I bought a laptop for school and also wanted to get into using a GoPro and making videos with it. Great performance, love the 960 GB SSD and the 16 G of RAM, but I also paid $2208 for it. Within a year the left hinge started to seem off, it quickly disintegrated into nothing. Pieces of plastic rattle around and randomly fall out. I am in nursing school so I can't exactly just send in my laptop for weeks on end as I need it daily. Plus everything I've read says unless its fixed AND reinforced it breaks within months again. I also cannot afford the $350 price tag for a fix. I am stuck opening the screen at the speed of smell. I need to support the base next the broken hinge and re-snapping it together every time I open or close it to prevent further disintegration.
Long story short I did research on left hinge issues and found out it happens to many HP envy owners. Out of 40 people in my class, 5 of them have had the left hinge break on their laptop and all were HP envy. I look online and find literally thousands of posts, many on this exact website, with the same problem. What I want to know is how HP can continually put out a product they KNOW is faulty. How can they charge 2200 bucks for a laptop that will break within a year. I am FED UP with HP I will NEVER buy one again. My Toshiba is 8 years old and not one physical issue with it. HP at the very least start including a bottle of lube in the box with the Envy, so it is a bit easier for the customer to take when they are screwed.