Hi,
I've just got a HP Envy laptop and am messing about with its touchscreen capabilities for the first time. Looks cool ! ..... BUT I also have a Samsung Note 5 and it would be great if the pen from that would work on my laptop touchscreen, and it doesn't seem to.
The pen, I think !, is an active one so may need some kind of pairing/matching/etc
Anyone any ideas
( My laptop screen DOES work .... I can draw on it with my finger )
Thanks
Nobby5
I was using the laptop for normal word processing and the battery was running low and went into hibernate mode. I plugged in the charger and the screen went a brown colour on rebooting and then went black although the PC was still running as the fan was on and lights were flashing.
I was able to plug in an external monitor to carry on using the PC and I have tried multiple troubleshooting including checking if it was a driver issue or BIOS issue and I’ve also reset it to manufacture settings to no avail. Since the PC has the battery enclosed I’ve had to take the back off to perform the other troubleshooting regarding booting up the PC with the battery disconnected but it’s not worked.
I’ve took it to a PC repair shop who have diagnosed that the PC screen is damaged beyond repair and was most likely caused by the battery short circuiting the screen when it rebooted. They stated a screen replacement is what is required which would cost around half of what the laptop was bought for. I’ve had a look online and can see that the model of my laptop was involved in a recall for problems with the battery to which I wasn’t aware.
Seeing as though this is what has caused the screen to become faulty beyond repair I would like HP to replace the screen and battery on my PC, despite the warranty being out by a couple of months.
This is not something which the consumer should have to rectify after having the product a little over a year when there has been no fault by the user and clearly there is a manufacture fault.
If if someone from HP can direct me towards fulfilling this request that would be helpful, thanks.
Hi HP,
Ik heb onlangs een HP Stylus Pen (productcode: 1MR94AA#UUF) gekocht. Nu blijkt deze niet te werken op mijn laptop HP Spectre x360 13-w010nd. Is er een driver die ik kan installeren of andere settings die ik moet veranderen? Of is deze pen niet compatible met mijn laptop en moet ik een andere kopen (zo ja, welke)?
Graag uw reactie,
mvg LvdW
How much would it cost to have my touch screen replaced
So, as many of you already know, the ProBook G3 comes with an AMD A8 procesor (integrated 1 GB R5 GPU) and a dedicated AMD R7 2 GB GPU. Now, my problem is that the laptop refuses to use the R7. I've set all the options to high performance, selected the R7 as a default GPU in the BIOS and it STILL forces the R5 for everything. It's a real pain because I'm playing Rainbow Six: Siege and it won't switch to the R7 at all.
Fixes I've tried so far:
-Setting power plan to "Maximize performance"
-Reinstalling drivers
-Updating drivers
-Disabling the R5 completely via Device Manager
-Reinstalling Windows
my lptop brightness icant djust still full brightness any solution?
Hello,
It is normal? This laptop have warranty. Warranty service saying it is normal... But for me it is look not normal.
Помогите у меня при покупке ноутбука в комплекте лежало зарядное устройство на 65 Ватт, а после проблем в играх с падением FPS при подключенном зарядном устройстве! я выяснил что должно быть зарядное устройство мощностью 90 Ватт. Куда мне обратиться чтобы мне выслали правильное зарядное устройство?
Номер продукта 2PP69EA#ACB
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Help me when buying a laptop set lay the charger on a 65 Watt, and after a problems in the games drop FPS when the charger is connected! I figured that should be a charger with a capacity of 90 Watt. Where do I go to sent me the correct charger?
Product number 2PP69EA#ACB
Touchscreen has a square box or circle in the middle of the screen. I have applied the solution at the forum to calibrate and drain the power but to no avail. Unit is already out of warranty. Is there a service center near Northridge, CA (91326) or Burbank, CA (91505)?
I have tried uninstalling the pnp driver and updating it, but this hasnt helped
thanks for any advice!
Ankur
Hello,
I am the owner of a HP Pavilion Gaming Notebook - 15-ak000nv (ENERGY STAR), OS Win10 (Home).
I recently discovered that my HP Truevision HD Camera is not working.
I have reinstalled the drivers.
I locate the correct type of camera at YouCam settings but the image is black even though the light of my camera is on.
I have even restored the windows.
Any suggestions?
I just got back from Best Buy. Bought the HP Envy x360 m convertible 15m-bp111dx.
Unfortunately the display(screen) is a little on the redish side. Seems like the color temperature is set towards "warm". Which makes it so that whenever there is anything white on screen, it really isn't very white at all.
I was hoping there was a setting somwhere in the laptop to change the display temperature to "cool" so that my whites are a little whiter.
Been looking for over 12 hours now to no avail. I called tech support but the first thing they said was to go back to the store and return it as opposed to trying to help me with this issue.
I am starting to get the feeling that all these laptops come with this prefix setting from factory (which is NO GOOD AT ALL) and that's probably the reason it was put on "sale".
Any help from anyone would be much appreciated as I would hate to return this computer. I"ve already spent over 9 hours setting it up and transfering all my files into it. And all that work would get undone if I had to go back to the store and return it.
Thanks!
Hi.
I've recently just purchased the Pavillion 15-ck063tx on Wednesday, 20th December 2017.
It comes equipped with:
Core i5 8th Gen 8250u,
Nvidia MX150
8gb RAM
Win 10, 64 bit
The issue that I've identified and need help solving is this:
While playing the first person shooter game Overwatch connected to power source, I experience a rhythmic dip in frames, every 15-20 seconds; dropping from 60 fps to 20 fps. The framedrop will last approximately 5 seconds.
However, while running solely on battery, the framerates were stable at 60 fps.
These are the following actions I have undertaken prior to seeking help here (not in order):
1. updating the display drivers.
2. updating windows
3. updated everything listed by HP Support Assistant.
4. Tweaking and toggling with multiple settings in the game.
5. Updated Intel Dynamic Platform and Thermal Framework drivers.
6. Toggled between the 2 options in HP Coolsense.
I've read a few forum post here, sharing my same predicament.
Please advise my next course of action.
Thank you.
just got my new hp envy x360 and hp active pen834590-001 which was listed as an accessory.
put the battery in the pen but it doesn't draw on the screen.
What do I have to do?
pjco144
The title is pretty self explanatory. I updated the BOIS of my laptop through the HP Support Assistant (It was complaining that it was an important update) and ever since then the display is incredibley washed out and in some cases the colours just look off in addition to being washed out. I have looked in both the Nvidia and the Intel graphics drivers, neither of which have any colour options.
I'm looking for a fix to go back to the what where very good colours on the old BIOS or short of that flash to the previous BIOS where the colours were fine. I have tried all the standard methods, have you switched it off anf on again, etc.
Any help is appreciated
My touch screen does not work any longer. My product is out of warranty, how much would it cost to send it to HP to replace/fix the touchscreen? I have tried all of the software troubleshooting methods, ie the drivers, etc and I believe it is a hardware issue.
I just recently purchased this notbook, and I can't seem to get a HDMI cable into the HDMI connector on the side of the unit. It appears to be a Type A connector, and that's the cable I am using. The cable just fits into the template at the connector, but seems to run into resitance before it can engage the pins on the connector. I wiggled it gently a bit, but no luck. I don't want to really lean on it and break the connector.
Has anyone else seen this, or am I missing something?
~bill
The touch functions do not work. How can I fix this problem?
I believe I accidentally deleted the software.
I tried HP active pen Windows version1MR94AA#U but it doesn't run.
What is the right pen for my HP SPECTRE PRO X360 G2
V1B01EA#ABZ?
Thank you!
