Lately, I've had lots of problems watching any kind of video... even a 1 minute video clip. Basically, my PC just starting freezing a little when trying to watch any video.
Then, the BSOD finally happened at it said the problem was with atikmpag.sys. After that, I can only boot in safe mode. Doing lots of research on this problem, someone suggested that the atikmpag.sys file says the file isn't validated. Sure enough, I can see that. All other files are fine in the directory except for that one. So, the suggestion was to rename the file to .OLD and reboot. Sure enough, PC comes up now. But, as expected, the display adapters in the device manager both say they couldn't be loaded (Intel HD Graphics and Radeon HD 6470M).
Did more research on how to best get new versions. Watched the HP video (on a different computer) and it says to just go into device manager and select "update driver" for these. Unfortunately, Windows decided that both of these are up to date and won't download over the corrupted files/directories (even though it tells me that something is wrong with the display adapters when I just look at the General tab). For completeness, it says the problem is code 39.
So, I need to update manually from the HP driver page. I guess I want the Intel HD Graphics Driver from November 2011 (my current one is July 2011). But, because it's the graphics driver that is messed up, I can't get this option from my laptop that has the problem. I can see it on a different laptop, though.
Bottom line is that I'm looking for instructions that will allow me to download the driver (I'm guessing) to a flash drive attached to a different computer and then correctly transferring that driver to the broken PC. My biggest concerns are to 1. not mess up the functioning PC and 2. figuring out if I need to "uninstall" and then "install" from the flash drive and do I do that on bring up (i.e. have the flash drive in the slot on boot up) or do I do that after the system is already up.
So, can someone point me to instructions to get the display driver downloaded and loaded on the correct PC?
Thanks much!
PS. I'm still surprised to see that the "newest" driver is from 2011. Is that normal?