Greetings,
My HP Support Assistant on my Envy dv7 notebook (Product #: C6N73UA#ABA; Windows 8 64-bit) will download new updates, but will not install the downloads. For example, there is an update for my Intel HD Graphics Driver that has now downloaded twice, but when it gets to installiation it will wait a few min and then put a gray "x" next to the installiation instead of a green check mark. What should I do to complete this, and other download installiations?
Thanks!