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HP Probook 470 G5 & USB-C Alt Video Support

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Good Morning,

I brought for my client after extensive research the above laptop- I then brought the Asus MBC169+ Alt Display USB-C monitor. When I connect said monitor to the only USB-C port on the HP laptop, I get nothing.

 

I can interact with the second display and all it's settings, but no power, the monitor will not turn on.

 

I have updated all drivers through HP Support Assistant and most importantly the BIOS- however, I cannot find a setting that will allow the Asus Monitor to turn on such as power-pass-through.

 

If anyone has this laptop as well, what have you done to get a second display to work?

 

Does anyone know of a method to get this to work?

 

Thank you,

 TechXcellent


HP Tilt Pen Eraser Not Working

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I have a HP Tilt Pen and have been using it on my HP Spectre X360 for some time now in both onenote 2016 and Windows ink Scetch pad for a while with no problems. But reasently the end used for erasing in these programs would no longer function as an eraser. The end would still perform the shortcut button fuctions i had programed as well as still be recognized on the screen as a hover entity but would no longer erase. 

Since i had this problem i have update all that i could and gone through the setting in both programs as well as in windows setting its self. I am thouroughly confoused and have read some other post but the post that i have found have 'dead links' so they turn out to be very little help.

Please let me what this problem may be.

Thank you so mcuh!

AveryT

 

Chromebook 11 touchscreen stopped working

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I have had my chromebook 11 for over a year and all of a sudden the touchscreen function stopped working.  I have powerwashed my chromebook and still nothing but some of my icons like GMAIL are not showing up.  Any ideas on how to get my touchscreen function back working?

Does my Spectre x360 support 4k?

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Can anyone tell me whether any of the ports on this model supports 4K as I have bought a 4K external monitor and it is not sharp

 

If the model does not support 4K, is there a way to achieve that end with some external device?

 

Thanks

Peter

cursor flickers, jumps to upper right corner

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My cursor begins to flicker and jump most often to the upper right corner causing the close all files on Edge. since a Spector doesn't have the finger id program deleting it isn't a problem.

what other optins are there?

Unable to adjust the brightness in windows 10 after update

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I am unable to control the brightness of my laptop since the last update. I have tried to update the drivers and it shows you have the best suitable drivers for your pc. When I move to Microsoft basic display adapter the brightness buttons turns on but even though I am unable to control the brightness. I also tried disabling and enabling the PNP monitor but no effect found.

Please help me. Due to lack of control on brightness, the battery drains faster.

HP 250 G6 Notebook how to stop"?" button

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 How to stop"?" button ?            HP 250 G6 Notebook 

PCI\VEN_1002&DEV_6760&SUBSYS_1661103C&REV_00 and PCI\VEN_1002&DEV_9712&SUBSYS_1661103C&REV_00

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Hi, could you please help me to find the drivers:

 

PCI\VEN_1002&DEV_6760&SUBSYS_1661103C&REV_00

PCI\VEN_1002&DEV_9712&SUBSYS_1661103C&REV_00

 

Thanks in advance!


Touchpad issues, very sensitive and randomly clicking when not required.

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Touchpad very sensitive and while scrolling on the web, its constantly clicking on things as I pass over them.

 

I have tried redownloading the drivers, making numerous setting changes to the sensitivity and clicking in various menus, but still no better.

 

I have tried resetting all back to factory and still the same.

 

I use microsoft edge as in google the cursor moves far too fast even with the speed turned down.

 

I think I need to return it to HP for a replacement, but seem to have to post here first for some reason??

 

Thanks for any suggestions

 

Regards

 

Ben

Blue Screen VIDEO TDR FAILURE

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I was working normally yesterday until I had the following issue:

1. While removing a tab from firefox the system started showing strange graphs near the mouse cursor

2. Then it froze

3. I waited a few minutes, and then hard turned it off.

 

I've reviewed https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/VIDEO-TDR-FAILURE-ATIKMPAG-SYS/td-p/6652038

 

I connected the hard drive to another laptop (through a cable) and removed the file from F:\Windows\System32\drivers\atikmpag.sys

 

I still have a the same file at F:\Windows\System32\DriverStore\FileRepository\c0188741.inf_amd64_b6de6ff0f9b55a56\B188410

 

But I can't remove it.

 

I tried to restart the laptop after removing the first file but with no luck.

 

Any assistance wil be apreciated.

 

As additional info I changed the hard-drive a few months ago to a SSD.

screen touch not working

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the touch screen was working normaly, until I reseted my laptop due to a virus. then I started from the 0 with my laptop. downloaded the windows, but the touch screen isnot working, i tryed to download the driver from the microsoft, however it gave me error. at the device manager there is nothing shown about the touch screen, neither in the control panel.

 

thank you.

trouble viewing streaming webcams on earthcam, etc

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I am having trouble viewing streaming webcams on websites like, earthcam, snowman cam, surfchex, explore.org, etc. I keep getting a white screen where their webcam should be. I have broadband wireless, so it has never been a problem before. This just started doing this a few days ago. I 've been viewing the cams for several years on this computer & it is only a few years old. Thank you in advance.

compute display is grey and black,no colour screen

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The screen is grey and black.

Intermittent display problem.

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My screen fades to pale colors,has pale vertical lines and the system freezes. I can press  or very lightly twist the side of the screen housing and everything returns to normal. there is no regular pattern to when this happens.

Online videos play zoomed in when connected to power source??

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I am having the problem and I'm using Chrome, please assist with as detailed instructions as possible. Thank you.


Fuzzy Screen?

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hello,

 

I have a 2015 notebook 15 thats been having some screen issues. the touch works fine, but every so often, the screen goes fuzzy out of the blue or when the computer is shifted, like when you put the TV on channel 3 for games. It goes un-fuzzy when I move the screen back and forth or shift the computer. I recently installed another stick of RAM, but I don't think this could be the cause. 

 

As far as I know, I have every current driver necessary installed, and unfortunately am 2 years out of the warranty. Any fix suggestions? I need this computer for classes, so something has to be done with this display. 

 

thanks!

Mouse/keyboard issues on startup

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Hello, lately when I open up my laptop and start it up my mouse does not work and neither does my keyboard. I have to use the tablet function to sign on and even after I am logged in it takes about a minute for my mouse and keyboard to start working. I can't think of anything I've done recently that would have caused this and I am at a loss. I've also been getting the error 'USB device not recognized' on startup but I don't have anything plugged in. I have followed the steps found online to resolve this issue but to no avail. I am not sure if the 2 issues are related but they began around the same time. Thanks in advance for the help! 

Left click on touchpad not responsive, especially while selecting

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When I try to select text on for example a website often my left click of the touchpad does not work. It starts, but then in the middle drops out, so I cannot select the whole text. Same issue occurs on moving files in explorer, drag and dropping etc. 

 

I have the feeling it is not a hardware issue, as it does click normally.

 

I heard about it before over here; issue with left click

Upgrading graphics card on workstation

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Hie guys, i have a  HP ZBook 15  mobile workstation  Intel Core i7-4800MQ CPU @2.70GHz it came using  agraphics card of nvidia Quadro K610M which has only 1024 MB. Can i uprade my graphics card lets say to a NVIDIA Quadro K1100M which has 2gb. I understand other models come with NVIDIA Quadro K2100M - 2 GB GDDR5 SDRAM.

 

4K support for​​ HP ENVY Notebook - 13-d023cl

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​​HP ENVY Notebook - 13-d023cl (ENERGY STAR)
Product number:N5S57UA
Model No. 13-​d023cl​

I have hooked up this laptop to my 4K TV.
I am getting a  resolution support of 4k @ 30hz
Is there any way the Intel Graphics on this laptop can support 4k@60hz?

Thanks. 
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