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Need support!!!

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Product Name: Hp Notebook 14-AC197TU
Operating System: Windows 7 Ultimate x86
 
Need PCI encryption/decryption controller Driver and 
Brightness control keys F2+F3 are not working of my laptop and
Get error 'This computer does not meet the minimum requirement for installing software." When installing graphics driver.
 
Thank You.

Laptop TouchPad on & off?

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I just bought the above mentioned laptop for my daughter. It is a basic laptop with an I3 processor and was rather inexpensive in a bundle at Best Buy. 

 

We have looked everywhere and cannot find out how to turn the TouchPad off. It is on and works fine but we cannot find anything keys on the keyboard or anything in the users manual that tells us how to turn it off. 

 

I personally have a Toshibs laptop and the F5 key (without pressing the FN key) toogles between turning the TouchPad on and off. 

 

Can someone help? 

 

Thanks - Russell

Amd driver has stopped working and has recovered

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Hello ive been using this laptop for 2yrs now and ive suddenly starting to get this error "amd driver stopped working and has recovered" and sometimes one of the applications i open will freeze and then i get BSOD with errror "AMD driver state power failure" any help would be appreciated.

my laptop is Hp Pavilion 15 n203tx im using windows 8.1 i have amd radeon hd 8670m graphics

Thanks in Advance Smiley Happy

Help please

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The screen on my laptop has gone black

Bought a laptop with a 2GB graphic memory and today I found out it has less than 1GB

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Hi, few weeks ago I bought a laptop with AMD A8-7410 APU with AMD Radeon R5 Graphics

It's supposed to have 2GB graphic memory and today, I just found out it has like 6800 MB of it.

Let me show you a screenshot of it to make it more simple for you guys to understand.

I'm sorry in advance as the screenshot is in Korean, not English.

 

1.JPG

I looked my laptop model name in google and searched this up. So this is supposed to be the spec of my laptop, the model is correct, I checked the model name under my laptop, it is 15-af110AX. And the part where I highlighted says that its 2GB.

2.JPG

However, in my computer, it says 6,607 MB. (It says, Graphic Memory : 6,607MB, right above the thing that says "Aero")

Am I missing something? Is it supposed to be like this? I'm not that good with computers and I'm really flustered right now... I ordered my laptop online, did they temper with something? Is this a type of fraud?

 

Thank you very much for your time. Hope somebody can come up with an explanation or solutions Smiley Sad

 

Oh, and I installed the latest drivers that were uploaded in HP website (the drivers in AMD website had problems, it kept freezing my laptop every 10~15 sec for like 1 second even though I was in my desktop which was unbearable.)

Issue with sad face blue screen of death

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Hello,  I upgraded from Vista to Windows 8.1 and started having issues with video failure sad face blue screen of death, with the message VIDEO_TDR_FAILURE. I was advised to download video card driver which I did but didn't solve the problem. Does anyone have a lasting solution and willing to help me, please? Thanks in advance. 

Cannot adjust screen brightness on HP Envy 15 Notebook PC

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I upgraded to Windows 10 six months ago. I have had problems with my screen crashing. I have recently upgraded my display adapter and driver and now I cannot adjust my screen brightness.

My display adapter is AMD Radeon HD 8650G + HD8750M Dual Graphics

The driver is up to date and is version 15.200.1065.0

The option to Roll Back Driver is greyed out.

 

Thank you,

Justin

Last Saturday, I bought this laptop and having issues with the driver

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Hello Experts

 

Last Saturday, I bought this laptop and having issues with the driver

 

I am unable to use a camera and getting this error "(You do not have the compatible VGA Hardware or Driver to run YouCam)" when I click on it. Please suggest me the driver for the same.

 

Screen brightness also not working, please suggest driver for also.

 

Whenever I start my computer, widows suggest me to download these drivers, I am completely new with the laptop so not taking any risk.

 

Should I Download This?

 

Downloading suggestion getting from the window

 

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hOW TO USE FLASH DRIVES???

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HOW TO     USE   FLASH        DRIVES????

I can't fine the touch screen for my Laptop

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I have a touch HP laptop but accidentically my naphew smashed the screen , I have called the compney which I have bought laptop for them,They gave me a number but the guy told me that they have not this touch screen, then I have contacted many laptop traders but I did not scucess, after that I have brought my laptop to a repair shop he brought few touch screen but one touch screen was working without touch and other screen graphic was not good. Then I have decided to go to other repair shop but they told me it is hard to fine touch screen with this model , even with some screens the laptop was not working I mean no power, then they gave me a screen with 12500 Rupees like 82 UK Pounds. So the laptop is working without touch now they told if you install drivers mighgt be it will work???

 

I have overall very bad experience with HP and their Laptop parts. I still want to know why it is so difficult to fine the HP  Touch screen or I bought the wrong produect please give me some idea??

HP Spectre Screen Cracked

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When I opened my laptop this morning the screen was cracked. This laptop never leaves the office desk and has never been dropped or mismanged. So I just off the phone with HP support about my HP Spectre and they stated that since screens can't "randomly" crack they will fix it for $300. Is there anything I can do because from a cursory look on these forums I am obviously not the only one. I would understand if I was the only one crying wolf but it seems this is a problem with design/manufacturing flaws with this laptop. I appreciate any help or advice you might have for me to fix this as it really pains me to pay that much money for something I didn't do!

Screen Way Too Small!

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Hello! I've just recently purchased an HP ENVY m6 Notebook. I prefer Google Chrome as my default browser, so as soon as I got the notebook set up I downloaded Chrome. When I opened the browser, everything was way too small. I've tried zooming in, but it still has the two huge spaces on the sides. I've looked all over the web to a solution for this problem, and I can't seem to find one. I'm not sure if this is an issue with Chrome, or the notebook itself. Is there any possible way to fix it?Capture.PNG

Screen Flicker

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Whenever I try to open the File Manager, it doesn't open and the screen would flicker. Also, if I right clicked on an icon on the desktop, the screen would flicker and doesn't open that thing beside the icon. The only way to access the FIle Manager is to search a folder in it, but if I try to interact with it, it will close and the screen would flicker. It's been happening since I tried to download an uncompatible AMD driver into my laptop. I emailed the AMD support and didn't really get an direct answer. Been trying to find a driver for my laptop, but none shows up. I'm really despreate for a solution, please help. (I hope this is reversible, but if it isn't, oh well)

 

If you ask me why I tried to download an uncompatible driver on my laptop, it's because I didn't know at the time and I'm not a hardware/software expert. 

Mouse / Touch Pad not responding

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My mouse cursor / tourch pad is dead.  No response at all.  

I have to use an external mouse (USB).

How to resolve?

Synaptics Touchpad Reverse Scroll Erratic

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Enabled reverse scrolling for the touchpad in the Synaptics setting, but it only works on some apps. Seems mainly to work on 3rd party applications (ex. Chrome), whereas most system windows and similar still scroll unreversed. Highly annoying when your scroll constantly goes different directions

 

Can't find any other setting to adjust this. Seems like the Synaptics driver took over the more detailed settings you usually see in Windows 10. But didn't fully take over.


windows 7 touchscreen drivers

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I have one exhaustive searches for my issue, to no avail.

 

My computer came with Win 10.  Hated it.  So I installed Win 7 64 Bit.  I can't get my touchscreen to work.

Pen and Touch is not active.

I have no missing drivers in device manager.

I don't have Human Interface Device showing up in my list at all.

HP Support website lists my product number as M9X68AV, which is incorrect.  I pull the battery, and my product number is listed as L8X51AV.  I suspect this is a symptom of my issue.  HP doesn't recognize that I have a touchscreen.

When I enter bios, and do a touchscreen test, i am able to use the touchscreen.  But it is no longer available once Windows loads.

I downloaded the latest chipseet drivers from Intel, still no touchscreen.

I downloaded the latest chipset drivers from HP's support assistant.  still no touchscreen.

I purchased this laptop in January 2016, so if i knew the manufacturer of the touchscreen, i'd download those drivers from them directly, but I don't know who sold this touchscreen to HP.

I downloaded windows 7 touch Pack, but it says it can't install because I don't have a touchsreen.

I'm fully up-to-date with Windows update.

 

I'm open to any suggestions.

BIOMETRIC VADILITY SENSOR

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Goodday,who ever may answer my predicament,I want to start using fingerprint password for my system.I went to check my device manager and found out my validity sensor is up to date but I really do not know what to do from there,pls can you send me the steps to take

Hotkeys to adjust screen brightness not working after driver install.

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Giving this a try since everytime i see this forum it ends up being totally irrelevant.

 

Some background:

fresh install of windows 7 ultimate

had to copy my drivers from another elitebook - cuz i'm totally computer illiterate - using driver backup software.

Everything works as far as I can tell, except for ambient light sensor and adjustment via the "F" keys.

 

**bleep** gives, anybody?

Thanks for reading this b.s.

 

Also, I've scowered the website and HP with absolutely horse ass success.

Want to upgrade graphic card

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My laptop is Hp Envy 14k011tu. It has an intel graphics 4400u graphic card which is pretty bad for gaming. I wanted to upgrade it. So can anyone suggest som egud graphic cards under 100$. 

 

Regards

Display Driver Stops Working and Recovers

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My Laptop is only several months old and still under warranty.  Similar to what has been reported here, my display driver stops working and recovers.  I use MS Edge as broweser.  While I see severl comments on resetting browser, I also see some more alarming comments.  With a new computer, I should have the latest driver.  I am thinking about just sending it back amd have it fixed.  Any helpful thoughts appreciated.

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