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service and 2nd external monitor

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Hi, I have an HP ENVY 15 Notebook PC Product Number A7J62LA#ABM.   I have 2 issues:

 

1) My laptop screen shows a blurred column on the left side of the screen, which is the recommended place to take it in the North Chicago area for service?

 

2) I will like to add a 2nd external monitor to the laptop since I see there is a HDMI port and a DP port, but without loosing the laptop display, to have in total 3 displays, how can I achieve this?

 

Thanks in advance,

 

 


Switchable Graphics

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Greetings,

 

I own a pavilion g6 1219-sv with Intel (R) HD Graphics 3000 and AMD Radeon HD 7400M Series. I am running Widows 8.1.

My problem is that i cannot change the default adapter for my graphic card. I want to play some games and i cant.

My version of Intel is: 15.28.22.3517

And AMD Catalyst: 14.4

If you can help me to increase the performance i would appreciate it. 

 

Thanks in advance.

HP G62 b51ee

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my screen turns to many colored squars and my computer then turns down its neew problem please help me

second time my screen turns into five pixels colum and five normal then it dead so i send it to service they told me that the bios system

 

My Laptop screen is so dim i cant see anything unless i tilt screen way back

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Please help I bought my HP laptop a year ago and one day the screen was black but I noticed that if I tilt the screen back I can barely see what's on the screen. I've messed with all the display settings and nothing has changed. Could it be the backlight or something else? I just want to fix it or know how to.

 

 

Thank you

Problems with my HP 15 N210ED

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Hello,

I hope you are going to understand me, my english isn't so good.

I bought a renew HP 15 N210ED 1,5 week ago.

A lot of updates later I am finally ready to use him.

But there are some problems.

Firstly all browsers seems to have a problem with my laptop.

Opera, Internet Explorer, Chrome and Dragon Comode stop working after I open a extra tab.

I tried to reinstal them, but same problem.

Second problem is that the screen is going black after I logged in.

I don't know what to do with that.

I am sorry to tell you guys, but my laptop/ pc knowledge isn't good either.

 

Yours faithfully,

Stefan Mulder

Replacing the display 15-N020US

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I am trying to replace the display of a HP Pavilon 15-N020US laptop. In almost all post that I have seen it shows plastic caps over two srews. This laptop does not have any plastic caps. So I was wondering how this bezel comes off. I do not want to damage anything that I did not have to. Thank you for the help in advance.

HP 2000 notebook stopped playing dvd's

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I have been trying to play a dvd for several days now and it won't play.  Then I read on the internet that HP no longer supports the dvd player in my HP notebook.  Why is that and how do I fix it?

Problems with switching to and from screen (Fn + f4 button)

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I was successfully using this switching mechanism for 2 days and then suddenly it stopped working. Not sure if I pressed anything else at the same time.

 

Now I get a little diagram in the right hand corner showing a computer, a horizontal arrow and a screen but neither right or left clicking of the mouse seems to do anything.

 

Any one any ideas, please?


hp g62

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hi there

 

Laptops hp G62 b01et win 8 64-bit. 5470 ati driver problems. I've installed all the drivers up to date, but either black screen or met with an exclamation mark in the device manager. I can not install 2nd graphics card. I would be glad if you could help.

 

merhaba 

leptop hp g62 b01et win 8 64 bit.   sorun ati 5470 sürücüsü . güncel tüm sürücüleri yükledim ancak ya siyah ekran yada aygıt yöneticisinde ünlem işareti ile karşılaştım. 2. ekran kartını yükleyemiyorum . yardım ederseniz sevinirim.

HP Pavilion M6-1035dx Video artifacts issue

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I have an HP Pavilion M6-1035dx running Win 7 64bit. It has the AMD A10-4600 with Radeon HD 7660G video.

 

I recently began having issues with video artifacts. There are several independent sections of horizonal lines that flash on and off at random distorting the screen. The individual lines are about 2-2 1/2 inches in length each. They seem to get worse as stuff is happening on screen such as scrolling up and down on websites, typing text on screen, or moving the cursor around on the desktop. The issue happens starting at the Windows login screen, not before during the BIOS screens.

 

I know it is not a screen cable issue. It happens all the time whether I touch the computer or not. It does not happen as a result of me moving the screen up and down.

 

Here is the real kicker that has me stumpped. If I go into device manager and disable or uninstall the video card so that the generic video drivers are being used, the display is perfectly fine. The only issue that creeps up is that after a while the laptop begins to heat up far more than if the video card is enabled.

 

I want to fix this issue because with the generic video active I cannot play some games, fully utilize programs such as Photoshop, and things like the sleep mode in Win. are disabled.

 

What I have done:

 

1. Installed newest Catalyst drivers. (Also tried rolling back to old versions of drivers and Catalyst but Windows             automatically reverts back to the newest no matter what I try.)

 

2. Updated BIOS

 

3. Tried to roll back to previous Windows via system restore but old versions were gone by the time I tried

 

Is it possible that the 7660g is bad on the CPU? Since it is built in, is there any way for me to test the graphics to see?

 

I have been dealing with trying to fix this for a while now. Any help is appreciated. I can post a video of the issue on Youtube if it helps.

 

fail during installing AMD driver

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Hi , i have been trying to update my AMD 6770m driver from 8.830.6.1000 to the new update but i failed each time

 

i tried auto detection and update and it shows me errors

 

i tried manualy by browsing to the c/amd/support then the driver but it show that my driver is uptodate !!!

 

one time it showed succes and told me to restart my computer then after i did it bring back the old !!

 

i tried to uninstall it then restart but it goes back to the old

 

my computer is HP pavilion dv6 6285ex

HP Pavilion Sleekbook Touchsmart 14-B132TX SCREEN DOES NOT WORK

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Hi Everyone,

 

I have an HP Pavilion Sleekbook Touchsmart 14-B132TX which I just purchased 10 months ago. I'm using the Windows 8 OS.

 

I have been using it for the past several months, at first I had an Audio problem but was it was immediately solved by one the HP team here in this forum (Thank you)

 

I didn't realized that all the while my "TOUCHSMART" screen wasn't working too, because I rarely used it except for checking my calendar APPS. At first, I just restarted my laptop and it works again. Then after several hours of using it, it stopped working...I don't think its because of the high temperature, because I checked with CoreTemp and the temperature was quite low.

 

Now after turning on the laptop to start working on it, IT COMPLETELY STOPPED Working...I restarted the laptop in the hope that it will work, but it didn't. So I don;t know how to solve this issue.

 

Thank you in advance for those willing to help.

 

my Hp logo is gone from the starting of laptop.

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model 15-n923cl
product number is e9g66uar#aba
The problem is that when I starts it the hp logo is not shown why?? It disappear suddenly.

Thanks

My Laptop made a loud buzzing sound and screen went blank while I was watching a video on youtube

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Dear Sir / Madam,

 

Yesterday I was watching a video on Youtube when suddenly my Laptop started making a loud buzzing sound. At the same time the screen went blank. I was worried so I quickly used the power button to turn it off.

 

Since then it starts, I mean when I turn it on now I can see the lights on the keyboard, the fun runs, but the screen is blank. As soon as it is turned on, the hard drive light shows up and then goes off again soon after.

 

When Initially I bought it, it came with windows vista pre installed. But I changed it to windows 8 more than six months ago. It was working fine until yesterday. It is dual core 2.3, with 2GB RAM, 14.1 Screen and HD of 250 GB. The HP tag on the back of the laptop has the following numbers.

 

S/n: 2CE82423Q9, P/n: FE050PA#UUF

 

Can you please suggest something about it. I will be really thankful.

 

Kind Regards,

 

Zahid

ENVY 15-j022el Blank screen after startup

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hi
i have an issue on my notebook
the model number is : 15 - j022el
a few minutes after startup my screen become completely white
i have the same issue when i enter into the bios
i mean a few minutes into the bios screen with do nothing
then screen become completely white
thanks a lot

 


critical error 3.0 :unable to start the core engine, The application cannot continue.

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Mentre usavo sony vegas pro 11 lo schermo del PC è diventato nero e poi e tornato normale ed è venuta la scritta driver grafico ripristinato e poi il PC si è riavviato e ora mi da lo schermo nero e si vede solo il puntatore del mouse per favore potete aiutarmi.
Mi è già successo a gennaio che poi ho formattato il PC e rimesso tutto ed è tornato normale ma non posso sempre formattare il PC .

Vertical color lines in apps or games when i install amd driver

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hi, i bought a hp probook 4540s a weeks ago and when i got it, it had a linux os and no cd drivers with it so i installed a fresh windows 8.1 enterprise(64bit) on it a download all the drivers for my laptop from the hp site.

and everything went well with installations but when i tried to open the apps in the start menu or any kind of game even counter stike 1.6 either it brought vertical color lines on the screen or it said direct x error and the amd driver was not responding and it recoverd sucessfully and then there was the blue screen so i tought it might be the amd driver so i uninstalled it and my laptop was running on my intel gpu.

and not even one error or any vertical color lines showed up but my graphics was a total of 1700 and something and when i installed the amd driver again still the same problem.

 

my specs:

4GB ram 

Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz

Dual GPU

Intel(R) HD Graphics 4000

AMD Radeon HD 7650M

750GB HDD

Please Help!!!!!

Thanks in advance

AMD Radeon HD 7670M card is not working on my Pavilion g4-2312tx notebook PC

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hello admin. 

i  tried to play some games but i am getting error that my graphic card drivers are either not installed properly or they are missing altogether. when i access the link mycomputer/manage/ divice manager/ display adapter, the radeon card  is working properly. but when i right-clicking on desktop and click graphics properties, it getting error that no AMD graphics driver installed,or the AMD driver is not functioning properly. And the catalyst control center cannot be started. THank you so much.

My notebook specs are-(dxdiag)

 

 1.jpg2.jpg3.jpg

G62-144DX has a screen that comes on but no image.

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Need help in fixing a G62-144DX video ?

graphics card 11.1 directx, can it support 11.2?

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I have a HP Envy 15 j-133tx notebook

Windows 8.1 64 bit

8 GB RAM

NVIDIA GT 750M 4GB DDR3

i7 4702MQ

 

My graphics card supports directx 11.1. If I install directx 11.2 in my laptop, will my graphics card support it?

New games are made for directx 11.2. If I install directx 11.2 will the run faster?

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