Dear HP Community,

I'm in the process of purchasing a HP EliteDisplay S231d  for my Elitebook 820 G3 and noticed there were no dedicated LAN drivers for the monitor. 

When I go into the product page, there's only a single USB driver there that states the following:

"HP EliteDisplay S231d USB Graphics Software
By downloading, you agree to the terms and conditions of the HP Software License Agreement.
Note: Some software requires a valid warranty, current HP support contract, or a license fee.

Type: Driver - Display / Monitor
Version: 7.9.680.0 Rev.A(5 Nov 2015)
Operating System(s):
Microsoft Windows 7 (64-bit) | View all
File name: sp73519.exe (22 MB)

This package contains the DisplayLink integrated driver/application software for the HP EliteDisplay S231d IPS LCD Notebook Docking Monitor. The DisplayLink USB graphics solution that is integrated into the HP EliteDisplay S231d Monitor is a high performance USB graphics adapter that is an ideal solution for extending a PC workspace to an additional monitor without the need for an additional internal graphics card."

Unless I have missed something, or if the description has not made it clear enough, do these drives include supporting the functionality for the LAN port at the back of this monitor? Can anyone confirm please?

I appreciate any help on this.

Thanks.

when i use the Scype ,very often see the message .. you  YouCam doesn't  connect with you HP True Vision Camera. And my friend don't see me. Restart my PC and same story.When put External camera  it works.

The computer was dropped and destroyed the display, you see nothing but spidery white.  I took it over, since the person who dropped it was going to chuck it.  Was barely used, why not?  I hooked it up to my monitor and it worked fine.  I then made the mistake of going through with the factory reset, to make it mine.  Now I can't get it to come up on any monitor.  I assume this has to do with it all not being re-set up yet, but I can't set it up if I can't see it.  Can anyone help me with this?

I was playing a game (Runescape), and they recently updated it with a new client which increases performance. This new client gives a message if your computer's graphic drivers are 90 days or older...apparently, mine are over 900 days old. I don't really have an issue with running it otherwise, but I heard that updating drivers will help my laptop's performance, so I found and used the HP driver update utility. I got the following message:

"Error: A customized computer manufacturer driver is installed on your computer. The Intel® Driver Update Utility is not able to update the driver. Installing a generic Intel® driver instead of the customized computer manufacturer driver can cause technical issues. Contact your computer manufacturer for the latest driver for your computer."

I just want help finding an update for the driver I have, and/or help finding a newer driver that should work with the laptop...one that preferably isn't several years old.

 
Attached dxdiag info:

------------------
System Information
------------------
Time of this report: 3/19/2016, 14:33:35
Machine name: OWNER-HP
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.160211-0600)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: HP Pavilion 15 Notebook PC
BIOS: InsydeH2O Version 03.72.38F.62
Processor: Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz (4 CPUs), ~2.3GHz
Memory: 8192MB RAM
Available OS Memory: 8126MB RAM
Page File: 8998MB used, 7251MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: Intel(R) HD Graphics Family
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_0A16&SUBSYS_2163103C&REV_09
Display Memory: 1696 MB
Dedicated Memory: 64 MB
Shared Memory: 1632 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: LGD039F
Native Mode: 1366 x 768(p) (59.989Hz)
Output Type: Internal
Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32
Driver File Version: 10.18.0010.3325 (English)
Driver Version: 10.18.10.3325
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 10/7/2013 19:03:56, 12124672 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-4956-11CF-717F-6901B4C2C735}
Vendor ID: 0x8086
Device ID: 0x0A16
SubSys ID: 0x2163103C
Revision ID: 0x0009
Driver Strong Name: oem15.inf:IntelGfx.NTamd64.6.1:iHSWM_w7:10.18.10.3325ci\ven_8086&dev_0a16&subsys_2163103c
Rank Of Driver: 00E60001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
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{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
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{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
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D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

Hi,

My product specs list shows that my notebook sports a 1080 resolution display:

http://support.hp.com/us-en/product/HP-Pavilion-15-ab200-Notebook-PC-series/8499306/model/8818875/document/c04799692/

but my operating system only shows 1366x768 as max supported one.

I have updated my graphics drivers to latest version via windows update but i still get the lower resultion. i even tried installing latest and up-to-date drivers from vendors(intel) website but did not see any change.

so what i understand now is that either my correct product specs are not listed on the above link or i have an old bios.

i checked and noticed that my bios is indeed old but i cant update it to latest version because the bios update application reports an error due to running in non-uefi mode.

i dont wanna update my bios because that will require me to re-install the OS in uefi mode. whats worse is that even after reinstalling OS in uefi mode and updating the bios, the resolution still remains stuck at 1366x768.

please share your experiences with such issues.

Have attempted several times to burn cd or dvd on HP ENVY laptop to find the tv dvr says it is unreadable or unplayable.  Have tried several brand dvds.  He HP laptop reads the burned disc.  Why can it not be played or is unreadable by other player? I also tried to burn music and it too would not play on other device.

Thanks for any help.

Brightness Control Hotkeys are not working after windows 10 Update

and I alredy update device manager in display adapters

I have a hp laptop model no hp ac116tx brightness keys are not working. I tried to solve problem from windows mobility centre but brightness remains as it is.

Hello. My webcam does not work and I havee tried to see through the device manager whether I had a webcam installed but, I didn't see one installed. Please help me fix this.

Při překlopení víka se mi automaticky nepřepíná režim tabletu.

Při manuálním přepnutí reřimu tabletu je krávesnice PC stále aktivní.

Jak mohu tyto funkce natavit?

Děkuji za pomoc.

Přeloženo googlem - translate by google:

When you flip the lid will not automatically switch tablet mode.
When manually switch a mode Tablet PC krávesnice is still active.
How can I use this function to melt?
Thank you for your help.

A friend dropped their laptop and completely broke the display, however it works when when hooked up to a different monitor or tv. 

I then made the mistake of going through with the factory reset, to make it mine. 

I went throught he steps but when it went to restart, it won't come up on any external monitor. 

I can no longer go through the set up process since I cannot see anything. 

Am I screwed? Can anyone help?

hii

This is moulika

i bought a hp laptop nearly 10 months back.today while i was seeing a movie i found my laptop struck and a sudden sound cane out of it.later i switched off it and removed the battery and replaced it and i found a message that boot was not found and i am not able to start my laptop.please help in solving this problem sooner

I purchased this laptop and it was delivered the other day. I also purchased a care pack "2 year accidental damage Protection with 3 day onsite Pavilion notebook service."  It shows a product number "UN009A". 

 I can't register my care pack because I didn't get anything in the mail. How can I register?

Greetings, I have hp 4520s. When I start it I get black screen. I tried external monitor and it works ok. Now I have question, how can I determine the problem - is it screen, is it screen cable or something else? Thanks

Like could it be display off mechanism which turns the monitor when you close laptop

So one day, all of the sudden my laptop's touchpad started acting its own life, it didn't respond my touches as it should've, and this continued few times I used my laptop. Today when I opened the laptop again, the touchpad wasn't working at all.

Driver issues? (This has nothing to do with win10, as I downloaded it like half a year ago and this problem started just today)

Hi,

  Recently got a HP Folio 1040 G2 as my work PC. It is running Windows 7 Enterprise 64 bit. It has the Forcepad/Touchpad. While typing, it appears to recognize a mouseclick on the Forcepad, which causes the cursor to move to wherever the cursor is; typically several sentences back from where I was typing. I switched to a mouse and used function+f2 to disable the touchpad, but it still has the forcepad active (can't move the cursor with my finger on the touchpad, but pressure on the pad acts as a click) and therefore the jumping cursor problem still exists. It there any fix to this or at least away to disable the Forcepad completely?

HP Portable USB Monitor S140U, would it mirror iPhone 5S screen. iPhone can be mirrored using VGA, HDMI, but USB?

Which version of USB required?

Hey,

I have Hp Envy 15-k000st notebook and since windows 8.1 i am not able to set my brightness. i installed w10 but it didnt solve my problem. also i tried almost everything on the forums or internet but nothing worked so far. it stuck on %100 and if you guys dont help me i will lose my eyes for sure.Help me pls

Hello All,

Frustrated new owner of HP Pavilion x360 - convertible  here.

Bought this computer about 2 weeks ago.  Here are the issues I've been having.

1.  Computer goes into sleep mode no matter what minutes setting I've set to (both on battery and plugged in)

I've even set everything to never; laptop would still go into sleep mode after 3 to 5 minutes of no-use.

2.  Spent 2 to 3 hours with HP rep, whom of which remotely accessed my laptop, downloaded a bios update, installed bios update.  After the bios update, we tested the problem byleaving computer untouched for about 5 minutes or so; issue seems to be solved.

3.  After step 2, HDMI external monitor not sending signal to monitor.  My ext. monitor can't detect a signal.  (I actually had problems when I first tried to use an external monitor, had to do several restarts and shutdowns to finally have monitor detect and signal from the laptop.)   I know it's not the hdmi cable or monitor, as I've tried inter-switching monitors and cables with my amazon fire TV.   And all monitors and cables were okay.

4.  Nevertheless, after step 3, I fiddled around and restarted and shutdown the laptop some more times, and somehow the monitor finally detected a signal, and screen works again.

5.  BUT HERE WE GO AGAIN...... LAPTOP GOES INTO THE DREADFUL SLEEPMODE after 3 to 5 minutes of idling.  This is really frustrating when you're working a a paper and doze off a lil bit to grab a drink, watch tv, etc; having to come back, wait for log in screen and enter password again is quite tedious.

Can an HP really get to the bottom of this, as I've seen many others in this forum with issues of Sleep as well.

Needless to say, I'm pretty frustrated with this as I've spent $600 to $700 on a new machine, but I'm having to go through hours of troubleshooting for this.....

Hi, does anyone came across of having a flickering horizontal lines in notebook lcd display, occupying half of my laptop display. Its moving and see through..in purple and green color. I'm just watching movies when it started. Someone says the culprit might be the flex cable/ribbon between keyboard and display..thanks