Hi All,
I have tried everything to get my HP laptop to work correctly. I am an IT person and my laptop will not shut off using the HP Power in Power and Sleep, using Windows 10. I have update the display driver, tried different settings within the HP Power settings and still no luck. I have never seen anything like this before. All of my drivers are update etc. I am about ready to give this thing away!!! When I select shut down in Windows 10, my laptop should shut down and not have the power button light on. When I try to get back on my laptop, it is dead and I have hold the power button in for about a minute before it goes off so I can reboot the laptop?
Thanks,
Mark