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Notebook Video, Display and Touch topics

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    I've had a big grey rectangle where the second momitor menu would usually apear (and still does), which was anoying when it was just light grey, but is intrusive now that it's dark grey! Anyone know how to get rid of this? Is it windows or is there somethign else going on?


    Thanks


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    Heyy,

    I too have the same problem so whats the solution

     

     


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    Hello,

     

    I recently bought an HP Tilt Pen for my laptop, the tilt functionality started to work after I downloaded the "HP Tilt Pen driver Version: 1.0.0.22 Revision: A", but the driver keeps crashing for no apparent reason. Sometimes it takes a while and some other times keeps crashing all the time since I start to work with it. The bluetooth connection seems not to be the problem, since the pen keeps paired all the time.

     

    The message that the Windows reliability and problems history always show me when this happen is:

    Description
    Faulting Application Path: C:\Program Files\ELAN\EzTiltPen\EzTiltPenAgent.exe

    Problem signature
    Problem Event Name: BEX
    Application Name: EzTiltPenAgent.exe
    Application Version: 1.0.0.22
    Application Timestamp: 5afd3f9e
    Fault Module Name: StackHash_2beb
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 00000000
    Exception Offset: PCH_76_FROM_ntdll+0x0006A7EC
    Exception Code: c0000005
    Exception Data: 00000008
    OS Version: 10.0.17134.2.0.0.768.101
    Locale ID: 2057
    Additional Information 1: 2beb
    Additional Information 2: 2beba6fb4680d73a8c78ca7c24ccdb46
    Additional Information 3: 9cbb
    Additional Information 4: 9cbb96fd98ad2db237e9e850ca5d0351

    Extra information about the problem
    Bucket ID: eaa0c6d4571ef83c9771271568ff1e81 (1689174308149993089)

     

    Please help, I need to use the pen for work and this issue is very annoying.


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  • 11/04/18--09:18: Vertical lines in display
  • I will be working on laptop and vertical lines will appear.  It usually goes away after a bit or if i hit certain keystrokes.  Sometimes I have to go to sleep and back out.    I have reinstalled drivers and tried to update to latest bios

     

    IMG_20181104_103226.jpg


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    Hello,

     

    I recently bought an HP Tilt Pen for my laptop, the tilt functionality started to work after I downloaded the "HP Tilt Pen driver Version: 1.0.0.22 Revision: A", but the driver keeps crashing for no apparent reason. Sometimes it takes a while and some other times keeps crashing all the time since I start to work with it. The bluetooth connection seems not to be the problem, since the pen keeps paired all the time.

     

    The message that the Windows reliability and problem history always show me when this happen is:

    Description
    Faulting Application Path: C:\Program Files\ELAN\EzTiltPen\EzTiltPenAgent.exe

    Problem signature
    Problem Event Name: BEX
    Application Name: EzTiltPenAgent.exe
    Application Version: 1.0.0.22
    Application Timestamp: 5afd3f9e
    Fault Module Name: StackHash_2beb
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 00000000
    Exception Offset: PCH_76_FROM_ntdll+0x0006A7EC
    Exception Code: c0000005
    Exception Data: 00000008
    OS Version: 10.0.17134.2.0.0.768.101
    Locale ID: 2057
    Additional Information 1: 2beb
    Additional Information 2: 2beba6fb4680d73a8c78ca7c24ccdb46
    Additional Information 3: 9cbb
    Additional Information 4: 9cbb96fd98ad2db237e9e850ca5d0351

    Extra information about the problem
    Bucket ID: eaa0c6d4571ef83c9771271568ff1e81 (1689174308149993089)

     

    Please help, I need to use the pen for work and this issue is very annoying.


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    Loaded win 10 64 bit on my dv9000. Device manager shows missing drivers as follows. Base system device, PCI bus 7, device 5, functions 2, 3 and 4. Also Unknown device ACPI \ HPQ0006. The coprocessor was also missing but I found it on this forum and it works fine even though it was for win vista. Also need the Nvidia graphics driver as it is currently running on generic microsoft driver. Thanks for your help!


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  • 11/04/18--11:23: hp tilt pen won't turn on
  • Three days ago my new Hp Spectre x360 13 (ae019nl) arrived home and it came with its pen (which has no charger except for the laptop one). I charged it for 30 minutes and I associated it with the pc and it worked for awhile until the blue light went off. I thought it just needed to be charged again but since that moment the pen doesn't turn on anymore, I haven't seen any light (blue, green nor red) anymore. I really don't know what to do about it. Can anyone help, please?


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    Дискретная карта AMD Radeon 535DX не реаботает в играх, работает только встроенная видеокарта


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    20181104_213532.jpg

     

    20181104_204738.jpg

     

    20181104_204733.jpg

     

    20181104_204731.jpg

     

    20181104_201944.jpg

     

    20181104_201837.jpg

     

    20181104_201827.jpg

     I already updated the drivers but that disn't work

    So my question is : is it a display problem or a gpu one?


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    I got this laptop last week and did a clean install of Windows 10.  I went to the HP site and installed the drivers (https://support.hp.com/us-en/drivers/selfservice/omen-by-hp-17-an100-laptop-pc/20329829/model/22488758), however, when I tried to install Intel High-Definition (HD) Graphics Driver (Windows 10 v1803) the app ran, and appeared to install the files, but after it completed I got the following error:

    Error.PNG

     

    Furthermore, when I look in device manager, there is only the Nvidia graphics adapter showing:

    Device Manager.PNG

     

    So, how do I also get the Intel HD Graphics driver up and running?


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  • 11/04/18--17:38: pop up windows too small
  • I have the same problem and no answer from HP !

    It's because the resolution screen is very (too !) high.

    The only solution I've found is to change the resolution to a very bad one (for example 1920 x 1080)!
    But it's a very bad solution...

    The lesson : don't buy premium performance PC !

    I'm very desapointed !

    jd217


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  • 11/04/18--19:35: Miracast doesn't work
  • PC:Envy13-ag0010AU  CPU:AMD Ryzen™ 5 2500U (2.00GHz-3.60GHz, 2MB L2)

    GPU:AMD Radeon™ Vega 8

    Miracast dosn't work and can't connect to my display by wireless.

    I ran dxdiag and It told me Miracast:not supported by Graphics.

    But I found HP documents, Envy13-ag is in the support list.

    [edit]

    what shall I do? 


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    A few weeks ago, I did a massive update to my wife's laptop (Pavilion Core i5). I initiated all needed driver updates and no problems occurred. Then I installed a series of needed windows updates, and at some point during that process, the touchscreen stopped working.

     

    Important Information

    Serial Number:[edit]

    Product Number: 1KU20UAR#ABA

     

    Things I have done/discovered:

        1. Extensively searched through Windows and HP forums in order to find some related problem to draw from. I found a lot of things to try, but none of them have bene successful.
        2. Ran a boot-level UEFI Component test and found the touchscreen works just fine at the hardware level.
        3. Ran the Recovery Manager and opted to reinstall: Intel High-Definition (HD) Graphics Driver (Version 21.20.16.4599)
        4. In the Device Manager, under Human Interfaces Devices, there are three items listed and none of them are touchscreens (listed below). Activating "Scan for Hardware Changes" does nothing.
          1. HID-compliant wireless radio controls
          2. HP Wireless Button Driver
          3. Microsoft USB Wheel Mouse Optical
        5. In my research, I noted that years ago, there was a need to install a particular touchscreen driver when upgrading to Windows 8. I wonder if this is just some future manifestation of the same problem.

    I'm basically empty when it comes to ideas. If you'd like me to post any particular technical information, please inform me. I'd really like to avoid a full reinstall of Windows if I can help it, because I suspect the same exact thing will happen, since it was updating the OS that brought me here to start.

     

    Thanks in advance for your attention.


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  • 11/04/18--22:01: web cam just quit uggg help
  • i have a dv7 notebook i use it to face time my grand daughter 2000 miles away one night it worked then the next night it said and still says theres no cam installed im going out of my mind i was told by the geek squad to factory reset my pc to the factory i did so and still the same no cam helpppppp my serial number is2ce1440hbl modeldv7-6b77dx product number a1t57ua#aba


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  • 11/05/18--01:55: External moniotrs
  • I 'd like to know if it is possible to connect two monitor to the pc, the first monitor with vga and the second monitor with hdmi. I tried, but the note book shows me only one external screen (vga or hdmi) but not both. I would like to know this thing, because i dont't like to work with the note book screen.

    Thank for you cooperation. Regards


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    I don't exactly remember how it happened, but my touch screen panel is unattached to its back when I flip my laptop open.


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  • 11/05/18--08:07: keyboard problem 10-n002nl
  • Hi,

    I have problems with the keyboard and touchpad of my PC Pavilion x2 10-n002nl. as long as I write the keyboard it works correctly but after a few seconds of inactivity both the touchpad and the keyboard stop working. the problem is solved (momentarily) by removing the keyboard and reinserting it. I tried to format the PC but I can not install the latest version of the keyboard firmware as the installation ceases with an error.
    The installed operating system is Windows 10


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    The mouse cursor keeps flickering continuously, making it difficult to click or use the touchpad. Surprisingly the problem disappears momentarily and appears again after any key press on the keyboard. 
    I have already tried the following but couldn't resolve :

    1. Fresh installation of Windows 10.

    2. Uninstalling and installing the Synaptic touchpad driver.

    3. Rolling back the Synaptic touchpad driver.

    4. sfc/scannow - No Errors

     


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  • 11/05/18--10:44: Hp Spectre Mouse/Pen Issue
  • I bought this laptop back in September for school. Working fine until recently the mouse cursor is being weird. Sometimes it would switch to pen cursor and moves around once in a while. I tried turning bluetooth and pen off, disabled mouse and just have the touch pad and even tried virse versa where I disabled touchpad and touch screen and just have the mouse plug in. Not sure whats happening exactly. Here's a video of what its doing https://www.youtube.com/watch?v=VHT5MNxYyIQ


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    I too have thr same problem and my laptop is under warranty what should i do now.. plzz help me


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