i have been trying to find and Download the touch screen driver for probook 450 G2 and i can´t find it who knows where to find it??
HID touch screen
HP Active Stylus active but not writing
I've read through some previous posts on this issue that directed the poster to the compatibility page, however I did not see the Elite x2 listed as one of the PC options. This is a work computer that I was issued and the stylus that came with it was gone. I searched around and found somewhere that the Active Stylus was compatible with my device. I do have it connected correctly but it will not write. I'm guessing it's not really compatible. Which stylus should I get to be able to write on my Elite x2. Thanks!
Does HD "DisplayPort" support HDMI connectivity?
I'm considering a new or refurbished HP laptop computer. However, I'm confused by the term "DisplayPort". Does HP's "DisplayPort" support HDMI connectivity? If so, does HDMI connectivity require a special adapter or cable?
How do you turn off the active pen that comes with Spectre x360?
Hi, I recently bought a HP Spectre x360 and the laptop's working great! The pen's controls were a bit confusing to begin with but I eventually got around its quirks and am getting the hang of using it.
Everything's going well, except I'm wondering if there's some way to turn off my pen to conserve battery.
Unlike maybe the tilt pen, my pen only has two circular buttons and does not have a light next to the clip to indicate whether it's on or an 'eraser' button at the back of the pen. for reference, this is what it looks like: https://www.ebay.com.sg/itm/HP-Stylus-Active-Pen-for-HP-Spectre-x360-HP-original-pen/123292726780?hash=item1cb4d1b5fc:g:-~AAAOSwyD9bZw21
When I first turned on the pen, I didn't even press either of the two buttons; I simply inserted the battery and it turned on itself. Is there any smarter way to turn it off other than removing the battery? Some threads have said that the pen turns itself off after not coming into pressure contact with anything after 1min but I'm not sure how to test whether that's true or not.
Video Choppy or Not Working at All
I recently had to recover my laptop because the USB ports were not working properly. I traced the root cause to a Windows update. I've recovered my laptop following instructions found via the HP Support website. However, I no longer have sound and my video is choppy or doesn't function at all. Both of these items were working properly before I recovered the laptop.
My focus today is to fix my video issues, which I believe may also be related to the lack of sound. I've applied several HP fixes but it seems the problem is getting worse. HP support is not willing to assist; hence, my note to the Forum. I haven't completely installed all my personal software because I'm afraid I'll have to recover the system again to fix this problem. I might add this laptop is only 10 months old.
using proper port
How do I properly connect my computer to my Sharp Aquos tv. I do not have a HDMI port, and my USB port will connect, but that doesn't work.
Re: Envy x360 15z - Ryzen 7 2700U - Fullscreen display color issues
please can you upload the driver or a link to download it. i have envyx360 15m with Ryzen 7 2700u vga 10 and the colored swaped and it slow in gaming
AMD Graphic hardware not show in device maneger
hi
Could Spectre 13-ae000 X360 support DisplayPort Alt Mode through its two USB type-c ports?
I tried to connect a 3rd party's USB Type-C dock which include 3 USB-A, HDMI and Ethernet port with USB PD support. The USB PD and 3USB-A ports are working. However, the system failed to enable HDMI support with a warning message that DisplayPort incompatible detected.
As I know, the USB Type-C dock, I got, works good with my Samsung phone to provide HDMI output. I assume this should be a compatible issue between the dock and the Spectre X360.
Please let me know what kind of USB Type-C dock(Thunderbolt 3 based, or USB 3.1 based?) would be compatible with the Spectre X360. If there's a way to fix or work around the issue I got, please also advice me and thanks in advance.
Hp spectre service
HP SPECTRE ac059tu
SL NO-5CD7495T8P
Laptop Issue (CASE ID 5017045395)
Nilasish Halder <nilasishhalder@gmail.com>
Jul 11
to dion, in.ced, consumersuppor., hpservicesuppo., er.tamoghna, Gaurav, Bhupesh, GWL
Dear Sir ,
Myself Nilasish Halder a customer of your company since long years .But today i feel really very disappointed with your customer service.I have bought a laptop cost of more that 1.5L but i am not getting the proper service as you have promised to give at the time buying the laptop.
Firstly , i am mentioning my problems which are recently occurred on my laptop.
1.Laptop having heating issues.
2.Performance not so good as your company claimed.
3.Laptop having lagging issue.
4.Lastly it has hanging issue.
Now, my problem is recently i have found a blur mark on my laptop screen and when i have communicated with your customer service which has taken a very long time to be connect and also they are not able to provide proper solution.
While communicating with one of your customer executive told me that i have used my laptop roughly that is why this issue occurred .Do you think when person buy such a precious laptop he /she can use the laptop roughly.It seems they are not much more concerned about my issues.
Whenever i face any issue i used to connect your customer executive it took long time to answer and they took a week to provide proper solution .Do you really feel that this is justified to your customer.
Sir , I am facing issues since long back and i urged for a proper solution. I think you can get my logs about my usage from your database . Please take care my case properly and i want to replace it on immediate basis.
Please look into this matter closely .
Hoping for the best.
Thanking you,
Good Night.
Thanks and Regards
HP Service Support <hpservicesupport@hp.com>
Jul 12
to me
*****DEAR CUSTOMER, WHILE RESPONDING TO THIS EMAIL, KINDLY CLICK ON "REPLY ALL". ALSO, PLEASE DO NOT MAKE ANY CHANGES TO THE CONTENT OF THE SUBJECT. IT WILL ENSURE FASTER RESPONSE*****
Dear Mr. Halder,
Good Evening!
At the outset let me introduce myself, my name is Dipika and I am Customer Relations Case Manager for the complaint raised for your HP unit.
We sincerely regret for any inconvenience caused to you. We acknowledged your complaint and we assure you that we will provide you the best possible resolution on the concerns raised. We wish to address your needs and provide the best solution available to resolve your issue as per warranty obligation.
To discuss on this I have been trying calling you on provided mobile number. However, I was unable to reach you. Request you to share convenient date & time so that we can discuss on this case further or alternatively you can reach me on below mentioned contact number.
I would appreciate a reply at your earliest convenience. Thank you.
For any feedback, please write to my manager Arijit Kundu.
Email id hp-india_manager_relations@hp.com
Warm Regards,
Dipika
Case Manager
India Customer Relations
PPS CSS, Asia Pacific & Japan
Telephone No: 18002006297-ext(100620)
HP PPS Service India Pvt. Ltd
Salarpuria GR Tech Park, Akash Block | Khatha No.69/3 Whitefield Road | Bangalore – 560066 | Karnataka India
Working Hours – (Monday To Friday, 9:00AM To 6:00PM)
Disclaimer :
This e-mail, and any files transmitted with it are "HP Confidential" and intended solely for the use of the individual or
entity to whom they are addressed. If you have received this e-mail in error, please discard the message and notify me
directly. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted,
corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability
for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission.
Our advice is strictly limited to the question(s) asked and is based on the information provided to us. Please review the HP Support Disclaimer in your own language / ????: http://www.hp.com/support/emaildisclaimers
to hp-india_manag., HP
Dear Dipika
Share date-13-07-2018
time-12.50pm to 01.30pm
Mobile No-9836317989/9903833313
On Thu, Jul 12, 2018 at 8:24 PM, Nilasish Halder <nilasishhalder@gmail.com> wrote:
Dear Dipika
Share date-13-07-2018
time-12.50pm to 01.30pm
Thanks and Regards
Nilasish Halder <nilasishhalder@gmail.com>
Jul 13
to dion, in.ced, consumersuppor., HP, hp-india_manag.
Dear Sir ,
Myself Nilasish Halder a customer of your company since long years .But today i feel really very disappointed with your customer service.I have bought a laptop cost of more that 1.5L but i am not getting the proper service as you have promised to give at the time buying the laptop.
Firstly , i am mentioning my problems which are recently occurred on my laptop.
1.Laptop having heating issues.
2.Performance not so good as your company claimed.
3.Laptop having lagging issue.
4.Lastly it has hanging issue.
Now, my problem is recently i have found a blur mark on my laptop screen and when i have communicated with your customer service which has taken a very long time to be connect and also they are not able to provide proper solution.
While communicating with one of your customer executive told me that i have used my laptop roughly that is why this issue occurred .Do you think when person buy such a precious laptop he /she can use the laptop roughly.It seems they are not much more concerned about my issues.
Whenever i face any issue i used to connect your customer executive it took long time to answer and they took a week to provide proper solution .Do you really feel that this is justified to your customer.
Sir , I am facing issues since long back and i urged for a proper solution. I think you can get my logs about my usage from your database . Please take care my case properly and i want to replace it on immediate basis.
Please look into this matter closely .
Hoping for the best.
Nilasish Halder <nilasishhalder@gmail.com>
AttachmentsJul 16
to HP, hp-india_manag.
please ignore previous mail.
Dear Dipika ,
Myself Nilasish Halder a customer of your company since long years .But last 1 month I feel really very disappointed with your customer service.I have bought a laptop cost of more that 1.5L but i am not getting the proper service as you have promised to give at the time buying the laptop.
============================================HP REPLY===============================================
*****DEAR CUSTOMER, WHILE RESPONDING TO THIS EMAIL, KINDLY CLICK ON "REPLY ALL". ALSO, PLEASE DO NOT MAKE ANY CHANGES TO THE CONTENT OF THE SUBJECT. IT WILL ENSURE FASTER RESPONSE*****
Dear Mr. Halder,
Good Evening!
We have received your email along with the snapshots of S/N of the unit and reviewing your case in Management now. Please bear with us for some time, we will get back to you soon and share our final stand with you regarding this case.
Thank you for your patience and co-operation with us.
For any feedback, please write to my manager Arijit Kundu.
Email id hp-india_manager_relations@hp.com
Warm Regards,
Dipika
Case Manager
India Customer Relations
PPS CSS, Asia Pacific & Japan
Telephone No: 18002006297-ext(100620)
HP PPS Service India Pvt. Ltd
Salarpuria GR Tech Park, Akash Block | Khatha No.69/3 Whitefield Road | Bangalore – 560066 | Karnataka India
Working Hours – (Monday To Friday, 9:00AM To 6:00PM)
Nilasish Halder <nilasishhalder@gmail.com>
Jul 18
to dion, in.ced, consumersuppor., hp-india_manag., HP
Hi Sir,
Thanks for your feedback. But tell me one thing when i am telling that such incident not happened with me then why you are arguing ..
Please extend your support for replacement of the product.
This type of issue just not occurred only because of unintentional damage .It could be related with hardware defects also .
If you are not understanding the problem then sent a representative and ask to check . Each and every time if you are telling that you are giving the service on charging basis then why you are claiming that free service and free replacement before buying the product.
I want to replace the product as soon as possible.If is not possible then i have to involve legal experts.
This is really frustrating guys. I am spend my 1.5L bucks for buying this product .That may be peanuts for you . But it really matters to me .
Again , Hoping for the best.
HP Service Support
Jul 23
to me
*****DEAR CUSTOMER, WHILE RESPONDING TO THIS EMAIL, KINDLY CLICK ON "REPLY ALL". ALSO, PLEASE DO NOT MAKE ANY CHANGES TO THE CONTENT OF THE SUBJECT. IT WILL ENSURE FASTER RESPONSE*****
Dear Mr. Halder,
Good Evening!
We are awaiting for the diagnosis report from service center. Once we will receive the same, will elevate your case to our higher technical team regarding all of your concerns and get back to you.
Thank you for your co-operation with us.
For any feedback, please write to my manager Arijit Kundu.
Email id hp-india_manager_relations@hp.com
Warm Regards,
Dipika
Case Manager
India Customer Relations
PPS CSS, Asia Pacific & Japan
Telephone No: 18002006297-ext(100620)
HP PPS Service India Pvt. Ltd
Salarpuria GR Tech Park, Akash Block | Khatha No.69/3 Whitefield Road | Bangalore – 560066 | Karnataka India
Working Hours – (Monday To Friday, 9:00AM To 6:00PM)
HP Service Support
Jul 27
to me
*****DEAR CUSTOMER, WHILE RESPONDING TO THIS EMAIL, KINDLY CLICK ON "REPLY ALL". ALSO, PLEASE DO NOT MAKE ANY CHANGES TO THE CONTENT OF THE SUBJECT. IT WILL ENSURE FASTER RESPONSE*****
Dear Mr. Halder,
Good Evening!
We are awaiting for the final diagnosis report from service center. Once we will receive the same, will elevate your case to our higher technical team regarding all of your concerns and get back to you.
Thank you for your co-operation with us.
For any feedback, please write to my manager Arijit Kundu.
Email id hp-india_manager_relations@hp.com
Warm Regards,
Dipika
Case Manager
India Customer Relations
PPS CSS, Asia Pacific & Japan
Telephone No: 18002006297-ext(100620)
HP PPS Service India Pvt. Ltd
Salarpuria GR Tech Park, Akash Block | Khatha No.69/3 Whitefield Road | Bangalore – 560066 | Karnataka India
Working Hours – (Monday To Friday, 9:00AM To 6:00PM)
Nilasish Halder <nilasishhalder@gmail.com>
Jul 24
to dion, external.ceo-c.
Hi Team ,
Today one representative visited my location to check the laptop issue.Hope he has already communicated what issue he has faced during working on my laptop.Still I am going to tell you what are issue detected in my laptop.
1.Heating problem:-It is creating a huge heat almost 50 deg centigrade (Snap has been captured by your representative)
2.Hanging issue:-After opening my laptop it is hanged multiple times which not be recommended at all and specially being a customer i am not accepted.
These two are the major issues.Now urging you as well as your team to change this laptop as soonest possible time as i am not able to work properly with this product and it is causing a huge loss on my work as well as my business.
The defect is detected with this model number .
I will appreciate your feedback on this. But this time i want a positive feedback. Don't tell me that the heat is generating as i am not working in a air conditioning room :) . Jokes apart i am seriously waiting for your response and being a customer i don't want to lose the relation that we have with your company since long back.
Thanking you ,
Hoping for the best.
CASE ID 5017045395 - DIPIKA CRM:0008882000860
Nilasish Halder <nilasishhalder@gmail.com>
Jul 13 (11 days ago)
to dion, in.ced, consumersuppor., HP, hp-india_manag.
Dear Sir ,
Myself Nilasish Halder a customer of your company since long years .But today i feel really very disappointed with your customer service.I have bought a laptop cost of more that 1.5L but i am not getting the proper service as you have promised to give at the time buying the laptop.
Firstly , i am mentioning my problems which are recently occurred on my laptop.
1.Laptop having heating issues.
2.Performance not so good as your company claimed.
3.Laptop having lagging issue.
4.Lastly it has hanging issue.
Now, my problem is recently i have found a blur mark on my laptop screen and when i have communicated with your customer service which has taken a very long time to be connect and also they are not able to provide proper solution.
While communicating with one of your customer executive told me that i have used my laptop roughly that is why this issue occurred .Do you think when person buy such a precious laptop he /she can use the laptop roughly.It seems they are not much more concerned about my issues.
Whenever i face any issue i used to connect your customer executive it took long time to answer and they took a week to provide proper solution .Do you really feel that this is justified to your customer.
Sir , I am facing issues since long back and i urged for a proper solution. I think you can get my logs about my usage from your database . Please take care my case properly and i want to replace it on immediate basis.
Please look into this matter closely .
Hoping for the best.
Thanking you,
Nilasish Halder <nilasishhalder@gmail.com>
AttachmentsJul 25
to dion, external.ceo-c.
Dear Dion,
23-07-2018 one representative visited my location to check the laptop issue.Hope he has already communicated what issue he has faced during working on my laptop.Still I am going to tell you what are issue detected in my laptop.
1.Heating problem:-It is creating a huge heat almost 50 deg centigrade (Snap has been captured by your representative)
2.Hanging issue:-After opening my laptop it is hanged multiple times which not be recommended at all and specially being a customer i am not accepted.
These two are the major issues.Now urging you as well as your team to change this laptop as soonest possible time as i am not able to work properly with this product and it is causing a huge loss on my work as well as my business.
The defect is detected with this model number .
I will appreciate your feedback on this. But this time i want a positive feedback. Don't tell me that the heat is generating as i am not working in a air conditioning room :) . Jokes apart i am seriously waiting for your response and being a customer i don't want to lose the relation that we have with your company since long back.
Thanking you ,
Hoping for the best.
CASE ID 5017045395 - DIPIKA CRM:0008882000860
Thanks and Regards
Nilasish Halder <nilasishhalder@gmail.com>
AttachmentsJul 31
to dion, external.ceo-c.
Hello Sir,
I am really very sorry to disturb you again as i am not getting proper solution about my laptop issue.
I sending request repetitively but i think your team is least bothered about my issue.Sir can i expect a proper solution regarding the issue.This issue has been highlighted to you as well as your team last couple of weeks very well and hope that they are well conversant with my issues.But I think you and your team least bothered about my issue.Do you know due to this issue i am even not able to work properly thus it causes a massive impact on my customers also.
Sir my heartiest request to you as well as your team to treat this issue on priority basis.When ever i write a mail you directly forward the mail to your teams and what happened there is no progress and eventually the outcome became 'zero'. Do you think that it is actually i deserve?
Sir i spent my 1.5 lakh to buy this laptop from your company that is just because your reputation even i can also buy it from other company . But i think i made a wrong decision.
Your team is saying that they want to format the whole laptop where format has been done multiple times but still we didn't get any proper solution and same issue (hanging and temperature ) is still persists.Also there are a number of problems still there in my laptop and that has been already escalated to your team as well.It is also not possible to extract gbs of data each and every time to format my laptop because it is a time taking job as well.
Sir now i am really wanting a proper way out from this issue either you back my whole amount which i have spent to buy this laptop or to change the laptop.
This is really very much irritating each and every day took the follow up to relove my issue and your team is providing unlegitimate solutions.Your team is just wasting their time as well as my time.
Do you think if i escalated the issue in the social media it will bring very good reputation to your company..
And one more thing please don't forward this mail to your team and ask them to check this issue. Because at the end it will bring the same result and that i don't want.
I hope you understand my problem and hoping for the best.I beg sorry in case it hurts you at any point.
Thanks
Thanks and Regards
Nilasish Halder
Mob : 9903833313
9836317989
3 Attachments
Veera Raghava, Nirmala
Aug 1
to me
Dear Mr. Nilashish,
Good day!
This is further to our telephonic conversation, I appreciate you taking the time and giving us a detailed summary of your service experience.
As discussed now, please share the purchase bill,we shall investigate the complete details and revert with the best possible solution available at the earliest.
Should you need any further information please feel free to write back, we would be more than glad to assist you.
Assuring the best possible support at all times.
Warm Regards,
VNirmala.
Begin forwarded message:
From: Nilasish Halder <nilasishhalder@gmail.com>
Date: July 30, 2018 at 9:56:54 PM PDT
To: dion@hp.com, external.ceo-communications@hp.com
Subject: Laptop Issue (CASE ID 5017045395)
cid:image001.jpg@01D42998.DD9B5760
Nilasish Halder <nilasishhalder@gmail.com>
Aug 6 (10 days ago)
to Veera
Dear Nirmala,
Please update as soon as possible.
Nilasish Halder <nilasishhalder@gmail.com>
Aug 7 (9 days ago)
to dion, external.ceo-c.
Hello Sir ,
Unfortunately again I am writing this mail to you as still I am not able to get any proper , better no solutions from your team and i am still waiting for for the same.
Its been long time the issue has been raised to your team .
Sir , can you please help me to sort out these issue as soonest possible time as i am also having my own business and which is very much impacted due to this.
Can you please tell me what processes are going on or you are not interested with my issue any more that is not clear to me .
Now , your spoke person has been changed but eventually things remain same .
Neither your team contacted me properly nor they give proper solution.
Thanks ,
Nilasish Halder <nilasishhalder@gmail.com>
Aug 7 (9 days ago)
to dion, external.ceo-c.
Hello Sir ,
Unfortunately again I am writing this mail to you as still I am not able to get any proper , better no solutions from your team and i am still waiting for for the same.
Its been long time the issue has been raised to your team .
Sir , can you please help me to sort out these issue as soonest possible time as i am also having my own business and which is very much impacted due to this.
Can you please tell me what processes are going on or you are not interested with my issue any more that is not clear to me .
Now , your spoke person has been changed but eventually things remain same .
Neither your team contacted me properly nor they give proper solution.
Thanks ,
Nilasish Halder <nilasishhalder@gmail.com>
Aug 13 (3 days ago)
to dion, external.ceo-c., consumersuppor., Veera, er.tamoghna
Hello Sir/Madam ,
As I have given multiple reminders regarding my laptop issue but till now no fruitful result came.Thus it tends me to lodge a legal action agianst your comapany in consumer forum(DOCKET No.863826) as you have left no other option for me.
I have also informed to you that your techical teams are not responding me properly neither they are communicating with me properly , seems you didn't take this issue seriously.
What do you think sir ??
Do you think that my complain is not a complain.my money is worthless.Sir i have spent my Rs.1.5 Lakh bucks to buy this laptop.Do you really take care each and every customer in the same way?
Then i am sorry to say such a heinous service that has been provided by your company that no one should buy any laptop from your company.
Also i would like to focus on your technical department as the solution they are providing is absolutely rubbish and very silly to me.Your executives visited my place to check my laptop issue multiple times and they have tried to figured out the issue by best suitable option that they can do..Even they have also reported to your concerned department that laptop having issue .But your team members have taken this issue very lightly that they don't think to take anh necessary action reagarding this issue rather they have spend couple of months of mine by just saying that we are consulting with higher management..
Can you please tell me how much time it will take to make a decision?
Can you please produce which kind of consultation were going on over there reagarding my laptop issue ?
I don't know what is wrong in your company either your team mates are not well synchronized or they thought that we can skip this issue by just saying will get back to you in few days .After that they dont feel to notify me by making a simple call or mail about matter.But when i used to approach them they simply neglect me.
Here I am facing lots of challeges with my laptop for which i am also not able to do my business work properly.But neither you give me a solution nor you agree to change my laptop.
Every person has its own optimum limit of patience.I personally belief that i have cooperated with your team members from my each and every possible way.But now there is no question that you are not much bothered about the issue.
I have been harrased mutiple times by your company and your team members and to be very honest i am very much tired now.
Thanks
Nilasish Halder <nilasishhalder@gmail.com>
AttachmentsAug 18 (2 days ago)
to servicehead, opsmanager, north.kv, hp-india_manag., Girish, michael, michael_dell, donald_carty, ronald_garriqu., michael_cannon, paul_bell, tcook, wehelp, vbaminee, dion, er.tamoghna
Dear HP Team ,
I have communicated multiple times about my laptop issue which has not been fixed yet .Now you are telling that my issue has been raised to your global team.Now tell me is that really that much of critical issue that you raised it to your global team.
Secondly, the way you are behaving with your customers is really disappointing me. Being a customer i lost all the trust from your company as well as technical department.The issue is going from last couple of months and you are still deciding what to do.
Again i am just reminding you about my issues which are mentioned below.
1.Laptop heating issue : Snap attached for your reference.
2.Blue mark on my laptop screen.
3.Laptop Keyboad issue.
4.Laptop hanging issue: Which has been taken care by executive by visiting my place mutiple times and formatting done multiple times but no improvement shown by this.
Now , why are you not understanding that there is a issue with the product.I have requested you many times that due to this issue i cannot work properly and also my business is getting affected by this.
Dear CEO : I have seen you not so much bothered about my issue .Multiple times i am raising my concern but you always forward this to your so called technical department who are actually not able to understand the problem even they dont have proper manner to talk with the customer.It seems you really have no interest.
However , I must say that the most pathetic service i have experienced that no one should experience that.
Thanks and Regards
Nilasish Halder
Mob : 9903833313
9836317989
On Fri, Aug 17, 2018 at 4:49 PM, Veera Raghava, Nirmala <nirmala.veera-raghava@hp.com> wrote:
Dear Mr. Nilasish,
Thanks for your email.
This is further to our discussion now, please be informed that the technical team is validating the complete case history with the global team and shall revert to you with the best possible solution at the earliest.
Thanks for your understanding and support here.
Warm Regards,
VNirmala
screen keeps going blank and turning green
Screen goes blank and truns green from time to time.
Function keys
Good morning. I woult to ask you if there is an option in bios (for example) to default enable function keys instead of default enabled hotkeys. I have to work with function keys, and now, i have to remember to press betweekn "fn function" + "block maiusc" to enable function keys. It's impossible to do that everytime i startup the notebook!
Thank yuo so much
HP PAVILION 23 , CONNECTION WITH TV
Someone help me soon
I need a response..
I've a PAVILION 23 ALL-IN-ONE EUROPE ITALY vers. name, 23-b335el , (solo monitor computer, without case) and I want to connect with my Tv in the HDMI version but my computer doesn't have any HDMI - RVG - S-Video hollow for the connection.. Does the HDMI ADAPTER in USB version be ENOUGH to satisfy the functioning and finally could I connect the monitor to my television? Or is it IMPOSSIBLE'????
Clearly visible subpixels
Hi everyone!
So 2 days ago I bought myself a new HP Pavilion - 15-cs0852nd notebook because I really liked the design and specifications of it. When I got home and booted it up I immediately noticed that, when something on my screen is blue, I can clearly see lines between the rows of pixels. Weirdly this only shows dramatically with blue colors, not red or green colors. It almost seems like the blue subpixels are smaller and therefor leave a line between the rows of pixels. I have had many notebooks before, even ones with lower resolution screens (this one is Full HD) and none of them showed these lines so clearly. Is this a defect? Is there anything I can do (aside from not showing blue colors) to fix this?
Picture of the problem below. Please note that on the picture other pixels show to but with the naked eye those are not visible during normal use. The 'white' lines between the blue pixels are.
I need my screen possibly replaced
My screen isn't working, but when I hit the power button it lights up. my laptop has been dropped 2 times over a year ago.
Enable the synaptics touchpad while typing.
I am facing this issue and everything, drivers, windows 10, ect. is up to date. I would love a solution for this as I like the synpatics touchpad except for the fact that I can't game with it.
Spectre black screen
I called the tech support number and was on hold 25 min and some change only to be hung up on. I hope this method is more customer friendly
Trying to hook up a large monitor to my HP 9470M laptop
I actually have 3 different issues.
First, I am trying to hook up an external monitor to my HP 9470M laptop using HDMI to VGA Cable Gold-plated 1080P HDMI Male to VGA Male Active Video Adapter Converter Cord.
For some reason when I hook up this cable (it is brand new) to my laptop it does not recognized the external monitor, so I need help on how to make this work, preferrably where I can have both my 14" laptop screen on and the external monitor which is a large screen on at the same time.
The operating system is Windows 10 pro.
THe second issue. When I right click in a blank space on my taskbar the list that the shows up does not include Properties or Open to Windows Desk top, so I would like to know how to fix that as well.
Third, for some reason there seems to be no way to get to the desktop, rather the things you normally see when you click on the Windows Logo icon are what is one what would be the desktop. When you click on the Windows Logo icon it does nothing.
Not sure why that is happening as typically I put all my shortcuts on my desktop and I cannot do this the way things are working currently.
Hope you can solve my problems.
Thanks, Bruce [edit]
Intel HD Graphic drivers
Hi, drivers Intel HD Graphics are not installed, "This installation package is not supported by this type of processor," tried to download versions from the HP website and Intel, windows 10 pro x64
Stripped screw hole and cracked surface.
Hi, i have a striped screw hole on the left side under the hinge and close to the power button. Every time I opened my screen it made it worse and now the surface around the power button to the hinge is cracked. In addition, I have to tilt the screen in such a way or push it down so not to have a black screen which happens all the time I turn on the computer or it goes to sleep. I have tried different screws but all the time they become loose and affects my screen. Thank you!