I want to connect my FullHD 24" monitor to laptop as secondary display device to extend the windows desktop. The only way is through D-Sub cable. I pluged it in and configured driver and more or less I achieved what I wanted except that the extrernal monitor is working in maximum resolution 1680x1050 - I can not switch it to FullHD. I know this is possible as I used to use it with my previous laptop (8 years old Lonovo R500) and there was no hassle.
In my G2 I have Intel 5500 graphics adapter.
Hello,
I have a Hp Probook 4530s, and i reinstall the windows 7 professional(64 bit). The windows can't see the video driver.
None of them. (ati radeon, intel hd. Both drivers are good. What is the problem? After i install the radeon driver, i reboot the laptop, but can't start. It's carshes. If I uninstall the driver its work, but simply super vga display. The windows does not allow installing the intel graphic driver. Is it a possible motherboard problem, or what?
Sorry my basic english, i hope it's understandable. Thank you in advance for your help.
All the best, Roland
Hi Staff,
we have purchased some month ago a "250 G4" without S.O. Here we have installed Linux Ubuntu 14.04 and latest upgrades, and it works fine up to some days ago.
Now The display is black, but the system seems turned on, infact the external mouse and the wireless usb key led are on.
Do you know some similar problem about HP 250 G4 display?
many many thanks
I bought this laptop 4 days ago. Yesterday I noticed a spot on the bottom of my screen was black, it looked like something was pressed on it. In this same area there is a brighter glow that doesnt go away even when I lower the screen resolution. When I touched the screen where the spot is it was burning hot. I was just wondering if this is a common issue and if it is something that can be fixed.
I'm using this laptop, ENVY 15-j104ax with AMD A10-5750M APU and Radeon HD 8650G+HD 8750M Dual Graphics.
My laptop has HDMI port, and i want to know my laptop HDMI's maximum resolution.
I'd like to buy QHD Monitor (2560x1440 or 2560x1600), but i don't know whether this HDMI supports such high resolution.
Following link is AMD's Graphic sheet about my graphic.
http://www.amd.com/en-us/products/graphics/notebook/8700m-8800m#
Please see '8700M Specs' section and look for 'HD 8750M Series GPU'.
Memory interface is 2GB DDR3 (Graphic only memory)
And one more, this is more dedicated full specification. Please look at page 11
http://www.amd.com/Documents/AMD-Radeon-HD-8000M-Series-GPU-Specs.pdf
Based on GPU-Z, my graphic is connected with PCIe 2.0x8.
And, when you look at full specs, it says that my graphic supports HDMI with 4K (Max resolution : 4096x2160).
I know that my graphic chip supports that resolution, but I don't know HDMI port supports it.
Is anyone know how i can see max. resolution of HDMI?
or, is there anyone who used same laptop as mine and over Full-HD Monitor? (Such as 2K, 4K, 2560x1440, etc.)
Thank you.
The screen of my HP notebook is always tilted side ways and everytime I turn it on I need to adjust the screen for it to be landscape through the F4 fuction. Need urgent help because I don't know where the problem is from which makes it impossible for me to solve it.
Sir, there are many problems occured after upgrading to windows 10 but I solve many of them except this ,when plugged in the charger to my laptop the screen goes black for few seconds(3-4) and same as when I plugged out. It was not happened on the win 8.1 version.please help.
hai,
My laptop series is hp 15-r 007tx.
The brightness key(Fn+F2 and F3) is not working.
I updated all drivers in this laptop.
Can not adjust brightness using windows mobility center.
All other keys using Fn key are working properly.
Please help me to find a solution.
I have a brand new HP 15-f337 notebook that came with Windows 10 installed. I've updated touchpad drivers and all the recent Windows updates. Still the touchpad resets to default settings every time the power is turned on. I don't want the touch click feature. I searched this forum and tried all the suggested solutions and I have concluded that this is a design flaw that has not been resolved. Seems like HP is stalling and hoping people will just give up.
I have a problem with my HP 15 Notebook. The unit will turn on but there is a RED X on the monitor icon on the screen. I can get to the log in screen, but not being able to use the keyboard/touch I'm unable to put in the password to get anywhere.
I have used a wireless mouse and am able to get the "keyboard" to show on the screen, type in the password, but still nothing works.
I'm not sure what version of Windows is on this Notebook, as it belongs to a friend.
Does anyone have an idea of what I should do? I have called HP support but have gotten nowhere with them. They usually have all the answers, and maybe a different support person will be able to help, thus the reason to go to the support page.
My friend (an engineer by trade) and I have tried everything that we can think of but we're still unable to get the keys or the touch to work.
I'd appreciate any feed back anyone can give.
I've reinstalled my computer and installed every other HP driver except graphic driver. I've gone to HP drivers page and found my laptop's model. I've pressed on Graphic option and found there are two version , 2013 and 2015. Of course I downloade the 2015 version and it all installed fine but when I've restarted my laptop after installation and right-clicked on AMD Catalayst Control Center it said something that I don't have graphic installed. Now when I pressed again it opened and it shows only two options from the image bellow. Also I have downloaded driver from my laptop model page: http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5359416&swLangOid=8&swEnvOid=4059
is it just me or is the HP (Hardly Professional) customer support system constantly "down for system maintenance, please call back in 2 to 4 hours"?
My useless P.O.S. Spectre x360 ($1500) is down again. Last time it was the display and keyboard, this time it's the hard drive and display...
Do not ever buy one of these horrible Spectre systems! HP should be embarrassed!
Hi: I have an HP Envy 17 recently upgraded to Win 10. From the time that I bought it to about two years ago I used to be able to use 3 displays with it. The built in display, the external VGA port, and the mini-display port with a VGA adapter.
Not sure what happened, but the display connected to the mini-display port adapter no longer registers with the system, nor displays content. The monitor works, I know because I connected the monitor from the mini-display port onto the external VGA port and it displays as it should. Any suggestions or help would be appreciated!
My display goes very dim that I can hardly see anything on the screen.
F2 and F3 do not work. They do not do anything.
I've tried many solutions and at last the one worked was rolling back to the Standard VGA Graphics Adapter.
When I rolled back to the Standard VGA Graphics Adapter, the brightness came back.
When I updated it to the latest version of inted HD graphics 4000, the display again went too dim.
I've tried rolling back, and then updating the driver twice, and even uninstalling and reinstalling.
When rolling back, brightness comes back and when updating the driver, it again goes too dim.
Now, the issue is that I am not able to adjust the brightness of the screen. It stays in the maximum brightness.
It hurts my eyes since I've to spend 6-8 hours a day in front of the computer.
Plz help.
Hi,
I would like to present a problem I have with the notebook I bought 6 months ago regarding the unpleasant recurring situation of successive black screens supposedly caused by IGFX driver. The occurrence of this black screen is described in the following notice screen:
“Display driver stopped responding and has recovered.
Display driver Intel HD Graphics Drivers for Windows 8(R) stopped responding and has successfully recovered.”
This situation is recorded in the windows event viewer / System with the following warning:
“The Igfx display driver stopped responding and has recovered successfully.
ID event 1401
…”
Specifications of the notebook:
HP EliteBook 840 G2 (professional line of HP)
Processor: Intel (R ) Core ( TM) i7 5500U – CPU@2.40GHz
RAM Memory – 8G
Hard disk – SSD 240 G
Currently running on Windows 10 Pro 64 bits, build 1511 – 10586.63
This black screen event occurs randomly and frequently. My normal use of my pc my is basically to access Web via browsers (IE and Chrome), Office, windows live mail, pdf software and some software to view and edit photos and video. In many cases, even in situations, where I just open few web pages with no other software running, the black screen occurs with no reason to do so. Thus, even being the PC at low loading level, the event occurs. I can´t tell exactly if there is any connection between the number of black screen events and the software loading level of the pc at each moment.
Said that, this issue has been reported to the HP support services and over four months various solutions were pointed out and carried out by HP in terms of software as well hardware which I list below:
Software actions:
Following the indications of HP support center staff were done clean installations with the appropriate latest updates (downloaded from the HP Support Assistant site) of drivers (including the BIOS) and native software for each of the following Windows OS.
Windows 7 Pro 64 (originally installed in the notebook when I bought it – This notebook has two original Windows OS: 7 Pro installed in the PC and 8.1 Pro in DVD disk)
Windows 8.1 Pro 64 (factory Image installed by HP when the notebook was shipped to HP repair services center)
Windows 10 Pro 64 (upgrade from Microsoft)
As indicated by the HP support staff, for one / two weeks and for each of the above Installations of windows OS, the usage of the PC was limited basically to access web via IE the OS and few HP's native software (pdf reader, for instance). No additional software was loaded. For mailing management or run office applications I used my old notebook. Nevertheless, the black screens continued to happen.
Also other actions were run like Sfc / scannow or modifying the Registry - Regedit (HKEY_LOCAL_MACHINE \ SYSTEM \ CurrentControlSet001 \ Control \ GraphicsDrivers, key TdrDelay to set 8 or 10 for the Value data).
Therefore, everything was done in terms of software, but the problem remains! As referred before, this situation happens with clean installations, i.e., the OS and the HP’s factory software only.
Hardware actions:
For twice, as the solutions in terms of software didn’t succeed, HP was taken in the notebook for shipment to their Repair Services Center. As result, the RAM memory was replaced. As the problem maintains HP, as an ultimate solution, sent a technician to my home and before me was replaced the motherboard including the CPU which is onboard type.
So, just were not replaced the screen, the keyboard and the battery.
Despite everything be done (HP's local support team has been unexcelled to try to resolve the problem) either terms of software or hardware, the problem remains.
Given this, I only see two possibilities of explanation for the situation:
1 – Will there be an HP´s native driver or software that conflicts with the OS?
2 - A bad design of the product? The question is whether it is of HP or Intel’s responsibility?
In any case, if it is true, it means that all owners of this HP model has this same problem as I have, although the HP support staff deny that there are similar cases for this notebook model.
Is there anyone that may add some information / solution for this strange problem? I thank you in advance.
JMO
Intel (R) HD
Radeon (TM) HD 6490M
Hi, I was having graphic problems having tried to update from AMD Catalyst Control Centre to Radeon Crimson. This resulted in the loss of the switchable graphics option. I was unable to roll back the driver so I was directed to the HP driver page.
I downloaded the one that said it was for AMD / Intel switchable graphics - 8.15.10.2291 , uninstalled the current drivers and tried to install the new package. Installation failed with the message that my computer did not meet minimum standards. After trying several times with the same result I let the laptop look online for itself.
This it did and it installed the package AMD High - Definition Graphics Driver 8.882.2.3000.
On the surface all is well, but I bought the laptop for playing my Big Fish Games and other Leisure use. Before this installation all games had been playing perfectly, now only a handful out of hundreds will play properly. The others play slowly / the cursor freezes / music and voices stutter etc. In video clips the picture moves a frame at a time pausing for seconds at a time. A puzzle or hidden object screen can take up to 30 mins to complete, I click once then have to wait for the cursor to unfreeze before I can move it again.
There is only one other driver on the page - 8.830.6.2000 . I did try this one but the switchable graphics were then not available so had to remove it.
I saw another thread where the person was told that the drivers listed on the page for his / her laptop were incorrect and wondered if this could possibly be the case here. ( I have been trying all sorts of other things over the last couple of weeks. ( virus chucks / malware checks etc, checking my hard disk / memory but nothing is helping.
Unable to switch off my touchpad nor can I use it to scroll up and down a page. Please kindly assist. Thank you.
I had my unit reformat. And when I got it, the touchpad is not properly working. I can't tap it. Can you please help me solve this problem?
I purchased this laptop about a year and a half ago. Right away I noticed an issue with my touchpad, the pointer would move around the computer by itself. The problem slowly got worse. I brought my laptop in twice. The first time I was told to do a factory reset. I did this and the problem persisted. The next time it was sent it and the touch pad was replaced. This did nothing to fix the problem. My charging cord was also lost in the process. To add to the problem, once I got my laptop back I noticed that my USB port didn't work so I am unable to connect an external mouse. It just displaces the message "The last USB device you connected to this computer malfunctioned, and Windows does not recognize it." During this time my warranty expired and I am left with a 600+ dollar laptop that does not properly function. I don't mean to go on a rant, but I am highly upset and disapointed. Is there any way I could at least have the USB port that was broken when my computer was having work done fixed without having to purchase an additional warranty?
