360PC

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Hi, I have a fairly new x360PC. I have previously posted here that I could not get Miracast to work at all. I never got a solution, but decided to keep the lapt

 

op anyway.

 

However, I now have a new problem. The touchscreen does not work most of the time. I have been able to get it working sometimes, but now it appears to have stopped completely.

 

I have installed all of the latest drivers from the HP website, including the latest BIOS, Intel HD Graphics, Qualcomm Atheros driver,GPIO controller, I2C Driver,  etc.

 

In "Device Manager", "Human Interface Devices" I have 2 entries called "I2C HID Device". One of these entries has the dreaded warning triangle, and in "Properties" it says that "This device cannot start (Code 10)" On the next line it says "A request for the HID descriptor failed". The other entry looks fine. I have tried deleting either/both of these, as well as the "I2C controller" in "Syetem Devices". This seemed to work a few times, but no longer - the entries come back just as they were.

 

When I look at "Control Panel", "System", under "Pen and Touch", it states that "No Pen or Touch input is available for this display"

 

I previously tries several system restores, and comple re-sets to factory mode. While some cured the problem tempoarily, it continues to re-cur.

 

Any help or suggestions would be fratefully accepted.

 

Thanks

 

Paddy


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