Hi, i am using HP Envy 15 joo3Tx touchsmart laptop. My laptop is just 3 months old,and now its complete black screen showing when i turned on.Before it was happened,laptop took HP Image update bios but it could not work currectly and could not restart properly. I went HP London care centre located in paddington for servicing but they said-they can't help me,because they don't have database records for any outside of EU's laptop.Btw,i purchased my laptop from Bangladesh HP centre.Could you please tell me,what i can do now? I am now living in UK.Thanks.
↧