Hi, I've read many posts on this subject but haven't found anything similar to my situation.
I installed Win 10 and chose the obliterate everything option because I wanted to start anew. Everything went well and the touch pad works EXCEPT the advanced features such as scrolling.
When you look at the Control Panel --> Programs and Features, the Synaptics Software Icon is missing. (In Win 8.1, I could open a Synapics program and adjust the TouchPad.)
If I go to the Device Manager, the Snyaptics HID driver is there and updated per HP support Assistant. I tried uninstalling the driver and reinstalling, but no change (strangely, the touchpad worked with the driver uninstaled).
I checked the Registry, but there are very few Synaptics entries (3 or 4) leading me to think the Synaptics Touchpad program is missing.
The Synaptics website does not offer any downloads that HP doesn't offer.
I thought I would be able to download the proper program, but maybe I was mistaken. I use a mouse, so this fix isn't critical, but it would be nice to fix it.
Any ideas?
Thanks, Larry