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DVD's won't play

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Had various problems with this laptop. In January before my warranty expired I sent it back to have it fixed.

I did not use my laptop  DVD player until April waaaay after warranty had expired. I don't know what was done to the laptop top but last month I tried to play my regular DVD's---nothing worked. The company Cyberlink asked for a key or upgrade my DVD player.  I have no idea where I would be able to find the key for this DVD player that came with the laptop when I purchased it at HP.com.  I had a relative tell me that when they reinstalled everything apparently it affected the DVD.  My relative who was visiting at the time said he installed a trail period to use an upgrade of Cyberlink, but I will have to purchase an upgrade. In reading about upgrading does a laptop DVD player need to be upgraded through the years you own this laptop?  All I want to do is play my DVD's that I was able to play last year.  Can someone explain this to me. I only use my computer for email, DVD watching and research. I don't do any gaming because this is just your basic laptop.  I am so disappointed in this laptop. I have had problems with this laptop from the time I bought it.  I am wondering if I should go and buy my next laptop at HP's competitor. Please help and thank you so much in advance.


All about DirectX 12 questions

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Hi all experts out there

So I own an HP 14 r015tx geared up with a Dual-Core Intel i5-4210U with 8GB of 1600MHz DDR3L dual-channeled memory, an NVIDIA GeForce 820M with 2GB of VRAM on 362.00 WHQL Driver and 4GB of shared VRAM, running on Windows 10 64-bit.

On NVIDIA's DirectX 12 compatibility list, my 820M is listed with 12 API. But my dxdiag shows 11.3 and my NVIDIA Control Panel shows 12.0 runtime and 11_0 feature level.
I read somewhere that Fermi architecture's DX12 driver is not yet available.

First question: Is it really not available, or something else?

Second question: Supposing my card's DX12 is not yet available (since I'm planning to play Quantum Break), can I make a Virtual Machine running Windows 10 with DirectX 12 implemented inside? (I mean having a virtual GPU which supports DirectX 12, like GTX series for example)

Third question: When I install the NVIDIA driver using the one HP provided (ver. 353.86), the NVIDIA Control Panel shows Direct3D API 12.0 and 2GB of shared VRAM. When I install drivers from the GeForce experience and from NVIDIA's website (ver. 364.96), it shows Direct3D 11.2 and 4GB of shared VRAM. Can someone explain the differences and what is happening? (NB: HP's packed in 600MBs and NVIDIA's packed in 300MB download sizes)

If there are differences, can someone provide me with the 364.96 one that is released by HP (not by NVIDIA) ?

Sorry for the long question, thank you very much Smiley Very Happy

Switch Graphic Card NOT WORKING !!!

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Hello Guys, i been trying to find help for this as much as i could on the web, but there is nothing really helped me

so you are my last option i have

 

After more than 2 days trying to solve this i did everything but, i came to dead end

 

i can't switch to my AMD 7650m, my Laptop using only Intel 3000

did my best, still

All drivers are installed as you can see from here

 

1.jpg

 

All Drivers Installed from here : http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5229456&swLangOid=8&swEnvOid=4192

 

But when i start any game to test i got this error

 

2.jpg

 

i even added it here and still same problem ! 

 

3.jpg

 

i can't do more than this, i just want to use AMD 7650m as my main GPU Card

Screen turns off after plugging charger

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Hello,

 

as I mentioned in subject after upgrade from widnows 8 to windows 10 when I'm plugging in charger screen turns off. The battery is still chargin thou, and when I'm plugging charger out display turns on.

 

I'm waiting for suggestions,

 

Thanks.

Re: HP Split 13 x 2 Product number: E8C34UA#ABA has screen issues

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Screen flickers on an off.  When pressure is applied to the edges, the screen works ok.  Acts like an electrical  short would. 

To recap:  Laptop about 2 1/2 ys old  & has worked fine up till now.  Screen problem was mild but now getting worse.

Occasional screen flicker

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I'm using a new hp envy noticed a flicker in the screen. I updated the BIOS and downloaded hp graphics driver updates but still have intermittent screen flickers. The model is a HP Envy 17 N060NA.

FN keys trouble

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FN keys isn't working.I tried BIOS setup.What can i do ? Please help me.

Active pen compatibility

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Hi,

I want to buy a Spectre x360 13-4113nl (or a 4100nl) but I can't understand if they can be used to take notes with an active pen.
I saw this video of one year ago: https://www.youtube.com/watch?v=un1hlfSdOOE
Which made me think that they are compatible, but then i read comments about problems with windows 10...

Then I asked to HP via email and they told me not but without explaining me why...

So I'm very confused... Are they compatible or not? if yes which active pen should I buy?
Thank you very much in advance!


External Graphic Card Possible on Pavilion

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I was wondering if there was anyway to boost the graphics on my computer. Could i get a newer, or faster one installed? any external ones? Here are the specs.

 

Intel(R) Core(TM) i7-5500U CPU @ 2.40 GHz 2.39 GHz
Installed memory(RAM): 8.00 GB
System type: 64-bit Operating System, x64- based processor

1TB hardrive

Upgrading Graphics

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I would like to know if ican upgrade my NVIDIA QUADRO FX 880 CARD TO NVIDIA GEFORCE just for gaming, i cant perform any gaming option for this graphics card

Connecting Dell monitors

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I have 3 monitors:

P2314H 23" 1920x1080 8ms VGA DVI DP USB IPS LED Monior

I have:
HP ENVY 17-n152na 17.3" LaptoP

It has 4 USB 3.0 ports and 1 HDMI.

The monitors were a gift.

Can I connect the 3 monitors to my laptop?

If so what is the best way to do it?

Thanks

Browse the picture or video screen often appear some white and purple stripes

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Browse the picture or video screen often appear some white and purple stripes.

not able to install AMD Radeon R5 M330 switchable draphic drivers.

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not able to install AMD Radeon R5 M330 switchable graphic drivers.

Windows 7 64 bit

 

laptop hp-15-ac179tx

Is it possible to change a touch display to a normal display in a HP Pavilion photosmart 13-a187no ?

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Is it possible to change a touch display to a "normal" display in a HP Pavilion ProtectSmart 13-a187no ?

Camera problems

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Hello, I need some help. I have my HP TrueVision HD webcam, and it doesn't want to work at all. The camera light to show that it's on is on, but then i can't use the camera in any programs, E.g Skype. Skype says "Your webcam is in use, close all programs that could be using it." But i don't know what that could be. I can't find the camera in the Device Manager, and i don't know what to do. I need help!


I am not an idiot but.... How on earth do I make the flip screen function operate?

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I have just bought my wife a Pavillion x360, and she is delighted with it.

 

BUT...

 

Whenever she tries to change from the traditional laptop format to either the tent position or to tablet format, the image on the screen stubbornly remains in its original position, and appears either upside down (tent position), or stuck in landscape (if she wants to use it in tablet format).

 

I have looked in Settings Display, but can't make the thing respond to the physical changes.

 

Could some kind soul please let me have a step-by-step procedure to fix this annoying little problem please?

 

My wife will be eternally grateful, since it's presently blighting a machine which she otherwise loves....

 

Thanks in anticipation,

 

gs

Screen not booting up after power button on my laptop

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I have problem with my laptop that is when I am trying to booting my laptop power button light is on but screen is not boot up. How can I boot my screen.

Any one having idea then share with me.

My laptop model is compaq610.

 

blank screen after "sleeping"

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After my computer goes in sleep mode, the screen will not come back on. I have to restart the computer to get the screen back. Any suggestions?

my touchscreen is not working well

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i don't know why my touch screen is not working well

 

"Display Driver Stopped Responding & Recovered

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Frequently iam getting the error message as "DisplayDriverStopped Responding & Recovered.

What I can do to fix it.tks

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