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Notebook Video, Display and Touch topics

older | 1 | .... | 1404 | 1405 | (Page 1406) | 1407 | 1408 | .... | 1491 | newer

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  • 08/27/18--16:01: Have to replace screen
  • Can't find any videos on replacing my Grandsons cracked screen and where the heck is the battery located


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  • 08/27/18--18:48: Touchscreen Driver Missing
  • Hey,

     

    I bought this notebook in 2013, it had touchscreen and it worked until about 2015-2016. Since then I have just been dealing with it while trying to fix the problem while I have the time. Now I have decided to post a forum as all things I have done don't work.

     

    I have tried doing everything I could think of;

    I updated graphics card, bios, windows etc.

     

    However, I cannot find a way to fix this, I have went to my device manager and went under human interface but I do not see the HID touchscreen compliant. I tried contacting HP but everytime I call, I get to the point where it asks to go free route or paid and I ask for the free one through the CPU call center and it ends the call. I hope someone has the actual fix to this issue because I legit have tried everything and nothing works. Do not hesitate to ask for furthur questions my notebook model is a HP ENVY TS 17 Notebook PC.

     

    Thanks for any help!


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  • 08/27/18--18:48: update video card driver
  • I purchase a photography program (On 1 RAW 2018) and after the last update i am not able to see and process the JPEG pictures. I contacted then and the said that i need to update my video card driver- Opengl 3.3 or later.

    I do not know which one i have or how to do it. 


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  • 08/27/18--18:52: Stylus question
  • What type of stylus can be used with this notebook?


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  • 08/27/18--19:03: screen pop off
  • I sent in my HP pavilion to get the touch screen fixed and did not use it for awhile until I got back to school. I have not dropped my laptop or even put it down ruffily and I go to flip it to tablet mode and the screen corner pops up and a medal piece falls out and now interal "scratches along with yellow" pops up onto the screen! This is the second time I sent my laptop in to HP support and it comes back with actual issue that I did not do! what should I do?? I am a college student and cannot let my laptop get fixed for a month but I am upset that sending in to the repair place twice and they return it actually messed up while I take such good care of it!!


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    So I got 95 % up with my 7 day old laptop.  And it is broken in 20% of features, namely W10 App News does not work at all and there is no NVIDIA graphics display switchable software to manage laptops display as in the following - My under warranty 7 day old W 10 Pro with Nvdia GeForce 930 MX Display does not appear to work in 2 ways - 1) MS News App with W 10 tries to start and fails but MS Weather works just fine and 2) MS Device Manager only shows MS Generic Intel Display Driver for my laptops's display.  I also have gone thru the MS W 10 Pro updates manually, getting the latest & refreshing and same MS News App just does not work at all on this laptop.  MS W 10 News App starts for one-half second, flashes and disappears.
    >
    Please have HP Support e-mail me a solution / steps to fix & / or bird-dog.  I am tech savy.  Thanks - Jeff 8/27/2018
    >

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    I'm planning to get a pavilion 14-ce0013ns. I looked at it's specs about connectivity and it says:

     

    (https://support.hp.com/ph-en/document/c06044884)

     

     

     

    1 USB 3.1 Type-C™ Gen 1 (Data Transfer up to 5 Gb/s, Power Delivery, DisplayPort™ 1.2, HP Sleep and Charge)

     

    I'm asking to confirm if it is true that i can output video from the USB type-C port (Even if it needs an adapter) or if the specs are wrong and meant to be like :

     

    1 USB 3.1 Type-C™ Gen 1 (Data Transfer up to 5 Gb/s,  data transfer only)

     

    Thank you


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  • 08/28/18--02:46: Spectre x360 cracked
  • Opened my just over year old spectre x360 today to find a crack from the top of the screen to the bottom. I never move my laptop it sits on my desk and I very rarely use it in tablet mode. Nevertheless HP have quoted me £250 for repair even although I have paid extra for a 3 year warranty. 

     

    After reviewing these forums I can see this an inherent design fault of the x360 and I do not see why I should be paying for the repair when I thought I was buying a premium laptop. Find it hard to reccommend HP to anyone in the future if this is how their customers are treated


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  • 08/28/18--05:07: USB Type C on HP BP005 LA
  • Hi all, I have this Notebook HP - 14-bp005la Product Code 1GR55LA with an extra HDMI monitor, but the main 14" built in the notebook seems to be too small for work the whole day. Is there any posibility to have an extra HDMI monitor attached to USB 3.1 Type-C™ Gen 1? In this way I may have to big sized screens. 

    Thanks and regards.

    Gustavo


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    My laptop is new out of the box, nothing pre-installed but netflix, and yet my cursor keeps jumping to the top right corner of the screen (specifically, where the minimise window button is).

     

    A quick fix I found was disabling the active pen in the device manager, but I do want to use the active pen at some point, so I don't see this as a permanent solution.

     

    I've looked at similar problems, and haven't found a solution to mine.

     

    Is this a known problem with HP 360 laptops?

    Is there a hotfix I can use?

    Is this a hardware issue?

     

    Your time is appreciated.


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    My laptop is new out of the box, nothing pre-installed but netflix, and yet my cursor keeps jumping to the top right corner of the screen (specifically, where the minimise window button is).

     

    A quick fix I found was disabling the active pen in the device manager, but I do want to use the active pen at some point, so I don't see this as a permanent solution.

     

    I've looked at similar problems, and haven't found a solution to mine.

     

    Is this a known problem with HP 360 laptops?

    Is there a hotfix I can use?

    Is this a hardware issue?

     

    Your time is appreciated.


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    Does my HP x360 have MPP? I want to know if the bamboo ink will work with my notebook
    Thanks

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    when i double tap the touch pad in the top left corner it does enable/disble the touch pad, although the led or onscreen indication does not appear.  Also, the 2 finger scrolling feature does not work at all.


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    when i use Fn+f9 or f10 the brightness does not change.  The volume controls with Fn + (whatever the f keys are becuase i cant remember) DO work but the brightness keys DO NOT work.


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  • 08/28/18--09:51: How to fix Touchscreen?
  • I recently wanted to use my touchscreen laptop and it didn't work.

    A few weeks ago I cracked my screen but even then it (touchscreen) didn't work.

    I contacted many support agents and disabled and enabled my touch screen and it still doesn't work except for a sliver on the right side.  I really need to use my touchscreen but I don't want to pay for the premium sofware plans so or reset my pc so I was wondering if there were any other ways to fix this problem.


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    After all recent updates on drivers now i cant change my display orientation when i connect my laptop to my tv using a hdmi cord


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  • 08/28/18--12:26: Stylus issues
  • I just bought a touchscreen stylus, but it isn't working on my laptop. Does anyone have any good recommendations for a precise-writing touchscreen stylus for the HP Envy x360 Convertible PC - 15-aq273cl? 


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    I see the HP Pavilion x360 m3 Convertible has one HDMI port.  Can I use a HDMI splitter to attach 2 monitors? 


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    My laptop is literally coming apart at the seams.  It is pulling apart from the frame in the left corner and unable to close.  The device is barely 6 months old.  I reached out to HP support and was told it was my fault and would be charged $300 to fix, brand new it is only about $500.  In doing some research I see that the Envy 17" had similar problems.  Anyone else experiencing this?  Makes it impossible to bring my laptop anywhere.  It is now a desk top.


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  • 08/28/18--18:47: External monitor issues
  • I am trying to connect an external monitor Dell to my hp envy sleekbook. I am using HDMI to DisplayPort and I get a black screen on the dell external monitor. The keyboard has a shortcut key “f4” which also is the project to screen, no matter which I choose it still doesn’t work. I have chosen the DisplayPort setting on the dell external monitor but still nothing. Any help would be great, thanks in advance!

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