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Channel: Notebook Video, Display and Touch topics

parts

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i just spent a half  hour to try to get the parts dept and still havewnt accomplished the task ALL I NEED TO KNOW IS HOW MUCH A REPLACEMENT SCREEN IS FOR MY LAPTOP I STEPPED ON IT AND CRACKED IT 

 


Number of External Monitors Supported

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How can I see how many external monitors my laptop will support? It has an Intel i5-12450H CPU with Intel UHD integrated graphics, plus an Nvidia GTX 1650 video card. Intel's website says it will support 4 monitors, but to check with system vendor to determine if this system delivers this feature? I searched HP website and cannot find anything on this subject.

My laptop suddenly shows a default screen I have just opened it no other thing has been done to it

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My laptop suddenly show a default screen how many I supposed to fix it ?

using hp laptop but getting slow

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I've been using an HP laptop for a while now, but lately, I've noticed that it's been running slower than usual. It's becoming quite frustrating as tasks that used to be quick and seamless now take longer to complete. I've tried restarting the laptop and closing unnecessary programs, but the sluggishness persists. I'm not sure what's causing the slowdown, but I'm eager to find a solution. Any suggestions or advice on how to troubleshoot and improve the performance of my HP laptop would be greatly appreciated.

Unable to extend multiple monitors

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Hello I'm unable to extend the multiple monitor from my HP monitor, I'm using Plexgear Multiadapter för USB-C to extend the monitor but it doesn't respond anyway but it works for my lenovo laptop. Any idea what could be the issue ? or my HP laptop doesn't support for USB-C ?

 

My touch pad is freezing several times

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I have installed the updated driver as well as all the recommended updates keeps installing in my system. But several times I have been facing the touch pad freezing issue. Windows 11 upgraded system. 

cursor and touch pad not working

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My HP Envy 360 laptop  - cursor is missing... and touchpad not responding... I downloaded a new driver.. no change.. I turned off the PC  and re-started.. no change.  

 

My Hp Envy 360 automatically goes to tablet mode without asking me

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How do I get my HP envy 360 to stop automatically going into tablet mode when I rotate my computer? It used to ask me "do you want to go to tablet mode?" but no longer does this. I've tried searching for tablet settings in system settings but it's no where to be found. 


HP Spectre x360 - 15 (2020) [15t-eb100CT] // Display Issues

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Hi all - I'm having issues with my x360 15" running Windows 11 Pro (23H2).

 

I use my x360 with the lid closed, plugged into a monitor all day at work and have never had an issue with this before... but just this week my laptop display won't turn on after unplugging it from the HDMI cable. The computer isn't sleeping (the keyboard lights up, fans are on, etc.), so it's still awake. But here's what's weird...

 

The display turns on once I plug it back into my monitor.

 

So, the display turns on when mirroring the monitor, but when I unplug the laptop, the display turns off and won't turn back on. It's like it gets stuck from switching between the 1080p monitor display and the 4K display of the laptop.

 

My only way to fix this is to force a restart with the power button, then the laptop will turn back on and the screen will work (until it falls asleep, then the same thing happens again).

 

I tried running the command prompt sft /scannow and was given "Windows Resource Protection did not find any integrity violations" as a result.

 

I also updated all of the graphics drivers to no avail.

 

I did just install two updates this past week (4/11):
2024-04 Cumulative Update for Windows 11 Version 23H2 for x64-based Systems (KB5036893)
2024-04 Cumulative Update for .NET Framework 3.5 and 4.8.1 for Windows 11, version 23H2 for x64 (KB5036620)

 

Neither of those updates look like they have anything to do with display.

 

I also spoke with someone else on Reddit who is having the same issue after doing the most recent Cumulative Update for Windows 10.

 

What's going on here?

 

Spectre x360 14 (2023) 6L7K4EA#ABU. Marks on top edge of screen.

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Some marks have appeared over time on the top edge of the laptop screen. The marks are showing in four places: in the top corners, and where the touchpad edges line up with the top of the screen.  Whilst the marks are small, I am concerned that they will continue to increase in size; I have seen similar posts with others reporting this or similar issues.

 

Others have speculated that this damage to the screen is unavoidable and due to a design flaw, where the top edge of the screen is not sufficiently protected from rubbing against the base.  This seems plausible to me.

 

What can be done about this?  I consider this laptop to be an expensive premium item, and am disappointed to see this sort of issue appearing before one year is up.  All through no fault of my own.

 

spectre0x360_0-1713459612369.png

spectre0x360_1-1713459659866.png

 

 

spectre0x360_2-1713459705807.png

spectre0x360_3-1713459740382.png

 

Thank you for any suggestions.

Wobbly Spectre x360 14 (2023) 6L7K4EA#ABU

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Since day one, my laptop has never sat evenly on a flat surface and has always had one corner that sits slightly higher that the others (i.e. the laptop would appear to be bent), which causes a wobble when I rest my wrist on it.

 

I should really have returned it back then, but decided instead to just live with it.  Now I've come on here to report another issue, I just thought I'd mention this in case anyone had any suggestions.

 

https://streamable.com/6n46nx

 

 

To see if computer is under warranty

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I think I have a cracked screen

 

complete display assembly 15-dr1008ca

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I need to replace the display assembly

Hp MPP 2.0 tilt pen compatability issues

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I recently bought a HP Pavilion x360 2-in-1 Laptop Model14-ek1008ca. It has windows 11 installed.  I ordered the HP MPP 2.0 tilt pen from HP Canada. The pen performance is not consistent. it works sometimes  but very often does not. It is also not pairing with the PC. This is after checking to make sure that the pen is fully charged.

Synaptics Precision Touchpad - right half not working

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Hello, My touchpad started behaving badly a few days ago. Here are the relevant specs:

 

   BIOS F.19

  Win 10 64 bit 19045.4170

 Synaptics Precision Touchpad Filter Driver 19.5.35.57   7/2/2020 (device manager says this is most current version)

 

If I boot into BIOS the touchpad works without problems. So it could be a driver issue.

 

In Windows, at medium sensitivity, the left half of the touchpad still works.

Increasing the sensitivity causes problems with unintentional selection of icons.

Also at medium sensitivity, using more finger pressure on the right half of the touchpad causes

movement, but the movement is erratic and jumpy.

 

I  visited the HP driver site and for an Envy x360  15m-dr0xxx and Windows 10, the following drivers are listed:

 

Windows 10 versions 1903,1909,2004,20H2, and one unknown.

 

Nowhere do I see a driver for 22H2. I tried 20H2 and unknown, but device manager reported

that I had the most current version. Does a newer driver exist (newer than 7/2/2020)?

 

I had run Windows Update on 3/31/24 without error. I also updated the BIOS later.

 

Thoughts???

 

 


Graphical glitch

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I'm having an issue where the desktop / taskbar keeps resetting to an earlier state, not functionally but in appearance.

 

For instance I've changed the search to an icon instead of a text field and removed the 'news and interests' icon, I've also applied a theme which changes the window colour and wallpaper, but at random intervals both will reset, so the default wallpaper will appear and the task bar will show a search text field, and the 'news and interests' icon will reappear.

 

Interacting with either the taskbar or the wallpaper doesn't work, so right clicking on the desktop or the taskbar won't bring up a menu, clicking start won't launch the start menu. Pressing the windows key or alt tabing to a windows will at least temporarily restore the correct desktop/taskbar.

 

It reminds me of the old prank where you'd screenshot someones desktop, set it as a wallpaper and then remove all the desktop items only to watch the target/victim click on icons that wouldn't do anything.

 

I've checked the display drivers and updated them, Intel UHD 31.0.1015382, but this hasn't resolved the issue. I'm also running a non-standard theme as that was a suggested fix elsewhere, but again no change.

 

Any idea's on how I might be able to resolve this?

Replacement of DOA unit

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I have received a defective laptop . On 1 April hp technician came to check the laptop and then they gave a DOA letter to me. On 6 April Saturday they picked up the defective laptop and said that I will get the new laptop on 11 April but still I didn't get the new unit. I have mailed to the DOA team and Savex several times but there is no response from them.

TECHPAD

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MY LAPTOP TECHPAD NOT WORKING (MOUSE)

After trying to install AMD catalyst on my HP 350 G2, it shows failed AMD device cannot be foun

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Please i have HP 350 G2 windows 10 and upon reading the Specs there is an AMD Radeon switchable that i can switch between Intel HD and AMD graphics. unfortunately, I am unable install AMD catalyst on my Laptop, the Massage says AMD device cannot be found on your device. But there is an AMD driver in the list of software require on HP 350 G2. Please i need help.

Frame drops when unplugged

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I don't really understand what is wrong with this laptop.

 

I use it to play dota 2 and metro 2033 and both games are unplayable if i unplugged the charger. 

 

I suggest it was due to the power plan being set on balance and i can't really seem to find any other option to change it. I found a similar problem and downloaded something that says HP Recommended Power Plan but it didn't change anything. My game is literally stuck on 10fps and would rise only for a quick second before it drops down to 10 again.





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