Hi there,
Bought this laptop approximately 2 yrs ago, i have always had this problem but lately is practically impossible to work on it.
Problem Description: Fast, multiple and random screen touches appear by itself in a vertical pattern on the laptop screen rendering working on the laptop impossible as the cursor always goes to where the touches are appearing, they could open applications multiple times and seize control of the laptop.
The problem also appears when a second display is connected and "use second screen only" is selected, even though that second screen is not touchscreen the second display also displays the touches on the screen, so there's really nothing you can do to work on it
The only way to get out of that loop is to move the tilt of the laptop screen, but unfortunately it reappears, so it has to be moved again.
Pictures of both cases below and display driver version in picture below
I'm really frustrated by this problem as i like the laptop, so i have put up with the issue for some time but right now is unnerving and i m really changing my mind about HP products as this product was really not cheap and shouldn't have this type of defects.
Any help on the matter is appreciated.
HP ENVY X360 Multiple screen touches on main screenHP ENVY X360 Multiple screen touches on secondary screen (TV)
HP ENVY X360 - Display driver version