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Screen stopped working after laptop drop

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Hi.

My laptop was dropped and the screen no longer works. I have done as much as I can & don't know what else to try:

 

1. Laptop boots up & works normally when I plug an HDMI cable from it to my TV.

2. I have opened up the laptop and have verified connections are still secure.

3. I have tried a hard reset by pressing & holding the power button for 15 seconds.

 

Is there any other trouble shooting that I can try from home before I send this off for repair?

 

Is there a way I can test that the connectors for the monitor are OK? Is there a way I can test if the 2 cables to the monitor are intact? Is there a different button/key combo to use for a hard reset?

 

Thanks!

 

 

 

 


Smashed screen

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Hello

 

My girlfriend accidentkly fell on my screen and it's now buggered. My question is can this be replaced easily enough or am I basically going to have to buy a new laptop? Thanks

 

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Touch Screen Stopped Working

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My touch screen stopped working about a year after I bought this computer. Right before it stopped working completely random items started opening on the computer as if there was a phantom clicking on things. I thought it was a virus but none was ever found by many anti-virus scans and nothing else in the computer was harmed. I'm leaning more to thinking that it is a hardware issue.

 

Any help is apprecaited! 

 

Thanks!

Anti glare film for Envy 13T

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I am really annoyed by how much glare there is on this laptop's screen, speccially when I'm in an airplane. Can somenone recommend a anti-glare film or any other solution?  Thank you so much in advance

USB port convert to HDMI

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can anyone tell me what to do \? want to be able to view netflix on my tv but only have usb ports. can i purchace a converter for usb

 

Hp Probook 450 g2

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Hey Guys:

I had a problem with my laptop HP Probook 450 G2

 

Iam using Windows 10 X64 and when i setup it's AMD Radeon R5 M255 it is setuped but without any change and only working is Intel Video Driver  I tried to unsetup the Intel Driver but the new Wroking Driver is the Basic Video Driver 

 

please help me making the AMD Driver is the Main Driver

 

Thank you for your care .

display keeps breaking / lagging

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Hello, I packed up my laptop to travel about a month ago and when I returned I tried to play a game on my laptop and the game display started breaking / lagging . I normally used to play this game and the display was perfect but since I returned from my trip, whenever I start the game it starts lagging. My system has NVIDIA 

NVIDIA GeForce GT 750M (2 GB DDR3 dedicated)

 

 http://support.hp.com/us-en/document/c04102935 . I don't know if there is something wrong with the graphic card. When I watch movies, it streams perfectly but as soon as I start playing a game then it starts breaking up. Is there any test I can do to see if there's something wrong with the display driver / graphic card? do I have to update my NVIDIA graphic driver? I really need some help here. Thanks

 

Touch Screen of my HP 27-n001la doesnt work since Update to windows 10

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Hi HP Support

 

Greetings from Latin America, we have a HP Pavillion All in one 27-n001la, mainly used by my 5 years old daughter, with all her educative games.

 

Since the upgrade to Windows 10, touch screen is not longer "touch", and we cannot find driver available at the website to solve this issue, which btw, is quite relevant for my daughter as she still doesnt have any control of the mouse.

 

Hope you can help us.

 

Warm Regards from Chile

 

Carolina


I too have experienced a total loss with my HP Envy m6

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After two years of use, the right hinge on the cover of my HP Envy m6 broke, rendering the notebook totally useless.  The  notebook was never dropped and was never handled by the cover.  It was used solely by me (a former college instructor and business analyst) -- 95% of the time in my home.  This was a 2012 Christmas gift from my son (purchased November, 28, 2012).  On June 14, 2015, I tried to boot up my notebook only to find a series of squiggles on the screen.  Then I noticed the cover had split near the right hinge.  I tried to snap it back in place and reboot but was unsuccessful.  I took it to Best Buy and was told they would have to send it off for a diagnosis and I would be charged whether it was repairable or not.  I then took it to an independent computer technician and was told I'd be better off buying a new laptop -- he recommended a well-known brand.  He had seen this problem with HP laptops before.

 

Here's the thing.  I purchased a Dell desktop in 2002 and it is still going strong today -- outdated but still working.  My 2+ year old HP notebook broke without credible reason.  I have read the threads in this forum and it seems others have had similar problems.  Is this some form of planned obsolescence or just cheap material, poor design and inferior workmanship?  I did not have the money for a replacement so I resumed using my outdated (but still working) Dell desktop.

 

To say that I am disappointed is a minor statement.  I thought HP was better than this.  What is HP doing to address the hinge problems that rendered HP Envy m6 notebooks useless?  A reputable company stands behind its products.

Laptop screen rotates - cannot straighten

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I have an HP EliteBook 8470p laptop - not a tablet - that I recently upgraded to Windows 10. Today I was carrying the machine and the screen rotated 90 degrees to the left. Ctrl-Alt-Up does not fix it. I went into the System control panel, Display tab, and their is a drop-down box labeled Orientation that currently says Portrait. But the **bleep** thing is greyed out and cannot be changed!

 

Does anyone know how to fix this problem?

 

Thanks.

crack noise while closing and opening laptop flap/lid

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on 01-07-2016 i purchase an laptop model 15AC146NE, once i reach home i had notice it give crack sound when i open or close the laptop screen. display and other things are ok.

 

please advice how it to be fixed, its just 4 day now.

 

thank you

zak

HP m6-k025dx NO DISPLAY

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The display screen on my HP laptop does not show anything. Though I can work on the laptop if I connect it to another screen.  Can someone tell me how to get the display the display working again ?? Thanks in advance Smiley Happy

Black spot on screen

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I have a big black spot on my laptop screen which keeps spreading each day. Should i replace the screen or can i fix it with any software that can fix dead or stuck pixels.Also what will be the estimated cost for screen replacement?

video driver hp 8570p

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Hi all,

 

I just upgrade to windows 10 pro and i tried to use the drivers to the card on-board from HP and doesnt seem to work. Only see AMD 7570 driver. Can u please suggest me a solution.

 

Tks.

 

Some Keys on my laptop dont work

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I own a hp stream 11 laptop and i have done nothing to it, all of a sudden 8 of my keys including my windows key have stopped working, this includes; h, g, esc, F4, F11, Backspace, and apostrophes. These keys only work once in a while, and sometimes i have to copy and paste the letter to do it. I hope someone answers this because i am tired of copy and pasting.


Function Keys: No Dim, Brightness or Volume. HP ENVY Notebook - m7-n109dx

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 Is it a Windows Update for W10 or the BIOS or driver updates from HP that is/are the culprits.

 

My machine worked great for two weeks until updates from HP and Windows began pouring in.

 

Could we please  have an expert reslove this without speculation?  I have done all that any power user would do except reset Windows 10. That's not going to happen.

 

Please, no speculative suggestions.  Just the cure.   Thanks in advance.

My Adobe Photoshop cc Has been stoped working ?

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Hello sir i am Using Hp notebook with AMD Radeon R5 series . my problem is that when i am using Adobe Photoshop cc its works only for 15min then it Stoped working. please help Me i am Graphic Designer thats why my all Graphical work Done on Photoshop So please Help Me ..

multi-gesture pointer just stopped working

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My multi-gesture pointer just stopped working! I can move the arrow but can't do the two finget scroll or adjust the screen size. This is not the first time this has happened. I have no idea how I got it working again last time! Help!

HP Envy M6-K025DX BLACK SCREEN

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My laptop is not showng a display. Though if I connect the plaptop to a HDMI I can work on another screen. Can some tell me whats wrong and how to fix the problem ? Thanks in advance

I need help regarding the color profile of my laptop

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I need help regarding the color profile of my laptop. About two weeks ago I think I have made a horrible mistake of accidentally overwriting my laptop's default color profile which is "sRGB IEC61966-2.1. Before I have connected my laptop to a monitor through a HDMI cable and I think I have accidentally overwritten my laptop's color profile with the color profile intended for my monitor

 

Color Management can be found under> Settings>Display Settings> Advanced display settings> and so on

 

through Color Management>Profiles>Combine my settings with system defaults

 

Now I don't know what to do if I should download the same color profile sRGB IEC61966-2.1 from a website which I don't know where to download.

 

I have contacted help about 3 times and the advice I have received  which is System Restore, System Reset, unistalling and installing the graphics driver,etc. didnt really work at all.

 

I really need help.

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