Help Updating Graphic Driver

February 9, 2014, 12:51 pm

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Hello,

This is my first time seeking help with a problem so I hope I give the proper information for a solution. I received a message from a game that I frequently play that I need to update my graphic driver. I moved to the AMD site and used the auto detect service. It was found I need to download and install catalyst mobility 64 bit.I choose download and received download complete message. I am giving the intsallation pop up and choose to install C:\AMD\Catalyst_Mobility_64-Bit_Util. After clicking install I get a pop message stating "AMD Catalyst Mobility cannot be downloaded due to incompatible hardware/software on your computer. The version of your graphics adapter is not supported. Please contact your notebook manufactorer for a graphics driver update".

 

Ive visited the HP site and I have not seen any new update provided. Can anyway share information that I need to update my graphic driver properly.

 

Thank You

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I uninstalled the Youcam Camera & Video program

February 9, 2014, 1:29 pm

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Hello, I m stupid enough to have moved the file from one place to another, from its very own folder to my desktop so now it doesnt work. How do I get it to work? is there an .exe file in my computer somewhere, so that I delete and re-install it? I downloaded a new version but it was only for a 30days free trial period (a real one, not like win rar :P ) so help me! please! my model of laptop is compaq CQ58 if that helps in any way.

HP PAVILION DIM SCREEN

February 9, 2014, 5:20 pm

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My laptop was working perfect last summer, then I can some remodeling going on in my house so I tucked it away to avoid from "losing" it. I boot it up this morning and I barely noticed the screen was working, if it wasnt for a dim hp logo at the center. Could someone help me out, idk what to do.

Thanks in advance.

HP Envy Touchsmart 17-j017cl touchscreen clicks screen by itself

February 9, 2014, 6:58 pm

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Windows 8 64 bit
Product Number: E9G80UA

I recently bought this about 4 months ago and it did fine for a little while. But recently it would do this annoying glitch. The screen would act as if I am pressing the screen somewhere in the middle of it and selecting anything within it's range. This may not seem so bad by the sounds of it, but if you're playing a video or are on a website with links in that area it will either click on a link or stop/play videos. It's very annoying!

Troubleshooting: At first I thought it might be my touchpad, so I made sure I didn't touch it during these times. But it would still do it even if I'm not touching the laptop. So if I were to only use my wireless mouse to go through webpages or whatever, it would still do the phantom clicking.

I then thought maybe it's my wireless mouse, so I disconnected the USB receiver from the laptop and it still does it.

I then tried getting tech support online with HP and they accessed my computer and tried a few things like removing the touchpad driver and whatnot with no results. He eventually told me I would have to send it to them to have it repaired (still in warranty). However, I don't have the time to send my laptop to them for repairs.

My final thought was to disable the touch screen. Which I did by going to device managers and disabling one of the HID options. I had several, so I had to try each one since none were labeled as touch screen, but only as HID compliant device. This has worked so far and it hasn't clicked anywhere yet.

My question is, does anyone know what I need to do to fix the problem? I thought about updating the driver, but I can't find it on the HP site and when I try to update driver through device manager it says that it has the best driver available, which most of the time is BS. I guess I just need to know where I can find the true driver for the touch screen.

help with my 15-d017cl laptop.

February 8, 2014, 3:25 pm

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what should i do if my screen has been recently busted.

Problem with drivers after upgrading to Windows 8.1

February 9, 2014, 8:11 pm

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I upgraded from Windows 8 to Windows 8.1. Now the following are not working.

 

WIFI

AMD graphics

Bluetooth

 

My laptop model is HP Pavilion G6-2320TX

 

Need some help badly..

Hp Slimline graphic upgrade?!?!!? PLZ HELP!!?

February 9, 2014, 9:36 pm

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basically i have hp slimline and the graphic is crap...... so what i want to do is upgrade it, but i dont know what graphic card will work with it!! and i know that i need low profile card because the power supply is crap to.... 

the games that i really want to play on is Call of duty balck ops,mw2 at hight setting,bad company 2,and more games!! and also i know this graphic card called HD5450 and i am not sure it will work!! 

So plz any help, because i am not thinking of buying a new pc! and if u dont have a clue about Graphic card upgrade then just leave because i do not want any falls info :( 

so here is my system at the mint: 

perating System: Windows 7 Home Premium 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110408-1631) 
Language: English (Regional Setting: English) 
System Manufacturer: HP-Pavilion 
System Model: NQ807AA-ABU s3811uk 
BIOS: Phoenix - AwardBIOS v6.00PG 
Processor: Intel(R) Pentium(R) Dual CPU E2220 @ 2.40GHz (2 CPUs), ~2.4GHz 
Memory: 3072MB RAM 
Available OS Memory: 2942MB RAM 
Page File: 1355MB used, 4525MB available 
Windows Dir: C:\Windows 
DirectX Version: DirectX 11 
DX Setup Parameters: Not found 
User DPI Setting: Using System DPI 
System DPI Setting: 96 DPI (100 percent) 
DWM DPI Scaling: Disabled 
DxDiag Version: 6.01.7601.17514 32bit Unicode 
Card name: NVIDIA GeForce 7100 / NVIDIA nForce 630i 
Manufacturer: NVIDIA 
Chip type: GeForce 7100 / nForce 630i 
DAC type: Integrated RAMDAC 
Device Key: Enum\PCI\VEN_10DE&DEV_07E1&SUBSYS_2A6510... 
Display Memory: 1336 MB 
Dedicated Memory: 121 MB 
Shared Memory: 1214 MB 
Current Mode: 1600 x 900 (32 bit) (60Hz) 
Monitor Name: HP 2009 Series Wide LCD Monitor 
Monitor Model: HP 2009 
Monitor Id: HWP2827 
Native Mode: 1600 x 900(p) (60.000Hz) 
Output Type: HD15 
Driver Name: nvd3dum.dll 
Driver File Version: 8.17.0012.7533 (English) 
Driver Version: 8.17.12.7533 
DDI Version: 9Ex 
Driver Model: WDDM 1.0 
Driver Attributes: Final Retail 
Driver Date/Size: 5/25/2011 08:24:42, 11992680 bytes 
WHQL Logo'd: Yes 
WHQL Date Stamp: 
Device Identifier: {D7B71E3E-44A1-11CF-E16E-690A1CC2C535} 
Vendor ID: 0x10DE 
Device ID: 0x07E1 
SubSys ID: 0x2A65103C 
Revision ID: 0x00A2 


So plz help!! :D And sorry for the bad English!

 

 

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hp webcam driver

February 10, 2014, 3:33 am

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hi, this is taukeer , i just installed windows 7 ultimate, when i am open my webcam there is having error "YOU DO NOT HAVE COMPATIBLE VGA HARDWARE OR DRIVER TO RUN CYBERLINK YOUCAM". i am using hp pavilion g4 laptop. what to do ? please help me.

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Graphic drivers for Hp pavilion dv6 3130us

February 10, 2014, 3:55 am

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How can I get display and video drivers for my Hp paviliion dv6 3130us? I performed system recovery with the in-bult Windows 7 operating system but the video drivers were not installed and I cant find the m anywhere.

Please help me to get and install these drivers. I cannot run 3D programs and it is very frustratiing.

Resently downgraded from win 8.1 x64 to win 8.0 Pro x64 Pavilion 15 TS notebook

February 10, 2014, 5:38 am

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Hi please help:

 

I'm using an HP Pavilion 15 Touchsmart notebook: 

 

Intel Core(Tm) i7-4500U CPU @1.8GHz 2.40GHz

8 gig ram

nVidia GeForce 2 gig dedicated graphics processor

 

I resently downgraded from Win 8.1 x64 to Win 8.0 Pro x64 bit. I'm having a problem installing the intel HD graphics drivers.

 

The Intel HD graphics drivers on the 'SWSetup' folder return a message: computer does not meet minimum requirements. Although from the read me file my PC meets all the requirements.

 

Regards;

DimaMG

Pavilion 15 TS notebook: Resently downgraded from win 8.1 x64 to win 8.0 Pro x64

February 10, 2014, 5:39 am

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Hi please help:

 

I'm using an HP Pavilion 15 Touchsmart notebook: 

 

Intel Core(Tm) i7-4500U CPU @1.8GHz 2.40GHz

8 gig ram

nVidia GeForce 2 gig dedicated graphics processor

 

I resently downgraded from Win 8.1 x64 to Win 8.0 Pro x64 bit. I'm having a problem installing the intel HD graphics drivers.

 

The Intel HD graphics drivers on the 'SWSetup' folder return a message: computer does not meet minimum requirements. Although from the read me file my PC meets all the requirements.

 

Regards;

DimaMG

mini 110 video

February 10, 2014, 8:30 am

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I have a HP mini 110 model 3520 and want to use a newish (<2 years) TV as a monitor using the VGA output. when I connect the TV, I get an error message "unsupported video". I have tested the TV with other notebooks and the VGA input on the TV works OK. does anyone have any idea if there is anything different about the VGA output on the HP mini? would a video to HDMI converter work?

 

thanks

 

Keith

 

HP Mini 110 3520 running W7

White Screen on Startup Hp Probook 4530s

February 10, 2014, 8:37 am

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HP probook 4530s 

Windows 7 Home premium Service Pack 1 64 bit

 

I started my laptop and suddenly the Laptop is not starting and it shows a white screen.

 

I tried troubleshooting by connecting external monitor to laptop and it is displayed properly on the external monitor.

What could be the problem since the laptop screen is not damaged and also laptop has never fallen.

 

Please help and Thanks in advance

hp 7360us notebook..screen is totally full of dots and a curser. Is motherboard faulty

February 10, 2014, 9:47 am

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the screren on the pavillion notebook is covered with dots and it tries to reboot. no sound..has a curser top left ..no way to perform any interference with dots arranged in order across entire screen..Motherboard problem?

Connect two external monitors to the notebook

February 10, 2014, 10:16 am

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Hi,

 

I received an issue for which i'm not able to find a solution. Please help.

 

"Product Name: HP Spectre XT TouchSmart Ultrabook CTO 15t-4000

 

Problem Description: I'm trying to use 3 monitors with my HP Spectre XT TouchSmart notebook - 2 external monitors and the built-in screen. I'm connecting to one monitor with a HDMI-DVI adapter and the other with a MiniDisplay-DVI adapter (although I also have a MiniDisplay-VGA). The monitors are identical Dell P2214H 22" wide aspect screens. The laptop specifications (Intel Core i7-3517U processor and Intel HD Graphics 4000 graphics card) and Intel FAQ (http://www.intel.com/support/graphics/sb/CS-033714.htm) suggest that it should be possible. When I extend the desktop to the 3rd screen in Windows display settings, I receive a message that says "The display settings could not be saved. Please try a different combination of display settings." If I try instead to go through the Intel HD Graphics Control Panel, no option to extend to the 3rd monitor appears.

 

 

Duplicating or extending the display to a 2nd monitor works fine, regardless of whether that monitor is connected through the HDMI or the Mini DisplayPort port (ruling out the possibility that the built-in screen shares a bus with one of the external display ports). Additionally, I am able to have the display output to both external monitors instead of the built-in monitor."

 

Thanks

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Cq61-319 wm , No display on laptop monitor, but works on external display

February 10, 2014, 11:32 am

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hi

 

i have a cq61-319 wm.

the laptops display doenst display anything when booting etc. (its just black, no just faint, noting displaying on it at all)

however, when an external monitor is attached, i can see that windows loads fine, and that the issue is just on the laptop display.

 

what can i do to fix / troubleshoot this issue ??

 

thanks

D

 

just bought new hp pavilion, when i try to play videos on line, they don't work

February 10, 2014, 1:17 pm

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The web sites video player tells me i need to download adobe flash player, i downloaded Google chrome, which has adobe included. I still cannot view video and i can't even get some web pages to load at all.

Fuzzy Vertical columns, Hp Envy X2, 11g010nr

February 10, 2014, 1:19 pm

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Just as the subject title states, I have "fuzzy" vertical columns on my screen.  If you look at the screen, it is divided evenly into four vertical columns.  There are thin white lines, flashing randomly in these columns.  Sometimes just one colum, sometimes all four, sometimes two, etc.  Sometimes none.  These lines/columns are superimposed over whatever content is being displayed on the screen.  Any ideas/suggestions?

 

 

cant get to login screen

February 10, 2014, 2:35 pm

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okay so I'm having a problem with my hp laptop, what it is doing is that it will turn on and run past the Windows loading screen but what happens is it goes black and i can only see the mouse what do i do?

Monitor Problems

February 10, 2014, 2:42 pm

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For the past couple of weeks my laptop has been randomly detecting a second monitor. I have NEVER tried hooking it up to an external monitor. Usually my laptop recognizes the monitor as a generic non-pnp monitor. When it detects the monitor it makes a sound as if I am plugging a USB drive in and my screen shrinks. I have tried uninstalling and reinstalling my graphics driver and disabling and uninstalling the second monitor. This did start happening a few days after I installed APB Reloaded but I uninstalled the game and it still did it. I restored my PC back to when I didn't have a problem but that didn't work. Yesterday, I removed everything that I did to my computer by resetting it to its factory settings but the problems still occurs. I'm wondering if you guys think it's most likely a hardware problem. I think it could be something with the port. Thanks in advance.

 

 

Product name: HP 2000 Notebook PC

Windows 8 64-bit

Product number: E0K79UA#ABA

Serial number: 5CG3460HNC

Processor: Intel(R) Core(TM) i3-3110M CPU @ 2.40GHz

 

 

Graphic Device 1: Microsoft Basic Render Driver

Version: 9.17.10.2932 (12/12/2012)

 

Graphic Device 2: Intel(R) HD Graphics 4000

Current Resolution: 1366 x 768

Refresh Rate: 60

Graphics Memory: 3,433 MB