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Notebook Video, Display and Touch topics
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  • 02/16/18--02:47: unable to play games
  • when i start game it shows popup error on can i fix this problem. 

    please tell me.WhatsApp Image 2018-02-16 at 16.12.31.jpeg

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    I tried to connect my laptop to my TV using an HDMI cable but the problem is that I am getting a green image of whatever i am opening on my laptop. I used to use this cable for the past year and it was doing a great job until last week. I tried to connect another HP laptop using the same HDMI cable it worked fine. Thus, I am not sure it is the cable or the HDMI jack on my laptop is damaged. 




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    Does anyone have any experience of how the 2GB Nvidia GTX1050 drives an ultra wide monitor?

    I assume it will drive it at a native res?

    How about FPS in games - much of a hit?

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    I have recently bought a new computer, this one: HP ZBook 15 G3


    My problem occour like this:

    I fold the lid on the computer and when I open it again, the screen will just be white and I have to restart the computer.


    I tried to find information about this problem and I found this: ,


    The solution did not work, so any advice on how to solve this problem? I do not want a workaround that we remove the sleep mode when turning the lid down.



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    I would like to know which active stylus pens are compatible with laptop HP ENVY x360 model 15M-BP112DX, Windows 10 home 64 bits, with Windows Ink. The document does not include this model.

    Thank you.

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  • 02/16/18--07:16: Screen Replacement at home?
  • My Compaq Presario CQ57 screen is badly damaged, and was wondering if i could replace it at my house with  camera repair screw drivers to replace the screen on my own? 

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  • 02/16/18--09:03: laptop yavaş çalışıyor
  • 05.02.2018 tarihinde hp laptop aldım ama laptop yavaş çalışıyor mesela excel geç açıyor google sayfa geç açıyor müzik indirme yavaş... gereğin yapılmasını arz ederim.

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    after reinstalling Windows (7 64) at first I install the driver on Intel(R) HD Graphics Family, then I try to install on NVIDIA GeForce GT 740m graphics card it is added, but after reboot NVIDIA Graphics card does not work. In device Manager writes the following: This device was stopped because it reported a problem occurs. (Code 43)

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  • 02/16/18--10:42: Touchpad will not work
  • Processor: SMD FX-9800P RADEON R7, 12 COMPUTE CORES 4C+8g 2.70 GHz


    All of sudden my touchpad stopped working. It working perfectly a few days ago and I use my external mouse for now. I have tried restarting and tried this:


    Try the following - connect a usb Mouse where required.


    Hold down the Windows key and press R


    Into the Run window, type devmgmt.msc and hit enter.


    In the Device Manager window, expand Mice and other pointing devices.


    Right click the Synaptics device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.


    When complete, shutdown the notebook.


    Disconnect any peripheral, including any usb Mouse.


    Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu.  Press f9 to load the defaults ( this is sometimes f5, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter.  Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.


    I hope that anything you know that could help would be appreciated. 

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    I'm trying to connect two external monitors to an HP Pavilion x360 Convertible (Product number Z9D34EA#ABU).


    I can run one external monitor from the HDMI connection.


    I have an HDMI splitter, but can only get the second external monitor to replicate (not extend) the first external monitor.


    I have a USB 3.0 to HDMI adaptor, but the laptop does not identify the additional screen when connected.


    Please advise how to connect the 3rd monitor - I don't need high resolution / refresh, this is just for home-office work / intranet browsing.



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    I purchased the highest spec Spectre X360 13" shortly after release, In Nov 17.


    3mths later and I have a defective screen. Top right corner has a big purple circle that you can clearly see on dark screens (booting up is a good example)


    For £1800, I am gutted. I love my laptop, but come on... this isnt on.


    Trying to get through on the phone is a nightmare. What kind of support is this? If I cant get this resolved, I wont be purchasing again. Cant believe after 3mths I have such an issue!


    Not a happy customer.

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    screen ones in a wild the screen starts flickering and disincaging from hard drive or program even shuts down.

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    Same issue as everyone else on this forum. Purhased 01/2016 with ghost circles / erratic mouse issues commencing within one month, on/off thereafter to present. Multiply calls to HP confirmed  HP Technical support incompetence.  Multiple HP tests/diagnostics completed. All drivers/diagnostic passed.


    Suspect HP  R & D / Engineering  qucik fix resolution was not developed resulting in later generation models hardware / soft ware upgrades. DO NOT RECOMMEND PURCHASING THIS PRODUCT (OR SIMILAR HP PRODUCTS). As as senior manager with an large international energy company will be interfacting the our procurement department on HP pc issues to preclude the purchase of HP pc products. 

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    I purchased my laptop back in 25th May 2017. One of the major deciding factors for my laptop purchase was pen input. With such a large touch delay after pen input, the pen function becomes useless due to the frustrations experienced when trying to use it. The delay severely interrupts your work flow so much so that I just don't use the pen on this device. This is extremely disappointing considering this was one of my major purchasing decision criteria.


    This touch delay has existed right from day one on my device. I feel I have been (just like others) extremely patient, constantly checking back at this forum for any update or solution. Additionally I have been constantly checking for any new updates in HP's included Support Assistant software which may resolve this issue. I usually don't like to rashly complain and post on forums (especially when the issue has already been raised by many others) but I feel HP has had more than sufficient time to address this matter.


    This issue has been raised for almost 9 months now and still no solution or information / update regarding the status of this issue.


    It took almost 2 months to even get a single response from a HP Support Agent on this forum. When a support agent did eventually respond, all they said was that the concerns have been escalated to the HP Support Team. 7 months later and still no official response or update from a HP representative.


    Good customer service and experience is not hard to maintain even if there is an outstanding issue. All HP needs to do is:

    1. Acknowledge the issue.

    2. Update customers (in a timely matter) on the status with an estimated time for the resolution.

    3. Keep customer's informed and updated if previous time period estimates pass to ensure customers don't feel like they are being ignored.

    4. Present the solutions or conclusions regarding the matter.


    Currently HP has only achieved step 1 above in 9 months!


    With such silence on the matter, one can only presume the issue is caused by a hardware fault which HP does not want to admit to.


    I can't help but constantly think I should have gone with Microsoft's Surface Book which I was considering. Granted no product is perfect but at least Microsoft seem to be supporting their customers much better.


    With such disappointing (or sheer lack of) customer support and service, I will never by another HP product unless something is drastically changed and I'm not hesitant in warning family, friends and work colleagues off purchasing similar HP products.




    I have also voiced these same frustrations in a customer feedback survey form for this forum that popped up.

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    I'm really sorry that I don't know a whole lot about my computer. I hate to make a 'woe is me ' story but it's important as to why I can't tell you my model or serial number - 
    I got this computer about 2 years ago from my parents when my mother got a BUNCH of money, and they always used to pawn my 
    So I wanted to make sure they /couldn't/ pawn my computer, and I peeled off all of the stickers for it because I thought that'd stop it from being pawnable 
    (bc they'd always pawn and never get it out, but get their own stuff out first) 
    I'm not tech savvy at all. But today, I came home, went to my computer, turned it on, all like normal. And I couldn't use my touchpad. I can't left or right click on anything, nothing is working. I turned my computer off and on multiple times, and I noticed when I turned it off and on, it always pops up this message that says something like 'mouse not detected' or something?? and tells me to click f1 to continue or f11 to go to some settings screen that I can't do much on bc my mouse isn't working. 
    I looked at the troubleshooting thing to see if anything was up, it told me to install some drivers so I did what it said and installed them. It rebooted my computer and it still won't work! 
    btw, I'm using my huion 420 tablet & pen as a mouse rn. I do have a wireless mouse, but i have no clue where the thing is - 
    Can anyone help me at all? Smiley Sad I really don't know what I should do and i'm scared that it's a hardware problem. 

    I slapped it out of frustration and pounded the heck out of the left button and it fixed it??? 

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    I have a HP Stream Notebook PC 13. I don't know if that matters. All the F keys work. When I try to adjust my brightness to make it not so dark, it says it's as light as it can be. But it's still dark.
    Also, I can move my mouse around but I can close tabs or browsers. I can't open them either. It won't let me do anything, I'm becoming very frustrated. Someone please help.

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    I recently place an order (16 FEB 2018) for a HP OMEN 17 - "17t gaming 6GB gfx" laptop with the stock configuration options.
    CPU: 7700HQ

    RAM: 16GB (2x8GB) 2400mhz

    DISPLAY: 17.3" diagonal FHD 120 Hz IPS anti-glare WLED-backlit (1920 x 1080)



    Going throgh some reviews online I saw all of them only cover the higher trim with the 1070GTX and they found out that the Screen is actually G-SYNC enabled even though HP didn´t  advertised it  so I am wondering if my screen on my 1060GTX option is the same?

    Its still a month or so until the Laptop even ships out from HP so I am curious about stuff I cant find any info on the internet SPECIALLY a full review of the OMEN 17 with a 1060GTX which is non-existant aparently.

    Thanks for any replies!

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    I'm looking for a matte screen for my hp 15-r217nl but I'm not able to find it.


    There are glossy displays available but nothing about matte.


    Is there a compatible screen for my model?

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  • 02/17/18--03:19: Tilt Pen Off Switch?
  • I recieved an HP Tilt pen with my Spectre laptop but I've never been able to use it because there appers to be no off switch and the battery discharges very quickly.  That means every time I pick it up its completely dead and effectively useless.


    Does anyone know if there's a way to switch this thing off?

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  • 02/17/18--03:53: External monitor issues
  • I have been using a Plugable USB3 docking startion for about 2 years now with  external screen plugged into DVi to VGA port and had absolutely no problems

    Now all of a sudden the external screen "Dell"stopped working but everything else works still. I have tried the following but nothing seems to work:

    1) changed to HDMI to DP from dock to screen

    2) tried doing upgrade to drivers 

    3) HDMI straight off laptop HDMI port to screen DP

    4) reboot computer

    4) power of screen off and on

    5) reboot docking station


    Screen has power and is working, tested on another PC