I just purchased my HP ENVY x360 2-in1 laptop (i7, 1T not solid state, 16gb ram) a few days ago. As soon as I turned it on I noticed the pointed (both using the mousepad and an external mouse) is just not right. The pointed constantly moves to my top left screen, disappears, tracks just oddly through. It is pretty infurating and I think I will return my laptop if I cannot trouble shoot this properly.
I have tried the following fixes thus far...
1) I have done component tests for the mouse hardware on the HP website and here is where I did the right and left mouse button test, and had no issues, both passed.
2) I've performed both fixes you suggest above, the first included Disabling the Disappearing feature in windows
3) The next suggestion you had was to do Find and Fix
Nothing this far has worked. Is this laptop a pile of garbage and I should just return it? I spent a ton of money on its the first laptop I've had in like 5 years so it was a large purchase for me.
Such a disappointment so far. I have never experienced something malfuncitoning when I open the box. HP should be embarrassed.