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Upgraded to Windows 8.1 Black Screen

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Hi Folks 

 

I have upgraded to Windows 8.1 from windows 8 while updgrading (Getting PC reday 60%) at this stage PC sudenly turning to black screen i have installed the latest video driver but still having this issues.

 

erilier i was using windows 8.1 once Norton stop working i have contacted Norton tech support team they updated my video driver from that i cannot upgarde my pc to windows 8.1 i tried almost everything as per HP Support team adviced as well as Intel Support team also.

 

I dont have any issues with Windows 8 issues only with when upgrading to windows 8.1 

 

My PC Config : Intel Core i7 3rd Gen, Intel HD Graphics 4000, 8 GB Ram

 

PC Brand : HP ENVY dv6-7363cl Notebook PC

 

If any body can help me out to fix this issues will be verry helpful.

 

Thanks

 

 


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