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Vertical line

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Hello

i have just received my new laptop an hour ago and it has a vertical black line down the screen. I have made sure to do any updates and have also connected it to an external display - the line does not appear on there.

HP are now shut until Monday, any advice? Please help!!


External 4K monitor

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Does this laptop support an external 4K monitor and if so how do I go about connecting it. So I need a special doc or something?

I'd like to know if I can connect a 4K monitor to this Envy lapotop

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I would like to know if I can support a 4K monitor with this laptop?

HP Pavilion dv6-7050ca Grahic drivers Problem

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I can't install display drivers (Intel Hd graphic4000) because I install that my laptop is going black. I have two motherbords with same problem. new bord and old bord.. 

 

I alredy tried this all but same Problem.,

*Install graphic drivers in device manerger

*Install all Old versons Hd4000

*Install hp official page drivers

* Connect external monitor 

*Hp Support Assistant Softwere Upadate

*Update bios

*tested windows 7,8,8.1,10 all versions ,

*motherbords are working 100% sure, I have two bords,

 

product name- HP Pavilion dv6 Notebook PC

serial number- 2CE2300GTK

product number- B4T87UA#ABL

 

my bad english sorry,

please help this one,

thanks!

vimukthishalinda@outlook.com

 

Software troubles AMD Radeon 530 or 535DX or R7 M340 in HP 15-bw018ur

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В декабре 2018 года был куплен HP 15-bw018ur. На первый взгяд неплохой ноутбук. Первое время нужен был исключительно для работы, поэтому не тестировал на играх, но ближе к лету решил проверить его на играх вроде call of duty black ops 1-2,battlefield3 и Path of Exile. И какого было моё удивление, когда оказалось что даже в call of duty black ops 1 ноутбук очень сильно тормозит(5-20 фпс на средних настройках). Устанавливал огромное количество версий драйверов(удалял предыдущие и перезагружаясь), не помогло, обновил биос, ставил драйвера как с сайта амд, так и сайта hp.Каждый раз меняя название видеокарты с AMD Radeon 530 на 535DX на R7 M340. Результат один и тот же - одни игры идут более менее, другие в 5-20 фпс. В настройках Amd Radeon Setting применял профиль высокой производительности для всех игр. Единственно что хоть как-то помогало(в Path of Exile с 15 до 30 фпс) это снижение частоты ядра и мапяти видеокарты(Mhz) в MSI Afterburner(в которой видеокарта определяется 1 раз из 10). Кто-нибудь может объяснить как с этим можно бороться? Как играть в игры которые должны корректно работать на данном ноутбуке? Теперь я установил версию драйвера для Вин 10 1709. Устанавливал последние драйвера от декабря 2018, проблема та же.

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In December 2017, the HP 15-bw018ur was purchased. At first, a good laptop. The first time was needed exclusively for work, so I did not test it at games, but closer to the summer I decided to test it at games like call of duty black ops 1-2,battlefield3 and Path of Exile. And what was my surprise when it turned out that even in call of duty black ops 1 laptop is very slow (5-20 fps at medium settings). I installed a huge number of driver versions (deleted the previous ones and rebooted), did not help, updated the BIOS, installed drivers from both the amd site and the hp site. Each time I changed the name of the video card from AMD Radeon 530 to 535DX to R7 M340. The result is the same - some games are more or less, others are 5-20 fps. In the settings, Amd Radeon Setting applied a high performance profile to all games. The only thing that somehow helped (in Path of Exile from 15 to 30 fps) is the reduction in the core and memory frequency of the video card (Mhz) in MSI Afterburner (in which the video card is determined 1 time out of 10). Can anyone explain how to deal with this? How to play games that should work correctly on this laptop? Sorry for my english, google help me in that)

Now i installed driver AMD High-Definition R5/R7 - Bristol Ridge (Windows 10 v1709). Because i have Windows 10 v1709. I tried install last version driver, but it the same. And in all game i have 512 mb memory not 2gb. Can someone get alive with videocard?

Trouble with onscreen keyboard when EliteBook Revole 860 is going in tablet mode

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Hi, 

I have a EliteBook revolve 810 with Windows Pro 64b

Whenever I turn the screen and flap it back to put the laptop in 'tablet' mode, windows either starts the narrator,  or if I disable the narrator, it opens the Narrator control panel setup page.

On top of that, the onscreen keyboard has both Shift Keys activated by default, and the 'O' key detaches the keyboard where we see a full keyboard, and in that view, the CAPSLOCK, CTRL and LOGO windows key are stuck in pressed mode.  In that mode, if I tap on the caplock, the keyboard freezes.  Sometimes I can unselect the CTRL and LOGO but the keyboard does not get back to 'normal' mode (I can't type keys as normal).  So basically whenever I want to be in tablet mode, I can't type because the keyboard is stuck in CTRL+LOGO mode.   I have even tried a 3rd party keyboard app and it does the same thing. 

 

I have done extensive searches on Windows/microsoft forums and nobody seems to be aware of any such pecularities. So I am down to checking if it's not something with the laptop setup or else.  That's why I am asking here.

 

thanks

 

Good News!

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This isn't a question but I wanted to post this in case it helps someone else. I have a Envy x360.

 

I wanted to buy a pen for my laptop to take notes in class. But as I was reading reviews, I was terrified to buy anything because they get a bit expensive for my colloge student price range. Almost everybody posted to say that the pen was marketed to their computer but didn't actually work with their computer when they got it..

 

Anyways. I ordered from Staples because they have an amazing return policy and I could return it in person to them. I just got the hp pen and it works WONDERFULLY on my Envy x360. I'm so happy and relieved.

 

 

TLDR; HP pen 100% works on Envy x360.

Why not HP BIOS UEFI diagnostics unable to offer touchscreen test to display pass/fail/detect

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HP Envy TouchSmart 4-1115dx Touchscreen dose not work. No driver hiden in Device Manager.

HP BIOS Diagnostics dose not offer/show a test for touch. See second thread below for pictures near the end.

 

I started a thread here but got limited help with some generic replies seen in many threads. see this thread

https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/HP-Envy-4-1115dx-NO-TOUCH-in-Win10-amp-SSSD/m-p/6955252#M185455

 

I got more help at the thread below, but got stuck there after a lot of help offered, and they suggested going back here.

https://www.tenforums.com/drivers-hardware/124873-hp-envy-touchsmart-4-1115dx-no-touch-win10-w-ssd-2.html

Thanks for reading

 


Cracked Spectra Screen by just opening it to flip it and use as tablet - less than 8 months old

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So this week I was using the computer how it should be used and opened it to flip the screen around and do some drawings and I heard the screen give and crack, then looked to see a hairline crack from the upper right of the screen.  A small piece of glass ic now missing, but you will see no scuffs or dents anywhere in that area from force or impact.  It is inoperable at this point.  It has never been an easy computer to open so it takes a little effort, but I am not mighty and was not squeezing it.  When I called HP assuming this would be covered by warranty as I hadn't caused it with any un normal use and mine is less than 8 months old, I was told I had caused the crack and it would cost between $4-600 to replace.  Slightly less than half of what I paid.  Never had an HP before and to be told that I am reponsible for a defect that was caused from normal wear is frustrating.  I debated selling it for nothing and getting another brand because I am so angry at the customer service response,  I even at the time asked to speak to someone else on the phone but was told it would do me no good.  I have since searched to see I am not the only one who has had this difficulty or issue.  And some of those message boards have been put on hold probaby due to sheer response rate.   I think something should be done to rectify this situation, and I don't think the company should profit from fixing my defect.      

My G72 hp laptop Youcam shows a pink screen that has a ripple effect.

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I have an older hp laptop. The webcam just shows a pink screen with a ripple effect. Not only I see it but those I communicate with on Skype, etc. You can vaguely make out the movements of whatever the cam is directed at.

Touch Screen Issue on HP Pavillion x360 2-in-1

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Hello everyone,

 

I purchased the HP Pavillion x360 14-CD0004NV model today and the touch screen seems to be sluggish and weirdly inaccurate after some use. It happens most frequently when changing between tablet mode and pc mode. Touch becomes unresponsive near the edges and near the center drag is not working and instead is recognized as two or three taps along the line I drag. Rebooting fixes the issue immediately but it comes again after a while.

 

I have the HDD and RAM upgraded to a 256GB SSD and an 8 GB RAM so performance wise there is no issue, the touchscreen does bother me though.

Brightness control non functional.

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Dear community,

I bought my hp laptop just months ago in Amazon. from the starting day, I am noticing that my laptop's brightness-control is non-functional.

here the brightness keys f2 and f3 when pressed just show the visual bar on the screen, but there is no actual change in the brightness at all.

here is my laptop's ID:15q-dy0004AU. it's working on windows 10 64 bit.

I request the community to give a solution.

 

Hp Pavilion screen glitches when screen moved

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Please provide maunal for this model.

I want the list of hp laptops with 4gb graphics

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I am searchings for hp laptops with 4gb graphics card but i didn't get bet results can you please provide me the list of hp laptops 

Usb-c Video Output and charging?

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Can I connect a USB-c monitor to my laptop using a USB-c to USB-c cable? To connect it to a monitor like Lg 27ud88? And what is the max resolution it can output?


Laptop GPU

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Hi, so i know i already ask this because im planning to change my laptop's gpu for a higher one because it only has geforce gtx 950m and im planning to change it with maybe a 980m or higher if possible, so now i just want to ask if where i can find a website where i can find this exact same motherboard for my laptop but higher gpu or somehow much more powerful gpu in short because i play a lot of high graphics games in my laptop.

Thank You in advance😀

Second monitor not detected

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Good Morning,

 

Today I have made the recommended BIOS update, now the laptop don't detect anymore the second monitor that I have connected by HDMI, everything was ok before.

Was the same 2 years ago again with a BIOS update, that time I have solved with the reinstallation of the previus BIOS.

Do you know a solution to fix the problem or I have to downgrade again the BIOS?

 

Many thanks,

Riccardo

INTEL UHD 630 driver not working

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Hi ,

2 mounths afte i bought my laptop the screen froze while i was playing battlefield 5 and the sound froze too it was like continuous "grrrr" sound. After that, i couldnt do anything on the laptop because of black screen.I tried HP Recovery, Windows reset, but after it was done computer had black screen and i couldnt do nothing or it freezes the screen after i log in Windows.Then i reinstalled Windows. The problem still occurs. I have tried reinstalling the drivers and everything. The only solution was to disable the Intel UHD 630 driver and work only with Nvidia 1060 driver. Then PC works but im not able to use features like change screen brightness, resolution , connect to wireless monitor and more. PC is in warnity but after hardware checks there is no issue.

 

Please help

Get a black screen

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Get a black screen for a few seconds and then all is back to normal, at times it does it a few times very rapidly, others is just something it does once or twice a day

Hp Built in camera issue

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Hi, so I've been ecountering this issue for more than a year now but i know its not a big of a deal because i dont even use the laptop's camera even once but i just want to fix it and i dont know how thats why im here to ask for help, the driver is the latest webcam driver but as i remember when this laptop is new i tried to exporle the device manager and one of them is the camera and then when i click it there is this two drivers which is named as the one is only USB Video Device and the another one is the HP Truevision the one selected before is the USB Video Device and when i change it to the HP truevision thats the time that issue occur but i know its not a big of a deal thats why i didnt mind it a first but now i just want to get it fixed 

Thank You in advance

Note:video proof link is attached https://youtu.be/YrE-YNOubbM

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