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my laptop screen is broke and I can't find the serial number

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My notebook screen is broken - lines are going through it everywhere and black.  I have an extended warranty, but the sticker that tells me what the serial # is has been scratched through until I can't read it.  How can I get help with HP?


Hp Active Stylus Set Up and Compatibility

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I have an HP Envy x360 15-bp0xx and I purchased an HP Active Stylus to use with it. I have no idea how to set up the pen or if it is compatible with my laptop as my version of the HP Envy x360 does not appear on the compatibility list HP provides. I have tried everything I can to get the pen to work and I just don't know if I might have recieved a non-functioning product. 

What active stylus is compatible with the HP Envy Notebook 15-as133c

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I would like to know which active stylus is compatible with my HP Envy Notebook 15-as133c product # X6V56UA#ABA? I want to purchase the one that is compatible with my particular model of laptop.  I would appreciate any help or suggestions that are offered and want to thank you in advance!

DisplayPort not working on docking station

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Operating System: Microsoft Windows 7 (64-bit)
I can use a Display port to HDMI adapter cable direct from my laptop and connect to my tv, but the Displayport on the docking station doesnt work at all.

I'm trying to set up the docking station in such a way that my kids won't need to do anything beyond dock and undock the laptop.

are there drivers or settings that need to be adjusted to connect the docking station to a tv?

Can I use the HDMI input to reproduce video from a PS3 console? if I can, how can i do it?

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I´ve tried a lot of times to conect my PS3 to the monitor, but i think that the monitor only can reproduce the image from the computer to another monitor, (a proyector, another screen, a TV, etc) but, I don´t know if it can roproduce from another video player (a PS3, a DVD player) to the monitor itself.

HP Pavilion Power - 15-cb037tx windows 10 64 bit can't install GPU driver

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HP Pavilion Power - 15-cb037tx  windows 10 64 bit

 

  • Intel® Core™ i5-7300HQ Processor (2.5 GHz base frequency, up to 3.5 GHz with Intel® Turbo Boost Technology, 6 MB cache, 4 cores)
  • FreeDOS 2.0
  • 15.6" diagonal FHD IPS anti-glare WLED-backlit (1920 x 1080)
  • 4 GB DDR4-2400 SDRAM (1 x 4 GB)
  • 1 TB 7200 rpm SATA
  • NVIDIA® GeForce® GTX 1050 (2 GB GDDR5 dedicated)

i try to install NVIDIA® GeForce® GTX 1050  but still can't only intel driver can install

i try to download form nvidia web and use auto detect gpu but can't found 

 

please help 

 

i will try update bios first  

Compaq presario v2000 display driver

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Hi, Pls I have been trying to extend my laptop screen to a monitor,its extending but it does not fit it on the monitor screen. I guess maybe the display driver is outdated or something and I have been unable to download another display driver. Pls kindly assist.

Broken screen hinge

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Hi,

 

The screen hinge on my daughters laptop (model  15-r110na) , broken on one side.  Running a Google search highlights that this is a fairly common issue with HP laptops but may be expensive to resolve, which is diappointing if this is a build quality issue.  Can anyone provide any advice?  Is a DIY fix possible?

 

Thanks

 

Rich


Two white horizontal line on my notebook

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Hello, I got these white horizontal line on my notebook display for months. At first there's only one line but few week after another line appeared. I tried to ignore these line but it's actually pretty annoying. I've tried few ways to fixed this from hp support but the lines still there. Thank you.

Full HD video display tinted with blue and smudged

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Hello.

 

Every black-and-white video I am trying to play is coming up on my screen with a blue tint. The display appears quite washed up as well (also the case for colored videos). For a laptop that comes with 1080p resolution, the video display looks terrible, especially when a low-res content is being played as it appears all fuzzy and smudged. Full-HD contents are equally bad, as the fine details in the video are indistinguishable and tinted with blue.

 

I have calibrated my display several times, updated all of my drivers from HP Support and tried to play videos with different players such as VLC, MPC-HC, Power Media Player, KM Player and etc., all resulting in the same travesty.

 

Please provide a solution. I purchased this laptop just four days ago.

 

Thank you.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

HP 550 touchpad problem

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I have a problem with the touchpad of my HP550 notebook. When I power on/switch on my notebook the touchpad is not working, but after restarting the system it works, but only then. So the touchpad only works if I am restarting the notebook, but not when I am simply starting it. What kind of problem am I facing with (software, hardware)?

 

Could you please, answer my question and also send it to my e-mail adress too?

 

 

Thank you in advance for your cooperation,

 

 

Tibicsi

Keyboard Replacement

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Can I replace my non backlit keyboard with a backlit keyboard

Zbook 15 G4 - dreamcolor display

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Hi

 

I want to buy a Zbook 15 G4 with Y6K27EA configuration.

There is a standard IPS FHD display.

I want to ask, is it possible to change in future stock display for a Dreamcolor display ?

Is it simple as plug and play or this need more modification - different display cover, connectors, display size etc...

Is it possible to buy this part from HP ?

 

Thanks in advance for a help.

 

Cheers

Kamil

HDMI output not working on HP 250 G6 laptop.

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Hi, 

 

 I have a HP 250 G6 running windows 10. The HDMI output has stopped working. It was working fine but it appears to have stopped since the display driver was updated. I have tried everything I can but cannot get it to work all I get on the TV is "Unsupported signal. Check your device output"

 

I have tried reinstalling the display driver, I know the HDMI cable is OK as it works fine with another computer.

 

If it is a driver issue which driver/drivers should I install?

 

Simon.

2 months old HP Notebook 15 BA028AX screen goes black everytime on using touchpad scroll

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This problem has popped up today. My laptop was running smoothly till today but all of a sudden I have one problem. The screen goes black on using the vertical scroll function of my touchpad. It's happening everytime I use the scroll. The screen appears on touching the touchpad again. It is a serious issue that has drastically reduced the usability of the screen and the PC. 

 

Some info:

 

I have not updated the OS or any drivers recently.

 

I used a pendrive yesterday that previous had a virus/malware in its autorun which was dealt with by Kaspersky Antivirus while it was plugged into another PC.  I am was not sure whether the virus had been removed properly at that time. Since, I always used it on this PC after that, I am thinking if it could have caused problems.

 

Also, I was not able to remember if I installed a certain audio software from that pen drive. Just can't remember. I couldn't find it in 'Add or Remove Programs' though. So, I'll tend to believe it's not there on my system.

 

Please help! 


notebook - BSOD: THREAD_STUCK_IN_DEVICE_DRIVER

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the system constantly goes to the blue screen with the error THREAD_STUCK_IN_DEVICE_DRIVER.

reinstalled windows 10 home.
all drivers are up to date.
There are no yellow exclamation points in the device manager.

 

Serial Number: 8CG64006SX

 I did not find how to attach the minidump, I attach a screen with a decoding error

bluescreen.PNG

Black screen on HP 6830s with brand new LCD and inverter

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Hello,

I own a HP 6830s laptop which has ATI Radeon 3430 HD and LG Philips LP171WP4-TLN2 LCD display. I replaced the LCD display exactly 3 years ago. Two weeks ago while I was watching TV the screen froze along with the laptop. About a week later the LCD screen went completely black after I put it in hibernation mode and turned it back on. Nothing was visible not even when I shined a light on it. I replaced the LCD with a new one 3 days ago (this is my 3rd display) and the screen was still black. Today I bought a new inverter which is supposedly compatible with my old one and replaced it and the screen is still black. The seller sent me a blue inverter and mine was green however apart from the circuitry which is completely different the inverters are exactly the same size and have the same pin plugs. I am still waiting for a response from the seller with regards to them being different.

This is how my old inverter looks like:
http://www.notebookwebsite.com/images/IR0195.jpg

And this is what he sent me:


Both are for HP 6830s laptop. Is it possible that the inverter is not correct even though it fits perfectly? Also what other problem could be causing my screen issues? The computer boots up fine and it does load up windows because when I wait for it to load and press the power button once it goes into hibernation just like I had it set up before. So it does get into the login screen. I don't see any light flickering on the caps lock button. I have tried hooking up an external display however nothing happens when I press Fn+F4. I checked the cables and they seem to be fine. I think they're not the issue since I've stopped closing the lid ever since my right LCD hinge broke about 2 months ago. I removed and reinserted both RAM modules with no results.

What else can I do?

Thank you.

New HP Spectre x360 15 not behaving as expected

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Hello,

I've had this computer for a month now. It's been very slow while browsing on google chrome, while opening up applications and just using the OS generally. 

 

When I first received it I immediately noticed this and although I have been doing a clean reset it has not improved. On top of this, the computer freezes regurarly and the sound is lagging every day from time to time.

 

I bought the HP service pack 3 years warranty when I ordered the computer but what's the next approach here? Is it possible that I have just received a bad ex or is there another explanation for the strange behaviour? 

 

Best regards Isak

Native display adapter is missing

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I am use to seeing a native display adapter/driver in addition to the graphics card.

Why isnt there one on this rig?

What happens if the 1070 goes bad or is disabled for some reason?

Dust inside Notebook (touch) Screen

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I recently purchased an HP Notebook with a touch screen. It arrived with dust in the screen. Even though it has a 3 month warranty HP refuses to fix it. I intend to take the screen apart myself an clean it. Any advice on how to do it?

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