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unable to detect graphics card?

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Why is it not possible to use the lastest driver given by amd website ..I have hp pavillion g6 2136tx that has 7670 m graphics card...it works fine with the driver provided by hp servers according to the model number?

If it were possible to use the graphics card driver provided by amd itself...I hope we might have performance upgrades because of their latest updates...


Few of the keys are not working.

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Whenever I open my laptop I have to put my password to unlock it.For last few days few keys are not working properly for that I have to use on screen keyboard to unlock.Actually my norton antivirus was inactive for past few months.For this I refreshed my laptop and then did the full scan.On scan I found single virus threat which was fixed by norton easily.After doing this the laptop was ok,but again the same problem came back.I do not think it is a hardware problem of the keyboard.The keys that are not working are-
e,d,c,3,f2,f3,f9,f10
Anyone please reply.

HP SPECTRE 360 2017. How to connect to TV?

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Hello All

 

I bought a HP Spectre 360 a month ago and realized that it only has 2 USB-C connections and 1 USB-A 3.0 connection. I am currently trying to connect to a TV to watch video, but I ran into an issue. I bought a USB-A 3.0 to HDMI converted and tried connecting to a brand new Hisense LED TV, but after trying to duplicate screen from the PC, nothing happens. The device manager sees an "unknown USB device" but does nothing else. 

Touchscreen Cracks

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I own an HP touchscren computer.  They were designed poorly and that's why they crack.  This is on HP.  I sent mine in because it was still under warrantly when it cracked.  They fixed it improperly and less than a year later it has cracked again and is unusable.  Now they refuse to fix it. 

I am going to complain to the BBB as well as see if a class action can be started.

This is ridiculous.  If you make a faulty product you should replace it with one that is not. 

Touch works as laptop, not as tablet

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For 2 months now I have been trying to figure what is wrong with my laptop. My touchscreen works fine while it is as a laptop, but as soon as I rotate the screen back and turn it into a tablet it all touch input ceases. This occurs as a standard desktop interface and the tablet interface.

 

I have uninstalled/Reinstalled drivers, I have downloaded drivers directly from HP, I have created another profile to see if it was profile specific, I have attempted re calibrate the screen, everything short of a clean install of the computer.

 

I am beginning to think it is a hardware issue?

 

-Chris

Laptop does not recognize any pens

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My Laptop does not recognize any pens input. I have tried the HP Stylus, Wacom and now my Stylus from my Surface studio. All say they were connected via Bluetooth, but no response from the screen.

 

spectre x360 dual monitor resolution issues

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I have a new spectre x360 with the 4k display.  When hooking up to my LG external monitor which supports and runs at 2560x1080 some apps scale down fine while others do not and the text gets garbled (specific example is putty as shell window).  Qt based apps seem to have some issue where they dont event attempt to scale and just show up really large

 

I have searched around and played with different remedies/suggestions but no luck yet

 

Is there any OS level setting or some driver update that might remedy this situation?  Or is my lower res monitor not suitable for the x360 and I should get a different monitor or return the x360 for equivalent machine that is plain HD vs the 4k?

 

 

I damaged my scren for an HP Envy 14 Notebook PC . I want to replace it

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Hi,

 

I have an HP ENVY 14 Notebook PC, and I damaged my screen ( there are multiple cracks, Not able to see the display at all) . Laptop is working fine, it just the screen that is damaged.

 

LaptopDetails:

1. Product Name = HP ENVY 14 Notebook PC

2. Product Number = J5V10AV

 

4. total Memory = 8 GB

5. Keyboard revision = 77.13

6 BIOS = F.06-06/11/2014

 

 

Can you please guide me on the following:

 

1. Where to order the correct Screen?

2. What is the cost of screen?

3. Does HP support help to replace it ? If yes, what is the average cost of to replace with new screen? And how many days it takes?

4. Can I just order the screen and assemble by myself?

 

 

Thank you,

Rikina


Some kind of screen-burn in?

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Hey there!

 

So, throughout all the chaos of school starting up again, my laptop has unforunatly been damaged. I'm not exactly sure, but I am fairly certain my laptop is a HP Pavilion 17-f170nf

 

I accidetnally left my screen on over a few nights - and now, the screen has some kind of burn effect. After the laptop has been turned off for awhile and turned on, a bar on the top appears that acts like a normal screen. However, below that, there is a thin line followed by a thick line. These lines are green when the screen is in a dark-area, and purple when it is in a white-area. Everything under that row has a green or purpler tint based on the color of the background. After awhile of use in these conditions, the screen starts to duplicate itself. Everything that is shown on the screen is shown again, semi-opaque, to the bottom right of the original picture. 

 

This is a very strange form of screen burn - if it even is a screen burn. Is there anything that I can do to fix this by myself? I've tried using screen-burning solutions on youtube but nothing has worked.

 

Thanks!

 

-Daylen 

HP notebook laptop

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I have tried troubleshooting and their is no calibration settings,my laptop touchscreen was working when I bought it.When I enter the BIOS the touchscreen works and the driver Is not even device manager

Envy M6-n015dx Left side hinge broken

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Hi ,

The left side hinge of my laptop model m6-n015dx is broken. I see this is a design issue and would like this to be fixed .Please help.

Thanks.

screen broken hdmi to tv help

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my screen broke off my 

HP ENVY Sleekbook 6-1019nr

and fell onto the floor and broke i need help changing my display to hdmi for my tv please i can not read or see my screen at all it is completely detatched from the laptop please help

Display Cable for the HP Pavilion g6-2264sa

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Hi, my Pavilion g6 - 2264sa had a hinge problem which consequently damaged the Display Cable with markings R36LC010 / DDOR36LC010 / SMY3ASXW1D166. I have seen many display cables online but have not encountered with these exact markings. Does HP UK supply this cable please and if not is the cable compatable with the 2100 series or similar please? The notebook has been repaired and works great (withan external monitor) and we only need to replace the display cable now as at present the display is very very dark (can hardly read anything or see the mouse movment). Thank you.

Keys and touchpad still active in tent or stand mode

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Dear all,

After upgrading to Windows 10 my keyboard and touchpad still remains active in tent or stand mode, normally it should deactivates it to prevent key pressing in stand mode. Using Support Assistant installed all drivers but no success. Pls advise.

OpenGl 2.0 . for Pro X2 612 G2

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When I try to run Cura, the slicerprogram for Ultimaker 2 it complanes that I am missing openGl 2.0 .

I have run the HP Support Assistant, installed all the drivers. It doesn't help. I've tried the openGl-drivers for the intel hd graphics 615, but it wont install. It sais to use HP drivers.


Not able to use touchscreen in tablet mode

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Hi there,

 

I just bought this new laptop and am unable to use my fingers for touchscreen when in tablet mode. I'm forced to use the stylus that comes with it.

 

Is there any way I can change the setting so that I can use both fingers and stylus when in tablet mode?

 

Thank you.

Tablet screen

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I am trying to get back to the normal screen. I can not see my desktop. When I turn my screen on the start up menu is taking over the whole screen. 

 

 

thanks

 

elite X3 in dock with an asus MB16AC monitor

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i just bought an HP Elite X3 with dock, also bought the asus MB16AC monitor (USB C connect).

for a few seconds the screen works if i connect it to my X3, but screen goes blank.

if i connect via the dock it can't make connection and says load drivers.

 

any ideas?

 

Switching GPU

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Hi everyone,

I have a EliteBook 8470p with product number C5A76EA#ABN.

I'm using AMD HD7570M graphic card, but I need a Intel graphic card.

I have a I7-3520M processor which have a integrated Intel® HD Graphics 4000 graphic card. Can I switch AMD card to Intel card? A don't see any option in BIOS.

 

WK

Onscreen key board

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Onscreen key board won't disable after first time turning notebook on

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