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Notebook Video, Display and Touch topics
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    My laptop's screen is cracked. The laptop works perfectly but the tocuh screen stopped working. I want to get it repaired asap.

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  • 10/13/18--19:42: Desktop icon picture
  • 15394847322571026568427345141059.jpg


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    Sir i have a hp laptop hp 15q but i didn't see keyboard key at night.

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    HP Envy x360 sleeps -- and then will not wake up. Must hard boot the notebook and manually restart to get it to respond.

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    Long story short, two days ago my father decided to buy a laptop but saved some money on the one which doesn't have OS because my brother assured him he can install it easily himself. After installing a pirate version of windows 10 he downloaded from torrent site, a wide array of problems appeared, from keyboard and touchpad not working completely to a screen going black when the desktop appears after I turn the notebook on or reset it.


    He then installed a trial version of Windows 10 from an official site and problems seemed to go away, but after I installed some Intel drivers, the black screen returned back again. And now it does so every time I reset the notebook or turn it on and get onto the desktop screen. Sometimes it goes black for a few seconds and then goes back to normal(after I turn off the AppReadiness service), but more often than not it goes black and just stays that way. Additionally, sometimes the screen may go black and then reappear after a few seconds with a distorted color palette(yellow instead of blue, for example).


    It was bought two days ago so it's very much new. I don't know whether it's software or hardware that is causing the problem. I've tried to install and reinstall all kinds of different drivers, but without any results yet. Please, help! Would be glad to receive some help and feedback from people with similar issues. The notebook is HP Pavilion Gaming Laptop 15-cx0054ur.

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    Can i use an executive pen g2 on my Hp x360 Envy with Ryzen 5? I see that this pen was made for Elitebook.


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  • 10/14/18--03:22: Problem with AMD Graphics
  • Hello. I switch the graphics in AMD settings to a productive Radeon 535dx graphics card but the games do not see this and use Radeon R5. But in the device Manager if you turn off the Radeon R5 is not working Radeon 535DX. Please help how to use only a discrete graphics card. My notebook is HP 15 bw016ur. Is it bug?

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  • 10/14/18--07:56: HP Envy screen turns pink
  • HP laptop screen goes pink/red tint and image persistance. Connected to external screen and the symptom is not showing there. When started in BIOS mode the screen shows pink tint too. After leaving the screen in black background for a while the tint is reduced and image persistance reset. We have tried factory reset but it did not help. Please can you help?

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    I have 2 external screens. But the one connected in the VGA slot has a lot better imagethan the one connected on the HDMI slot, which I find really strange. The one connected on the HDMI is more greyish. It should be the opposite, if anything..


    I want to specify that both screens are brand new and identical (Asus vx248h), the drivers have been installed and when I switch the cable from one screen to the other the same problem appears, so the problem is not the screen.


    Please help


    Have a nice day


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    I have HP Spectre X360, Serial No: [edit]with Windows10 64bit installed. The problem is that at first it was not showing the graphics card that is actually present in it but auto installed, "Intel Standard Graphics". I continued to search on the internetDriver1.jpg for the model of the graphics card and found that it has "Intel HD 5500". So I downloaded and installed the driver. Now it shows 1920x1080 in display settings but I can feel that something is missing. Online tests show 1280x720 and the screen itself speaks that the actual resolution and quality is not up to 1920x1080. I have also read that this laptop has an additional dedicated graphics card like Nivida etc... Can you tell me that which model is it and what driver I need to download to make full use of the graphics quality this laptop can offer? I am sure that with that much price, this laptop might not be offering so bad graphics result. Please help, Shall be thankful.

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    I just ordered this machine and want to use a stylus with it for taking meeting notes and marking up PDFs.  Since the machine was just released today, there isn't much info available.  What would be a great stylus to use?  I did see the HP styluses but they have poor reviews and I saw a few posts that HP tech support didn't seem to be very knowledgeable on this topic either so that is my reason for posting here.  I hope this is the proper forum.  Thanks for any guidance. 

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  • 10/14/18--12:58: Keyboard tile replacement
  • HP Pavilion 15-ba07dx Laptop Key Replacement .....

    Which one is the one I need: HC16, HC46, or HC56 ?

    HP Pavilion 15 Laptop Key Replacement.png

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    I have a Spectre x2 which I purchased about a year ago. Recently, all mouse functionality stopped working. I cannot use the touchpad or touch screen at all. The keyboard still works fine, however, and touchscreen functionality still works in the BIOS settings. I've also tried plugging in a wired external mouse but the mouse doesn't even receive power. I've tried tapping twice in the upper left of the touch pad to no avail. I actually COMPLETELY REINSTALLED WINDOWS which seemed to have fixed the problem, but I had to restart my system to complete an installation and once it came back on, the mouse functionality no longer worked.


    Has anyone else experienced this problem? If so, how can it be fixed?

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    No sound are hearing in my laptop and no video are playing.

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    I recently bought a ASUS MB169C+ that i thought I could use as a good monitor for travel. 

    All it need is a USB-C connection.


    But when I plug it in the entire computer shutsdown and refuses to start.


    What am I missing?


    Thanks, Fredrik

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  • 10/15/18--04:35: Broken LCD
  • My friends laptop a HP BW066SA LCD has a big crack in it and can no longer be used, I have googled the product number to order a new display to fix myself as I am tech savvy however I haven't been able to find one, I have contacted a few LCD sellers but they need the product number for the LCD itself on the back of the LCD pannel. However I am unable to access it as its at a friend's house. Does anyone know the product number for the LCD pannel. Also do you know if it would support a Full HD LCD as I have seen ones that would screw in and fit and use the same 30 pin connector however I'm aware the cable bandwidth may be a limit.

    Thanks for any help! 

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    This computer will not run with any video driver other than the Microsoft Basic Video Adapter..  Anytime it tries to update or if I install just a video update the machine will hang at the Windows 10 Logo Screen and I have to boot Windows Safe mode and uninstall the video driver.    Im sure there is someting that needs to be done to fix but I have not been able to find it.


    Its running the latest bios firmware. BIOS Version/Date Insyde F.56, 6/14/2018



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    I brought this Laptop only 2 months ago and the Laptop brightness keeps flickering between dim light and full brightness. I have updated my BIOS already several times but it is not resolving the problem.

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    I replaced the laptops Display because it was cracked but the Display had back lighting. When the replacement was done the new display worked fine. I went and replaced the Keyboard as well but when I turned on the Laptop after keyboard exchange the Display was Dark, I could see with a flash light that the display was running, jusy no back lighting. So I removed the new display and placed the old cracked display back into the laptop thinking that maybe the new Display was faulty but when I hooked up the old the display it was no longer being back light as well? I understand that there is no Inverter for the monitor in this model, So what could be the case. 

    P.s. I did remove the keyboard as well and tested but still the display remained dark. 

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    I recently had to re-install Windows on my HP and when I did, the mouse was acting glitvhy. I went in to change the settings and speed, etc and it states that it is unable to connect to the synaptics mouse driver. I restarted it and the keyboard and mouse didnt work AT ALL. I restarted it again, and they work again but glitchy again.  Is there anything that I can do? I looked through the forum and followed links to try and find drivers on synaptics site but none of the links were direct and it wasn't clear where to go from there. 


    My laptop is two years old....HP 15-ay013nr 15.6" Full-HD Laptop (6th Generation Core i5, 8GB RAM, 128GB SSD) with Windows 10