Hi,
I've just yesterday upgraded my old windows 8.1 laptop (HP Envy) to the new line of HP Envy 13s - One of the latest envy models.
After setting things up, I noticed issues with the display and graphics. An example would be of the below:
I launch up a microsoft office application and the normal splash screen is absolutely tiny (The app is fine) but the starting screens are small. I am aware there is an issue with the DPI support and Windows because of the high resolution screens. I Have attached an image to show what I mean
So, I tried to change the resolution within the Settings module of Windows 10 and compatability to remove DPI support etcc, but nothing seems to work.
I have tried a couple of tools but everything is either too small, or text is large and often blurred, more common on Windows modules itself such as the device manager (attached also).
The current screen resolution is 3200 * 1800 (as recommended on the system)
Start up scren issue for MS Office 2016 - Outlook - Notice how small this looks?
Example of the blurred text in basic windows modules such as device manager: (The screenshot makes it appear fine, but in reality, it's blurred and not as crisp as other text.
Another example would be windows dialoge boxes - Again, on the screenshot, this looks a little better, but in reality, it's all blurred.
Do you have any suggestions. I am a little disappointed in HP because the device cost over £1000,00 and I expect top quality for this price, regardless of this is an OS issue. If this is something that is widely known, such high spec screens shouldn't be included on the devices.
Thanks in advance for any comments of support.
