so basically i got a new laptop in december. hp 250 g6 notebook.
specs are:
Intel i7-7500 CPU @ 2.70 GHz
8GB RAM
256 GB SSD memory
Intel HD Graphics 620 (4182 MB total memory)
my issue is, about 1-2 weeks ago, my laptop starting getting very big and longish FPS drops. especially during gaming.
So when i play League of Legends or Counter Strike: Global Offensive.
my FPS is usually stable around 40-60 FPS for both games. and it runs smoothly.
but since last week, it keeps dropping FPS to about 5-10 every 15-20 seconds, and its really frustating. because the laptop is brand new, and it started happening for no reason.
I checked the processes when this FPS drop happens, there is nothing out of the place, or big spikes in anything.
i searched online, and people said it could be a defective video card. and solutions were to get a can of air and clean the dust from inside the laptop. I have done that, yet it didnt help at all. the problem still persists.
other solutions were a hard reset, i tried this as well. nothing helped, i just lost all my files and had to reinstall.
Another problem happened yesterday, which basically out of nowhere, my caps lock button, the LED started blinking constantly, and the FPS drops increased to every 2-3 seconds intervals, and this time it was for my whole laptop, no matter if i was gaming or browsing the web, the FPS kept dropping and my whole laptop was stuttering.
But i managed to fix the problem by getting rid of the dust (well i assumed thats what made it work).
Which is why i made this post. Because i dont want it to happen again.
People online said it could be laptop throttling, but it cant be, because my laptop is never on a surface where it cant 'breath', and the fan never gets hot, just warmish after 3+ hours of use.
so is there a solution for this? or can i get a replacement of my laptop, as it says i still have 7 months of warranty.
because its starting to irritate me, as i like to play games in my spare time, and this isnt helping.