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Tablet Pen not working on Elitebook Revolve 810 G3

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The pen came with the notebook.  I have 5 of these.  I have only opened 2 so far, but the pen does not work on either one.  I have followed online suggestions.  I updated the graphics card first by Microsoft.  When that didn't work I installed the driver from HP.  The unit has the latest BIOS dated 5-8-2017.  The odd thing about that is the BIOS at HP is one from Oct 2016.  The HP site does not have this later BIOS version.  I tried installing a pen wacom pen driver I saw posted, but it says the notebook is not supported.  I went into the calibration in Control Panel.  It says to touch the screen or the cross-hairs displayed, but no response.  I tried different batteries.  I verified the battery orientation.  The only documentation on this pen is how to install the battery and then it just says to press the pen against the screen to activate.  There is no sycn button on the pen like other pens I've used from HP.  Also the tip on this pen is very hard-almost afraid it will scratch the screen, but so far it hasn't.  I'm assuming the pen is supposed to work with this unit since it came packaged with it.  The touch screen works fine using your finger.

Any suggestions would be greatly appreciated.


Disable the pointer stick in the middle of the keyboard

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I would like to know how to disable the pointer stick in the middle of the keyboard.  I have found this information for other HP laptops but not for this brand.  The other instructions I found appear not to apply to this specific model.

12C HID Device Driver not working in Win 10 ver 10.0.15063 Build 15063

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I have multiple devices with the 12C HID Device error Driver Version 10.0.15063.0.  The BIOS Version is 1.09 and the touch works in the BIOS. Sometimes if i do a restore of the BIOS it works temperarily but after restart it stops working again. 

How to get Netflix / Amazon 4K on Laptop to display on UHD HDR TV.

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Hi Everyone,

 

A couple of important questions for you please..

 

What is the best 4k HP laptop to get in order to connect to my UHD 4k TV for 4K Netflix or Amazon service?

 

What laptop port would it be using for that connection to the TV : HDMI or USB-C?

 

All advice and recommendations gratefully accepted..

 

James

 

 

HP Pavilion TouchSmart 14-n002ex - AMD Radeon is not working - 8670M

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Hi,

 

I would like to ask assistance regarding with my HP Pavilion TouchSmart 14-n002ex, before  have 2 video cards that was floating in my device driver, these are Intel Graphic and AMD Radeon -8670M. when i upgraded to Windows 10 the AMD Radeon was not functioning and it shows a hidden in my device driver. i tried to install the AMD Radeon but they said that is not connected. Kindly help me with this issue. 

 

Thank you in advance!

 

Cheers.

 

Lloyd

HP Pavilion TouchSmart 14-n002ex - AMD Radeon is not working - 8670M

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Hi,

 

I would like to ask assistance regarding with my HP Pavilion TouchSmart 14-n002ex, before  have 2 video cards that was floating in my device driver, these are Intel Graphic and AMD Radeon -8670M. when i upgraded to Windows 10 the AMD Radeon was not functioning and it shows a hidden in my device driver. i tried to install the AMD Radeon but they said that is not connected. Kindly help me with this issue. 

 

Thank you in advance!

 

Cheers.

 

Lloyd

I cant play videos

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I have a hp laptop using windows 10 and i can play no type of videos, the video just buffers an never comes on. its not the adobe flash player and this is a used computer. i have wireless but i dont thnk the internet is a problem because it dosent load at all and my internet works on other devices. thank you

laptop display doesn't work at all, only HDMI works

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I noticed my laptop display started giving me trouble when it hibernates/sleeps, it wont wake up. the  screen would not recover from the hibernated/sleep state, but the power light will still be on, which means that the system is still running because if i connect to an external device it displays on the external device. i would have to switch the labtop  off manually and switch it on again before it displays which  might not be evident.

 

After reading several trouble shooting techniques from the hp forum, like the things to do to know if its a display problem or a system problem, hitting the F10 key immediately after powering the device on to hear the beep sound, and hitting the capslock key to see if it is responsive, i can draw to the conclussion that the system is fine, as i am actually using the same system with and external display unit....

 

i also read that it might be due to and old version of the BIOS, so i follow the exact steps from HP to download and update/flash the BIOS, but the display still did not come after all my attempts... 

 

so in a nutshell:

 

i replaced the screen to no avail

i updated the BIOS to no avail

and i can only use the laptop with HDMI 

 

i will very much like if you could help me out, considering you understood my problem as explain above, and please recommend what should be done to remedy the situation....  looking forward to your response 

 

thanks


Drivers Mando IR P/N:533037-zh1 Model: tsgh-IR05

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Necesito los Drivers del mando Ir Tsgh-Ir05 con P/N: 3533037-zh1, Ya que el mando funciona, parpadea el led azul de la Señal del IR en el ordenador, pero no se mueve, ni abre el media center ni nada. He buscado los Drivers por mil sitios y no los encuentro.

How do I activate my external video port so I can watch presentations using projector

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I picked up a used INFOCUS projector.  Display on wall is searching for  a source.  I heard I need to activate external video port.  How do I do that.  Any help would be appreciated.  Thank you

Stylus Compatibility with Spectre x360 (13-w023dx)

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Hi,

I recently bought an HP Spectre x360 and wanted to use my stylus I already had with it. My current stylus is an Adonit Jot Dash which is an active stylus which I thought would work because the x360 comes new with the hp active stylus. It does respond on the screen but it doesn't seem to be working smoothly. I am going to be changing out the tip of the stylus just to make sure that isn't the issue but wanted to hopefully get some advice. I also have a screen protector on the computer so I am not sure if this would alter the responsiveness of the screen to this degree.

Cracked screen on HP Spectre 360x

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Dear HP,

 

After purchasing a new HP Spectre 360x with touch screen at the end of this April 2017, I was happy with my product until after 3 weeks I noticed it had developed a crack at the top of the screen which then spread down the screen. This was a completly spontaneous crack without been dropped or having excess pressure on the screen. 

 

After returning it to the shop I purchased it from they noted there was no evidcence of external damage so agreed to pay the assessment fee with a repairer and consult with HP. 

 

HPs repsonse intially was that they would send out one of there own assessors to look at the laptop however they have subsequently withdrawn this and said as it is a cracked screen it can only be from user damage and it will cost $1000 to replace the screen which they expect me to pay. It has even been suggested if I have been opening the laptop screen from the corner of the screen rather than the middle then this could be the cause as you are suppose to open the screen from the middle. 

 

I am absolutly outraged this after spending $1900 on a high end laptop with a manufacturer that has an apparent good reputation for quality (which I would now question). I find your excuse of it can be only from user damage to be floored after looking on various forumns including your own support forumns and seeing that this is a recurrent problem for these lapstops. 

 

In addition to this my there is no external damage to the laptop, the actual crack is internal the external glass screen has no crack in it or evidence of damage, and in the event of 'user damage' you would surely expect this.

 

Also to suggest that opening the screen from the corner rather than the middle could cause this (if you actually believe this to be true) should tell you your product is poor and not fit for purpose especially in a product that has a touch screen element!

 

I have now owned the laptop for just over 2 months and have actually only had it for less than half this time as it has been away for assessment! If HPs final respsonse is that this is my fault and I have to pay $1000 for a new screen I will certinly be declining to pay this. And I would certainly warn anyone else away from purchasing a Spectre 360x or even a HP if this is how they treat customers for a recurrent product problem. Perhaps try Apple instead I have friends with Macbooks with the same Alluminium housing and glass screens that have not had such problems. 

 

Regards

 

Dan Page

 

 

 

envy 15 display is pink and orange vs natural colors

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updated and computer froze.  restored back and when restarted screen was jumping, then colors changed to pink. Now can hardly see screen.  Cannot do anything with computer.  

Buffering/ Typing Buffers

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I just got my HP Pavilion computer yesterday, and the video buffer when I watch them and freeze at random times.  The screen will freeze and none of the controls will work. This lasts about 30 seconds to 50 seconds total. After the freezing is done a message will appear saying the computer fixed the computer's issue.

 

Also, when I am typing the computer somehow glitches for a few seconds and I have to reclick the text box. This is extremely annoying.

 

Is there any easy fix to this problem or would someone give me the instructions to send the computer back.

 

 

HP Spectre x360 screen lot of glare. On tilt it turns gray and looks irritating. Suggest solutio

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the screen glaring makes so difficult to read and use the laptop. My screen size is 15". Any recommendation for anti glaring slides to "stick and play"?

Thanks


1050 gtx 2gb vram

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I was looking at the hp support assistant. I notice that it said my video card had 4167 MB of vram.  I understood when I bought my laptop that I was getting only 2 GB of vram. I was wondering though which number is correct. If the larger number is correct how would I be able to access it?

 

hp 15t-bc200 CTO

1 TB 7200 rpm hdd

15.6" FHD screen

Intel core i5-7300 HQ

Nvidia GeForce gtx 1050 (2 GB GDDR5 dedicated)

Windows 10 Home 64

8 GB DDR4-2400 SDRAM

4-cell battery

Brightness can't be adjusted by Function keys

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The Function keys for brightness have no impact. Always at full brightness. Driver updating indicates that I have the most recent drivers installed.   How do I get this resolved?

 

Thanks!

Backlight does not work awaking after sleep mode, dimmer buttons do nothing

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This is my first post on this forum and i just wanted to let everyone know i really appreciate any help and information that is given on my problem, and i appreciate all of your time. I have owned this touchsmart since new back in 2014 and has given me no problems, I have had windows 10 installed for over a year now so no recent OS downloads. About a week ago i went on my laptop and closed it like i always do, and it went into sleep mode, i came back 5 minutes later, opened it up and i have no backlight. I restarted it and the backlight works fine again and it is like it never happened. But the same thing occurs evertime i let it go into sleep mode. I also notice i lost function of my dimmer and brightness buttons on the top of the keyboard, i do not know if this is related but they always seemed to work before this took place, now the icon doesnt even show up if i hit either. If anyone can help it will be greatly appreciated, thanks in advance.

Active Stylus Pen- HP Pavilion 360 15-br0xx

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Just purchased the Active Stylus pen as recommended by HP sales and it will not work with my HP Pavilion 360.  It wont reconize it or find it via bluetooh.  I put new battery thinking that may be it but still nothing. Any suggestions?

screen brightness

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Due to over screen brightness it makes difficult in reading text how ever reducing the brightness makes the screen look dull while viewing photos. How to set the screen where both the purpose is complied satisfactorily.

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