Hi, I ran into an issue a couple of days ago where the touchscreen on my Envy 4 Ultrabook just stopped working. It worked fine previously. I'm running Windows 8.1 and the OS doesn't seem to recognize that I have a touchsreen anymore. I'm up-to date on Windows updates and HP utilities/drivers.
I'm seeing the following errors in the event log -
A pointer device does not have a product string.
A multi-touch device reported inconsistent contact information.
A touch device does not support the maximum count property.
The start type of the Touch Keyboard and Handwriting Panel Service service was changed from demand start to auto start.
The start type of the Touch Keyboard and Handwriting Panel Service service was changed from auto start to demand start.
No idea why the touchscreen stopped working or how to fix. Any assistance would be greatly appreciated.
Thanks,