I bought my PC a year ago, with preinstalled windows 8.1. Shortly after in September, I updated it to windows 10 and by December had all kinds of driver errors which - a year later - have yet to be resolved. The drivers crash and recover constantly, there are DirectX errors when I attempt to play games, and AMD settings and other features are inaccessible to me as it states there are no graphics drivers installed/they are faulty (which only occured after around christmas). At first I decided it was a windows 10 problem as it was new, but it's not the case.
In the year, I have;
Been in contact with windows support and followed all instructions/provided all info. They were lost for a solution.
Been in contact with EA games support. Same story.
Been in contact with AMD which state that due to my dual graphics, the drivers were changed by HP to accomodate the laptop and I'm to recieve them from HP. HP website drivers for my laptop don't work either, and my warranty has expired so I cannot contact them for support.
Uninstalled and reinstalled countless drivers, backdated, tried and re-tried.
Reinstalled operating system.
Tried AMD auto-detect drivers, which are compatible with my dedicated GPU but not the older GPU so won't install.
Nothing works. My laptop is almost useless for what I purchased it for (games), and I'm out of ideas.
Info;
OS: windows 10
Processor: AMD A-10 5745M APU
System memory: 16GB
System BIOS: F.43
Graphic Device 1: AMD Radeon (TM) R7 M260
Version: 15.201.1101.0 (06/08/2015)
Graphic device 2: AMD Radeon(TM) HD 8610G
Version: 15.201.1101.0 (06/08/2015)
Memory: 6,611 MB
This is becoming impossible to deal with and I'm grateful to anyone with any kind of advice. (If any more info is required I'm happy to comply)
