Okay, HP Pavilion DV6 laptop with Windows 7. It's my mom's friends machine. She said it had "issues". Here it is:
Turn it on, after a moment or two, it will ask for the Windows password. I enter it and within a minute, I have a bright white screen. I can still see the mouse pointer! If I press Control+Alt+Del, I get a the screen that prompts to log off, load task manager, etc. If I select Task Manager, back to the white screen with mouse pointer!
What in the world is causing this? I've read where there are issues with overheating as well as loose cables. Remember, I can see the mouse pointer (and move it) and I can get the screen working again with Control+Alt+Del!
Any ideas?
Thanks,
Ken