HP LapTop Model: m7 j020dx
Running Win 8.1
This is the very first computer that I have owned that has "touch screen" capability so not quite sure what may be causing this; a hardware setting, needed software update or a virus.
Over the past week I have noticed something very odd happening with this laptop screen. At first did not give it much thought because i had thought that maybe i may have done something to cause this but realized now it does it on its very own.
I could be doing absolutely nothing on the computer and all of a sudden the cursor moves to a new point on the screen. Like i said at first was not quite sure what the heck was going on. Did not give it much thought at first but have noticed this is happening more and more now. So I started paying far more attention to his and have seen that while looking at my screen I see that a "blotch" would appear (as if i had touched the screen with my finger causing the impression on the screen) out of no where and the cursor would then fly across the screen to the point of the blotch. I would move the cursor to a new point on the screen and after a while (could be one second or one minute) the blotch reappears as if i actually applied pressure to the screen with my finger) the blotch would reappaer and the cursor flies to that part of the screen again. Sometimes it gets so bad where the moment i move the cursor it flies right back to that same spot over and over even to the point where if i attempt to restart the computer i can't even select the menu steps to restart because the cursor keeps flying across the screen as if it had a mid of its own.
I first started to shut off the computer by shutting it down by using the "power button" which i know is not the right way to do it but at these times the only way i can shut it down or restart it because the cursor makes it impossible to even use the windows key to restart it.
Yesterday i had to restart the system at least 4 different times to get it to stop.
Is anyone else experiencing this problem. Is it a virus or does this tend to happen with a touchscreen computer.
Any information will be appreciated.
Thanks
