Since HP can't update a pathetic display AMD driver from 2011 leaving me with 800 EUR notebook that can't run anything decent I will make sure no one I know will ever buy anything from such a pathetic company and I know a lot of people. 

You just had to locked it so no one can update it from AMD directly ? Are you idiots or what. 

Besides judging from your sales you are doing just fine even without me. The way you treat your customers it is no surprise at all.  I "love" how you posted an official response to this. Like if works fine if not go somewhere else with your money. 

Spare me with your polite responses. I am done with your company for good. 

HP G62 E_outofmemory error displaying when i try to open any install game on my system..... i also notice that when i right click on my computer to check is PROPERTY it was not rate to any configuration............. help please

I have an HP Pavillion g4, had a little over 2 years. Lately, when I start my computer up it has been displaying flickering horizontal lines like an old tv. I hooked it to my tv when it did it today and it did not connect or display what was on the screen. Is my laptop on its way out? Anything that I could do to save it? 

Why are the drivers for the HP ENVY 17t-3000 CTO Notebook PC years out of date, and why when I go to AMD to get the up to date drivers am I unable to install them once downloaded?

I'm buy used Envy DV-7 7243cl. In description i see only one variant for display: 17.3-inch diagonal Full HD Anti-glare LED-backlit display (1920 x 1080). My notebook show me MAXIMUM resolution 1600x900. How it can be?!

The screen on my Pavilion DV6-1011ea has started to flicker. It seems to be worst after I sart the laptop, or if the screen is too vertical. Goes away eventually if I press my thumbs hard onto the screen or move the srceen back and forward. Is this a terminal hardware problem, or is there some sort of quick fix?

2 questions.

 i wanted to know if the screen damaged while travelling is covered under warranty, as my laptop Pavilion 15-e001ax laptop is in warranty

can anyone advise me how to get the part, 719873-001 15.6 INCH LED DISPLAY BRIGHTVIEW HIGH DEFINITION RAW PANEL SVA for HP Pavilion 15-e001ax laptop.

Hello all,

Apologies if someone has had this problem before, but I haven't been able to find a similar issue in the forums/online.

I recently replaced the LCD screen on my HP Pavilion Dv6t-6c00 (The part number for the screen is HP-Compaq 665335-001). After reassembling the laptop, I hit the power button to test the screen; nothing happened.

I eventually discovered that I could get the PC to boot, but ONLY if I disconnected the display cable. I even tried reconnecting the display cable while the unit was on--this caused an immediate hard shutdown.

I'm at a loss as to what is going on; I would have blamed some sort of loose power cable, but then why can I get the unit on at all? I can't imagine its a software problem, because I can't even get the unit to power on with the display cable connected--it's not that it won't boot windows, its that it won't turn on at all.

I have an external monitor for now--but I can't see bootup information on it, because the external monitor doesn't activate until Windows boots, and I can't get into the BIOS to change that setting without seeing the screen (it's really been a frustrating day!)

I'd really appreciate any advice or ideas! Here's some more information that might be relevant:

Model: HP Pavilion Dv6t-6c00

Video Card: Radeon HD7690M XT

Driver: Advanced Micro Devices, version 8.882.2.3000

Processor: Intel i7 2820QM

Thank you!

i have a hp laptop with built in webcam and the software has been deleted off the computer . it is windows 7 . can some please help??????????

My Skype video works for a few seconds then reverts to Webcam Splitter from HP True Vision HD. The video then goes off. Can someone help?

I have about a month old HP Pavilion x2 11inch laptop/tablet that has been working fine. Until i upgraded to windows 8.1 i had some problems with games running slow which i eventually fixed. But now i have a new problem when i put it to sleep it wont wake up. the power light comes on and makes a vibrate noise as per usual but no screen display! I have changed the power options and no joy so i understand it must be a driver issue as it was working fine before. Can someone please help me out? 

Thanks in advance!

Hi there,

Please confirm my upcoming decision to update the bios of my system:

It seems that this can enable it to configure the AMD switchable graphics? 

Thank you for your time

UPDATE: I will be following the following guide to updating the BIOS, please confirm if it is wrong.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00042629&tmp_track_link=ot_faqs/top_issues/en_us/c00042629/loc:3&cc=us&dlc=en&lc=en&product=5390694

------------------
System Information
------------------
Time of this report: 3/29/2014, 14:04:47
       Machine name: AKBAR
   Operating System: Windows 8 64-bit (6.2, Build 9200) (9200.win8_gdr.130301-1803)
           Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
       System Model: HP ENVY m6 Sleekbook
               BIOS: F.02
          Processor: AMD A10-5745M APU with Radeon(tm) HD Graphics   (4 CPUs), ~2.1GHz
             Memory: 6144MB RAM
Available OS Memory: 5338MB RAM
          Page File: 1873MB used, 5964MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.02.9200.16384 64bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: The file aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL).  You may be able to get a WHQL logo'd driver from the hardware manufacturer.
        Sound Tab 1: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: AMD Radeon HD 8610G
       Manufacturer: Advanced Micro Devices, Inc.
          Chip type: AMD Radeon HD 8610G (0x990F)
           DAC type: Internal DAC(400MHz)
        Device Type: Full Device
         Device Key: Enum\PCI\VEN_1002&DEV_990F&SUBSYS_1995103C&REV_00
     Display Memory: 3150 MB
   Dedicated Memory: 737 MB
      Shared Memory: 2413 MB
       Current Mode: 1366 x 768 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: unknown
         Monitor Id: AUO32EC
        Native Mode: 1366 x 768(p) (60.016Hz)
        Output Type: Internal
        Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1267 (English)
     Driver Version: 
        DDI Version: 11
     Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
       Driver Model: WDDM 1.2
Graphics Preemption: DMA
 Compute Preemption: DMA
  Driver Attributes: Final Retail
   Driver Date/Size: 3/12/2014 09:10:42, 1329352 bytes
        WHQL Logo'd: No
    WHQL Date Stamp: None
  Device Identifier: {D7B71EE2-DA4F-11CF-7F77-9F39BEC2C535}
          Vendor ID: 0x1002
          Device ID: 0x990F
          SubSys ID: 0x1995103C
        Revision ID: 0x0000
 Driver Strong Name: oem25.inf:cb0ae414d605de39:ati2mtag_Trinity_Mobile:13.350.1005.0:pci\ven_1002&dev_990f
     Rank Of Driver: 00E02001
        Video Accel: ModeMPEG2_A ModeMPEG2_C 
        DXVA2 Modes: DXVA2_ModeMPEG2_VLD  DXVA2_ModeMPEG2_IDCT  DXVA2_ModeH264_VLD_NoFGT  DXVA2_ModeVC1_VLD  
   Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
       D3D9 Overlay: Not Supported
            DXVA-HD: Not Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

-------------
Sound Devices
-------------
            Description: Speakers / HP (IDT High Definition Audio CODEC)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_76E0&SUBSYS_103C1995&REV_1003
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: stwrt64.sys
         Driver Version: 6.10.6466.0000 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 3/13/2013 03:54:28, 546304 bytes
            Other Files: 
        Driver Provider: IDT
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
            Description: Internal Microphone Array (IDT High Definition Audio CODEC)
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: stwrt64.sys
         Driver Version: 6.10.6466.0000 (English)
      Driver Attributes: Final Retail
          Date and Size: 3/13/2013 03:54:28, 546304 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: Stereo Mix (IDT High Definition Audio CODEC)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: stwrt64.sys
         Driver Version: 6.10.6466.0000 (English)
      Driver Attributes: Final Retail
          Date and Size: 3/13/2013 03:54:28, 546304 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: HP Wireless Button Driver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x0001, 0x0001
        FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x1022, 0x7808
| Matching Device ID: USB\ROOT_HUB20
| Service: usbhub
| Driver: usbhub.sys, 4/27/2013 19:58:12, 496872 bytes
| Driver: usbd.sys, 4/27/2013 19:58:12, 21736 bytes

Can I use two monitors on my laptop, to have a larger split screen vew???

After wiping my hard drive completely(no possibility of recovery) I have instaled Windows 8.1 . I have installed drivers from ATI and Intel sites but they either didn't work or switchable graphics wan unavalaible. After this I deleted everything with admcleanuputility and tried installing drivers from HP - http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4158&lc=en&cc=us&dlc=en&sw_lang=&product=5311482 . I have installed both in different combinations but it's unnecessary since Radeon Driver installs Intel components along with CCC. This resulted in being able to switch between power sawing and high performance in switchable graphics menu BUT. If applications are not specified or set to power saving they run(obviously on Intel HD 4000), but if I set applications to high performance they will crash on startup giving various error messages i.e. "Could not load direct3d"-League of legends, "Graphics device is not avalaible at this time"-Starcraft 2 or Windows informs me that applications has stopped working. 

My laptop is HP envy-m6 1178sa.
I have installed directx and everything neccessary to run any of these applications.

I have updated my bios with your drivers.

I have support Assistan which solves nothing.

Dxdiag shows directx 11 and Intel 400 HD as video card as it should.

SIDENOTE:

I tried installing AMD_Catalyst_14.3_Beta accesible on http://support.amd.com/en-us/kb-articles/Pages/latest-catalyst-windows-beta.aspx since every single previous release would not work or disable switchable graphics.

It resulted in applications starting and running but something is not working properly. It seems like very first frame is saved and display flickers between current frame and first one(with 60fps this is highly disturbing for eyes) making no use of any programs using either directx or .Net or 3d features. Interesting thing is this effect does not take place while set on "borderless mode". This is only temporary fix since only one application I use has this option. 

Please help me with this issue.

I play dvds on my hp 2000 windows 8 cyberlink and it won't respond

Hi,after updating my ccc to version 14.2 , i get a message saying  no amd graphics driver detected and i have to again uninstall the entire AMD CCC using AMD clean up utility to reinstall the amd driver given by HP.The driver provided by HP is very old and doesnt support many new games .Please  give me an appropriate solution  for this issue.

graphic card model: AMD 7670HD

pro: i5 2nd gen

os:win7 ultimate

model :pavilion g6 2006tx

I have a very annoying problem with my HP ENVY TouchSmart 15t-j000 Quad Edition that I'm hoping there is a solution for. If I close the lid without turning the laptop off and later reopen it to use it, a point on the upper left corner of the touch screen will randomly tap itself ever 20 seconds or so.  It's very frustrating, especially when you are in the middle of writing a long email or doing something on a website, and it taps on something that takes you away from the page. Ive had it with the issue. I have cleaned the screen to make sure there is nothing on it. Nothing is touching it, but it shows a circle like it has been touched. It is always in the same exact location. The only thing that I have found that solves the issue is to shutdown completely. The problem remains if I only restart. Any help on this issue would be much appreciated.

Ive huge problem getting new updated drivers for my hp laptop ( dv7 Pavillion 4025eo) and hp's drivers are hopelessly behind 

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=da&cc=dk&dlc=da&sw_lang=&product=4227150#N149

currently  Version 8.712.1.2000 A, 127.77M, updated the 2010-08-13. 

the problem is that the normal amd/ati drivers doesnt work for some reason which I dont understand

can anyone here help me or point me in the right dicretion ?

Hi, Can anybody tell me how to update Graphic Drver on my HP PAVILION 14N201TX

i am using windows 8 64 Bit Enterprise edition