Issues with running powerpoint on X360

June 10, 2018, 10:55 pm

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On X360 running certain powerpoint presentation we get message that graphics card not configured properly

and when the slide show runs it freezes up on/in between slides and has jerky animations.

 

It does not happen with every powerpoint presentation.

 

What has been tried:

-Disabling/Enabling the Hardware Graphic Acceleration

-Removed all add-ins.

-Added "DisableSpriteClipping" to the Registry 

-Uninstalled/reinstalled office.

-Uninstalled graphics driver in device manager and restarted

-Reset graphics display adapter drivers to older version

-Updated the HP drivers: graphics card, BIOs, Chipset, Firmware

-Made sure the printer default is setup properly.

-Changed file type to .pptx and .pptm

-Manually recreated entire presentation in new file.

-Deleted Temp Files

-The file does it on other x360 machines, however open fine on other PCs, Windows 7/10

-It even does it in safe mode, on and off the docking station.

System: HP Elitebook x360 g2, Windows 10 (1607), MS Office Standard 2010, 8GB of ram, uses 50% of CPU when doing animations.

 

On the internet we've seen lot more of similar issues related to Nvidia cards.

Any idea's?

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HP Pavilion 15-ck013nl

June 11, 2018, 1:50 am

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Hi, i need to know if the screen is glare or not

HP Camera not detected

June 11, 2018, 3:30 am

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Okay so basically i wanted to use the laptops camera and suddenly it is not working now.

Tried to unistall the drivers, reinstall through the hp recovery and etc... 

Please give me a good explanation why and tell me how to fix it. 

thanks.

my HDMI port stopped working

June 11, 2018, 4:20 am

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HDMI Port stopped working how can I repair

Display Question

June 11, 2018, 6:37 am

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I was given an older HP Laptop (Compaq NW9440) upon startup you see the standard opening screen, F8 for boot etc.

 

After that, nothing, screen is black. Tried Function - F4, F4 and nothing changes, is there something else I am missing?

 

 

Thanks, Bill

My hp laptop laggin on battery during gameplay only when using nvidia gpu

June 11, 2018, 8:34 am

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My hp laptop laggin on battery during gameplay only when using nvidia gpu. When i launch games with the intel hd graphics 520, games run smoothly but when i use nvidia, it lags alot. This just started recently and only happen on battery usage.. ive tried updating all drivers and also  done some twicks, including changing the power option to high performance, also ive tried to change the nvidia power management mode setting to maximum performance but still nothing..  please i need assistance

Envy 13-y023cl HDMI out resolution?

June 11, 2018, 9:44 am

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I bought my daughter an HP Envy 13-y023cl for going to college. I started looking around for an HDMI monitor to hook up when she's in her dorm room, and I realized I have no idea what the max resolution of the HDMI output is. The specs don't even say whether it's full-HD or 720p (I assume it's at least full-HD), but I'd really like to get a higher resolution external monitor if possible.

 

So does anyone know what the max resolution of the 13-y023cl HDMI port is?

 

Thank you!

Bryan

Vertical Lines or sometimes blank on the right side of the screen. 1/4 portion of screen becomes blk

June 11, 2018, 10:37 am

≫ Next: HP Envy 15 Notebook - problems with display - Horiz and Vert lines

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I am getting a Blank screen or sometimes vertical lines on the right side portion of my screen. Just the 1/4 part of the right side are becoming blank or gets the vertical lines at times. Even before booting-up (POST) or just right after i press ON the power, the right side becomes blank already. Could it be the a Screen issue? BIOS just got updated, Win 10 64bit, Drivers are all upto date, HP Support assistant made all the updates, Windows aupdates are all done too, did the hard reset several times, but still getting the issue.  Whenever I move the screen up and down, it gets back to normal. But still intermittently getting the issue. When it gets back to normal, no dead pixels or even a mark of line is showing up on the right side of the screen. Sometimes even if im not moving the screen and while im in the middle of something, the issue goes back again. So I have to move the screen again to get it back to normal

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HP Envy 15 Notebook - problems with display - Horiz and Vert lines

June 11, 2018, 9:30 am

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My display  screen randomly shows horizontal and vertical lines which can only be removed by "tapping" vigouroulsy and or closing/opening the lid.....it sometimes takes quite a while.

 

I have installed all updates via the troubleshooter.

 

Please advise next steps to resolve

 

thanks

Reactivate my touch screen

June 11, 2018, 11:45 am

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Please inform me on how to reactivate my touch screen. On yesterday evening I attempted to turn  my screen down,  and plug into my desk monitor. The keyboard would not work. I then flipped it back over and just left the laptop monitor upen and still used my desk top monitor. 

 

Now, my touch screen has been deactivated. Please advise. 

 

Keyboard shutting off when using Stylus in Tablet Mode

June 11, 2018, 12:01 pm

≫ Next: Flickering screen issue (from bottom half downwards) on HP Spectre x360 13" 4K since day one

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Just got an HP Envy 2-in-1 and absolutely love it. I do have one question, however. When converting from tablet mode to laptop mode, the keyboard ceases to work. Instead of typing, it will instead do whatever the key would when holding CTRL (i.e. t opens a new tab.). I have searched and searched and couldn't find a single answer.

Flickering screen issue (from bottom half downwards) on HP Spectre x360 13" 4K since day one

June 11, 2018, 1:11 pm

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I have switched in January 2018 from Mac (2010 MBP that is still working flowlessly after 8 years of use) to Windows (HP Spectre x360 13" with 4K display, Intel i8, 16GB RAM, 1TB PCIe M2, W10 PRO x64). 

 

Since out of the box, my HP laptop's 4K display has been flickering (from bottom half of screen downwards) at random moments.  When I removed it from the box and configured it, I showed it to my colleagues.  They were amazed, then after 10 minutes of use, the display started to flicker.  They all laughted at me and said that I'd better return it and get my money back.  I first contacted HP Support who told me to update the display drivers, but this never fixed this random issue.  I was hopeful that this issue would ahve been quickly sorted out.  I read multiple HP forum and I noticed that everyone using this laptop , has this same issue and there is still no solution.  I keep installing every new Intel display drivers as they get released, hoping to get this flickering issue fixed, but so far no luck.   I tried all suggestions from web forums, but none solved this flickering issue.  BTW, switching to 30Hz is not a solution for someone who purchased a laptop with a 60Hz 4K display.

 

It's amazing that HP doesn't even acknowledge there is a real issue that needs to be addressed.  It's very disappointing to see this type of behavior destroy HP's reputation.  I've had my Laptop for 5 months now.  I really like it, but this issue disgusts me, specially as you can't predict when the flickering is going to happen.  I should have returned this laptop on day one.

 

Can HP address this random flickering issue on their HP Spectre x360 laptops?

Display not working correctly with MS Escel

June 11, 2018, 1:12 pm

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Is there a way to boost the video memory on my laptop?   At least I think that's what I need to do.

 

When running MS Excel, the display "misbehaves," for a lack of a better word.  An example:  Working on a calandar of schedule, I will press enter, to move down after an entry.  Somewhere on the calendar, not always having to do precisely with my last change, the border at the botom of a week will double itself.  Or half the calendar will shift to the right several columns.  Those are the 2 primary behaviors I am refering to.  If I page down or page up, click the task bar, ALT TAB out & back to excel, the problem resolves.  This problem ONLY happens with MS Excel, and only on this laptop.  My desktop is also Win7(64bit) Pro, with Office 2016 - no problems.  My field laptop is XP running 64bit and MS office 2016. 

 

There is one other thing it does that makes me think it may need more video memory issue: when I open a program, the icons on the taskbar all whiten out... no color but white... then fill back in. 

 

This system is a HP ZBook 15" G3, i-7 intel core processor, 16G memory. I do have the display set for 125% which is default size. 

 

I included a picture. The second line under Fathers Day doesn't belong, and will go back to correct.

 

Thank you for any suggestion!

Pen pressure not working on my Hp Convertible

June 11, 2018, 2:55 pm

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Hi I recently recieved this laptop to use mainly for my drawings  and it has come to my attention that the pen pressure isn't working.  I use a bamboo pen stylus and the pen pressure will only work in windows ink space and only there.  I have tried using pen pressure with many programs such as Firealpaca, Medibang Paint Pro, and Paint Tool Sai with all of them having no pen pressure.  I have tried reseting my computer twice and still have had no luck with pen pressure.  If anyone knows how to fix this please let me know.

Spectra 360 and External Monitor

June 11, 2018, 7:59 pm

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Hi- i Have a spectra 360 and want to connect my hp elitedisplaye231i. However it is not recognized by my laptop. I am using a DIV-D to HDMI converter since the monitor does not have an HDMI port. What else do i need to do? (I went to the display website and downloaded the drivers already)

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The web cam images are very low quality and grainy

June 11, 2018, 8:11 pm

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The web cam images are very low quality and grainy. I have windows 10. not sure if 32bit or 64bit

HDMI output throught USB-C port

June 12, 2018, 2:34 am

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Hi,

 

is possible to connect third monitor through USB-C port using USB-C to HDMI adapter? Which adapters are supported? I tried this one, but it doesn't work.... no monitor detected on the USB-C port.

http://www.algoltek.com.tw/product-list.html#all

 

thanks for your help

Display Flex Video Cable

June 12, 2018, 7:37 am

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Hello!

 

I have an HP 2000-2b30DX, [personal information removed], and I urgently need to buy a Display Flex Video Cable for it.

 

Please, any reference number of that cable to help me buy it?

 

Thank you!

Ultrawide monitor unable to detect displayport connection from elitebook 820 g2

June 12, 2018, 2:52 am

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I recently purchased a used Elitebook 820 G2 with windows 10. I have attempted to connect it to my 21:9 ultrawide Asus predator z35 monitor via a displayport cable. I know that there is nothing wrong with the cable or the monitor as I can successfully use it with another laptop.

 

When I plug the cable in to the laptop a sound is made which indicates the input of a cable and in the display settings a second monitor does appear (any settings changed on this monitor revert back instantly), however the monitor itself shows no signs that a connection has been made. 

 

It should be noted that I can successully connect via VGA, however it is not possible to display 3440 x 1440 via this connection.

 

I have tried unplugging the monitor from the mains for a few minutes but I am unsure what else to try. Thanks for any help!

playing videos

June 12, 2018, 5:36 am

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i am clicking video but it only loading not playing i am using windows 10