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Black screen. Computer running.

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Hi

My HP laptop screen is completely black. The computer powers on but the screen never responds. I tried using an HDMI to my tv and it came up as "no signal". I have tried without the battery. And all reset options.

My warranty expires in one month and I can't figure out how to even send a repair ticket off the site. I registered the notebook and created an account...

Any help is appreciated

Jack

 


Upgrade my HP Pavilion dv7 notebook to have touch screen

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How can I upgrade my  HP Pavilion dv7 notebook product # A5F92AV  to have touchscreen?  Can I purchase a new display? 

screen flickering at the bottom

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my screen flickers at the bottom below the taskbar, what should i do? Is this a hardware problem?

screen flickering at the bottom

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my screen flickers at the bottom below the taskbar, what should i do? Is this a hardware problem?
It is so much irritating to watch. Some told this could be a loose connection between the main board and screen. How can i check that?

Os crashed

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When I tried to switch on my laptop it has started but did not moved from the starting page it got a line blinking in the left bottom end to press esc to go to the start menu and when tried to recover it does the same! And one more thing is my system Windows 8 64- bit compatable???

Premiere Pro CS 5.5 BSODs

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Computer Name: HP Envy K204TX touchscreen

 

Computer configuration:

Intel Core i7 5500U CPU

Intel HD Graphics 5500

Nvidia Geforce GTX 850M (4GB dedicated vRAM)

8GB DDR3L 1600MHz main memory

1TB hard disk

FHD TouchScreen.

Windows 8.1 HOME(Came pre-installed with this computer, i did not upgrade to Windows 10 because of Microsoft's "forced updates" policy on Windows 10).

 

Issue description:

Launching Adobe Premiere Pro CS 5.5 on this computer, causes a BSOD.

Errors are different at different times, but the two most common are "System_Process_Exception" and "Kernel_Security_check_failure".

Windows is up to date, all Windows updates, except the diagnostics tracking service, and the get windows 10 update, are installed.

 

After trying a lot of things (attempting to run while plugged in, attempting to run in "high performance" power profile, disabling touch screen on the laptop, removing all external accessories-even my external mouse, heck i even tried turning the keyboard backlight off!), the issue could not be resolved.

I finally thought I'll try using my NVidia card.. Right clicked on the Premiere icon, pointed to "Run with graphics processor->" and selected "High performance Nvidia GPU"., and Adobe premiere launched fine, NO BSOD, no errors, it showed the premiere logo for 10 seconds, and took me to the workplace.

 

Interestingly, i can NO LONGER USE INTEL HD GRAPHICS TO RUN PREMIERE / TRIGGER THE BSOD.

I now right click on Premiere, point to "Run with graphics processor->" and select "Integrated Graphics (Intel HD graphics 5500)", no more BSOD, premiere launches fine, within seconds, but in my system tray, i see "1 program is using Nvidia GPU", and if i hover my mouse over this/ touch on this notification, it says: Nvidia GPU activity: Premiere Pro CS 5.5 is using GTX 850M" or something like that.

 

What's going on? How do i use the intel graphics with Premiere Pro?

My older laptop has a core i3 CPU with intel HD graphics 3000, and no dedicated GPU, and Premiere pro CS 5.5 launches just fine on that laptop.

If anything, I'd assume the HD graphics 5500 to be more powerful than the HD graphics 3000.. 3000 can handle it, but 5500 BSODs (and now it just gives up and wakes up my nvidia card), it is kinda weird..

Intel Graphic Driver

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I have a problem with the graphic driver for this laptop, I'm searching for its driver in HP website but it showed nothing.

original.png

 

I tried to install intel graphic driver but it says "This computer doesnt meet minimum requirement to install ..."

Could you give me some links of its graphic driver from the manufacturer?

Should I use AMD or intel? Because as my experience if I install AMD graphic driver, it can't adjust or decrease brightness and I can't duplicate monitor to projector.

 

Any idea? Smiley Very Happy 

HP Pavilion Dv7 Notebook PC issue

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Is there any reason my Dv7 came stock with a 3rd generation i7 processor and an outdated graphics card. I mean my mom bought the laptop in 2009, and the graphics software was still badly outdated. So what was the big idea?! Wasn't the Dv7 supposed to be a better version of the Dv6? Yet from what I've read there were too many bugs in the system to really make it even be considered a downsize. So please also inform me on why you made her pay $50 on a new battery when the issue she was having had to do with the port the battery attaches to? That and when she reports an issue with a pc you already know had been having some pretty bad issues with, you continued to say nothing? Like seriously?! What was the big thought behind this? "Oh we'll just sell people a computer for 3000+ dollars and they'll never suspect a thing after we 'inform' them that there are some major issues with it, and in order for us to fix it, we'll need another $50 and them to also pay shipping&handling........."!?! Yeah, I will admit HP does make some great PCs, but at the cost at not making it easier for those who buy from HP. I also know it's probably way too late for compensation, so I won't even ask. That and can you at least think of "Cross-compatibility "? I mean, if something in it is broken and we already bought the PC and know exactly how to fix it, make it easier on us all, and let us use the parts we probably already have, instead of making us pay for a part that is probably overpriced. Seriously, we don't need that kind of stress in our life, and not everyone can afford purchasing five or six different PCs let alone two. Also quite trying to weasel money out of the people who buy from you! You'll just end up getting rid of those who actually like you, and will start to lose money....... Think about it.


Can't get updates for graphics because of the wrong processor

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Okay so I have an HP Pavilion Dv7 Notebook PC that has a 3rd generation Intel i7 processor and Intel HD Graphics 3000. My issue being, any updates I can get for the graphics card, is incompatible with a 3rd gen Intel i7, as they were made specifically for a 2nd gen Intel processor. See my dilema? My laptop came stock with this processor, and the only thing that's not stock in this laptop is the HDD, unless you count me getting a new battery from HP because they thought the original was faulty.. then it's 2 pieces. The original HDD was either a 500GB or a 320GB, can't remember. I can't really tell you the S/N or Model Number at the moment, because I'm using the laptop in question to write about this little predicament with you. So the last update I was able to get was released in 2013 I think.... and that was a patch more or less. Nothing really too too helpful. Actually I think it made it worse.

Close the lid while connected to projector

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I use a HP pavilion g6 Notebook PC, with windows 7.


when I connect the tv to the laptop using a HDMI cable, and than clode the laptop lid, the computer get into sleep mode.
I know I can change the power settings so closing the lid will "do nothing" (and the computer will still work), but I want the computer to do nothing only when it is connected to an external display, and when it isn't, it will still go into sleep mode.

 

Is there such a possibility ?

 

TNX in advance

  Mantodea

Laptop Issues

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Wondering if anyone can offer some assistance?  I purchased this notebook about 6 months ago and it has already been sent to be serviced once after 2 months by Best Buy and I just had to send it out again yesterday for the same problem.  Screen is black and never comes up even though power button is lit up and plugged in.  Rep. at Best Buy says it is up to HP whether it can be swapped out or refunded otherwise "they will just keep putting parts in it to fix it."  This was purchased for a 9 year old to be able to complete daily schoolwork and when it has to keep being serviced it's somewhat difficult for her to complete her work.  I feel like I'm getting the run around from both companies as to who can make a decision to swap it out.  I'm not asking for a refund as we like the notebook, just looking to see if this one can be swapped out for a new one.  Any one who knows who I can contact would be helping me out sincerely.    Thanks

Stuck in Tablet Mode

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I was playing around with my computer and somehow got in tablet mode. Now I am stuck in it!

Please Help

HP Envy Touch

Display Driver

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How to get rid of the **Yellow Warning Sign** that appears next to my "AMD Mobility Raedon HD 5000 Series" Display Driver? I've already *Right Clicked* on it and then clicked "Update Driver."


It does nothing. It keeps saying "The best driver is already installed for your device"

I also have another driver which is the "ATI Mobility Raedon HD 4200 Series"
That driver doesn't have a Yellow Warning Sign. Do I need this driver? or both? 

Graphics and log in not visible on hpshopping website & some other websites

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Can't see some images, graphics esp. on HP employee shopping website.  For instance, 'log in' is not visible at top of screen.  Also can't see price and some description info.  This also happens on other websites, like Walmart some news sites and articles.  I'm up to date on drivers and updates to my pc, but I can't figure out why this keeps happening.   I have Win7 (64 bit) installed and am running IE10, Norton security.

Glitchy Screen now Blank Screen

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Hey I've had my HP Pavilion dv6 for 3years as of this October.
So for the past 2-3 days my laptop has been having real bad glitches. The screen would have these horizontal lines running like when a TV has a bad connection. When I touched it the screen the lines would become thicker and the background would fade into white a little. Then last night after using it I was putting the laptop to sleep the screen faded to black as usual but then there was this flash of white with black lines to more the middle of the screen. Today I tried putting it on everything starts up but the screen is now black and won't come back on. Smiley Sad can anyone please help me to know what is going on. :'(

7690 xt windows 10 problems

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Hi

 

  Sorry about my english  i`m from Romania so i`l try my best Smiley Happy

 

Today i updated the sistem to windows 10 and i have a problem with video card.

My laptop have Radeon HD 7690M XT, HD 3000 and before the windows update i had the choise to switch between wideo cards.   but nou after the update the video card is 6700 series and the sistem does not recognize the hd3000 video card. 

i have no option to change video cards.  

The driver version is 15.201. 1151.1005

please give me some advide how to fix this because the dedicated video card eats all of my battery.

 

Intel HD graphics 5500

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I bought this laptop last night and I installed GTA IV on it and it says only 128 dedicated memory and game settings couldn't be changed because it's running on lowest. Then I somehow changed the settings and it was using more memory then 5500 in the advance adapter properties shows. It shows 128 and game was using 700mb and it didn't lag. Yet some games are not running just because it says that not enough memory. I have 3900 something memory but only 128 dedicated. I tried to update the drivers and in short the message when installation aborted was "Hp doesn't allow" like contact the manufacturer. So why can't I download and install latest driver?
One more thing this laptop got so slow in 2 hours that I had to delete all the Hp softwares which I would've never used and then it got better.
My Second laptop Lenovo T60 duo core on Windows 10 with 32 bit and 3 GB of ram is faster than this Hp 15-ac121dx with 6 Gb of ram with 5th generation i3 processor.

Enable Touch screen

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I'm looking to turn on my touchscreen but have been unable to find any information online.  Please help.

Screen compatibility

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My screen has cracked on hp laptop model 15-1010-wm. Can I replace it with a used screen off my Hp laptop 15-b129wm?

 

Driver

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i have installed window 7 64 bit. but the problem is that i have no drivers in my laptop, so i cant control audio,britness,LAN or anything and britness button,volume button still not working . i have tried some drivers from hp website but all is not usefull for me. please give me a solution...

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